I went to this restaurant because I was working nearby, I usually go to the one in Victorville which is closer to where I live and I must say their service difference is like night and day.I ordered half and half and their shrimp and also beef and broccoli, after I got my food on the container as if it was to go instead of the plate I went to wash my hands and then went to get the stand for my phone to my car before I started eating, as I sat down to eat I noticed that on the beef and broccoli I had literally only gotten two very small pieces of meat and the rest was just broccoli, lots of it, so I got up to tell the cashier whose's name is TRINITY, to my surprise she looked up me dead in the eyes and she told me, "well I think you already ate the meat", I said excuse me? She said, "yes I gave you the food a while ago and I saw you sitting down so I think you already ate it, I'll give you some more but I think you already ate it", I then declined to get more meat and sat down to eat.Now, I am a 43 year old man who owns his own business and if I wanted more meat I could just have bought another order, but in this case I was just asking for what I paid, which is BEEF and Broccoli, not just damn broccoli!...After reading the reviews something tells me this must be a franchise store and everything starts with the franchise owner, he probably has ordered the staff to put very little servings to get more profits.Also the bathroom was extremely dirty and all their tables were unclean and had soda residue, the floors were sticky and obviously the staff was very unprofessional.If you can avoid this particular store, I would recommend you do, this store is shamefully unlike other Panda Stores I have visited.And this young lady named TRINITY definitely needs to look for another career away from customer service; she has a very poor attitude and knows very little about customer service, although I must admit this probably comes from the management and the owner, this is probably her first job and she has been trained very poorly.
Atmosphere: 1
Food: 2
Service: 1
Ralph Redsky
Food is usually good, keep an eye on the egg rolls sometimes they may serve you ones that have been sitting around and soggy. Other than that the food is pretty good for fast Chinese food, but know this is Fast food.
Atmosphere: 4
Food: 4
Service: 4
Rocio Tenes
Excellent fresh food coming out constantly. Very nice service workers, clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
Dave Toerper
Food was freshly made and hot. This Panda is busy, but I look for that as an indication of good food. Well worth a wait.
Waste of time. Watched my food get served and sit getting cold while they figured out a reward card issue. Instead of moving the line and taking gusts that didn't have a rewards card. They made everyone wait. When it came to my turn the cashier decided to help an online order who just walked in.... WHAT? Not today walked out and left my food. This 1 star will do.
Atmosphere: 1
Food: 1
Service: 1
cool sisters 2018
Clean places and better
Atmosphere: 4
Food: 4
Service: 4
Laurentina Rodrigues
Today the server must of had a bad day. Little rough attitude. Normally smiles and grace.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chow Mein
Wendy Dickson
Love the food on this Panda, not the other Pandas ? staff is awesome.
Portion is very very little. This much orange chicken with steam rice is almost $9.No straws in the cup area.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Orange Chicken
Chris Coolski Downing
It's okay, better if you're really hungry ?
Atmosphere: 4
Food: 3
Service: 4
Ana Lopez
Satisfied ? the food portion I got it got me very well ? full my mom was full from eating her Chinese food but only thing I wish is for the noodles to be thick not thin but everything else was good but if your looking for thick noodles go to Lucky wok in Ontario I always go there with my boyfriend ?
Atmosphere: 5
Food: 5
Service: 5
arthur nora
The worst service and food ever from panda express at this location.
Atmosphere: 1
Food: 1
Service: 2
Sunset Ocean
Tired of asking me to donate . I have an idea- why don't they donate some of their profits they overcharged for their food in the first place I just feel very uncomfortable it makes me not want to return to this location it's nonstop when they ask me to donate I have medical problems that I have to pay for and I'm lucky I can even get a bite to eat I only go through drive-thrus twice a week to try to save money they should donate a dollar for every $20 you spend in their store on top of it their portions have gotten smaller
I went to this restaurant because I was working nearby, I usually go to the one in Victorville which is closer to where I live and I must say their service difference is like night and day.I ordered half and half and their shrimp and also beef and broccoli, after I got my food on the container as if it was to go instead of the plate I went to wash my hands and then went to get the stand for my phone to my car before I started eating, as I sat down to eat I noticed that on the beef and broccoli I had literally only gotten two very small pieces of meat and the rest was just broccoli, lots of it, so I got up to tell the cashier whose's name is TRINITY, to my surprise she looked up me dead in the eyes and she told me, "well I think you already ate the meat", I said excuse me? She said, "yes I gave you the food a while ago and I saw you sitting down so I think you already ate it, I'll give you some more but I think you already ate it", I then declined to get more meat and sat down to eat.Now, I am a 43 year old man who owns his own business and if I wanted more meat I could just have bought another order, but in this case I was just asking for what I paid, which is BEEF and Broccoli, not just damn broccoli!...After reading the reviews something tells me this must be a franchise store and everything starts with the franchise owner, he probably has ordered the staff to put very little servings to get more profits.Also the bathroom was extremely dirty and all their tables were unclean and had soda residue, the floors were sticky and obviously the staff was very unprofessional.If you can avoid this particular store, I would recommend you do, this store is shamefully unlike other Panda Stores I have visited.And this young lady named TRINITY definitely needs to look for another career away from customer service; she has a very poor attitude and knows very little about customer service, although I must admit this probably comes from the management and the owner, this is probably her first job and she has been trained very poorly.
Atmosphere: 1
Food: 2
Service: 1
Food is usually good, keep an eye on the egg rolls sometimes they may serve you ones that have been sitting around and soggy. Other than that the food is pretty good for fast Chinese food, but know this is Fast food.
Atmosphere: 4
Food: 4
Service: 4
Excellent fresh food coming out constantly. Very nice service workers, clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
Food was freshly made and hot. This Panda is busy, but I look for that as an indication of good food. Well worth a wait.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Rice, Plate, Beijing Beef
Extremely
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Honey Walnut Shrimp
Always fast and the food is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Broccoli Beef, Napkins & Utensils, Chow Mein
Waste of time. Watched my food get served and sit getting cold while they figured out a reward card issue. Instead of moving the line and taking gusts that didn't have a rewards card. They made everyone wait. When it came to my turn the cashier decided to help an online order who just walked in.... WHAT? Not today walked out and left my food. This 1 star will do.
Atmosphere: 1
Food: 1
Service: 1
Clean places and better
Atmosphere: 4
Food: 4
Service: 4
Today the server must of had a bad day. Little rough attitude. Normally smiles and grace.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chow Mein
Love the food on this Panda, not the other Pandas ? staff is awesome.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Portion is very very little. This much orange chicken with steam rice is almost $9.No straws in the cup area.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Orange Chicken
It's okay, better if you're really hungry ?
Atmosphere: 4
Food: 3
Service: 4
Satisfied ? the food portion I got it got me very well ? full my mom was full from eating her Chinese food but only thing I wish is for the noodles to be thick not thin but everything else was good but if your looking for thick noodles go to Lucky wok in Ontario I always go there with my boyfriend ?
Atmosphere: 5
Food: 5
Service: 5
The worst service and food ever from panda express at this location.
Atmosphere: 1
Food: 1
Service: 2
Tired of asking me to donate . I have an idea- why don't they donate some of their profits they overcharged for their food in the first place I just feel very uncomfortable it makes me not want to return to this location it's nonstop when they ask me to donate I have medical problems that I have to pay for and I'm lucky I can even get a bite to eat I only go through drive-thrus twice a week to try to save money they should donate a dollar for every $20 you spend in their store on top of it their portions have gotten smaller