This Starbucks has trash customer service. And they put cow milk in my mom’s drink when that’s not even part of the ingredients. The drink that was ordered was the lavender oat milk late. The cows milk that they decided to use, of course did not agree with my mom’s stomach. The experience was just trash. Y’all gotta do better.
Susana Arriaga
I love it ☕☕☕?
Food: 5
Service: 5
Joe Mendoza
I don’t know how this place haves a 4 star review not only do they take forever our drink are made wrong all the time and when they are made correct the are
Food: 1
Service: 1
Rosie Ruiz
Worse Starbucks ever! Always get a nasty coffee! Don’t come here
California Girl
Horrible customer service and manager no help. Didn't even care about my issues I had trying to place an order ?.January 11, 20242:30-3pm.Barista's (2) and Manager did NOT provide names.
Service: 1
Dylan
I ordered 2 drinks with extra caramel drizzle. The girl said her mic cut out in the drive thru so please say it again.. I did. She cut me off an said OK just the 2 drinks got it! I roll up to window get 1 drink(with no drizzle... i let it slide) ... wait 5 mins they bring me the second drizzle drink without the drizzle... I asked for drizzle & they fillled the bubble lid with caramel. An I said can you make it look like a normal drink please... they came back with barely any drizzle on the cup. I ordered extra caramel drizzle. An the guy even was skeptical as he was handing it to me. I said it doesn't normally look that... an he didn't have anything to say so I pulled away. Lol great for a 6$ drink. Didn't even get what we wanted.... ntm my Caffe Frap tastes like I got 1 spoonful of coffee...
Food: 1
Service: 1
Alexis Vega
Didn’t get my birthday coffee because I didn’t have my Starbucks app….pretty
Service: 1
Robert Navarro
Fast and good customer service.
Atmosphere: 5
Food: 5
Service: 5
B H
This location is great during the day, but don't go there at night. The staff is incompetent. I am the only person waiting inside to order, and there's only 1 car in the drive-thru. There are 4 people working here looking around like they are lost. Standing here 2 minutes and not even having anyone acknowledge or say we will be with you in a minute. Nothing at all. Get it together. Acknowledge your customers at the very least.
Jocelyn Gamez
Poor customer service, they missed up on my order and they were rude about it.
The morning shift on October 6,2023 were completely rude. The girl with the red hair was the rudest and on top of that she couldn’t even get my order right & would laugh when I would try ordering my 4 drinks and 1 cookie. It wasn’t that hard or that funny ?.
Honest Opinions
It’s a well kept place, I just pick up an Expresso shot when I am in a hurry and didn’t have time to make my own coffee.
Atmosphere: 5
Food: 5
Service: 5
carlos pimentel
Had a great experience today with y'all I really appreciate it when you guys acknowledge my cats and offered a puppuccino they loved
Atmosphere: 5
Food: 5
Service: 5
Shaun Kivani
Stood by the register for a few minutes.Lady on the phone and the rest walking around.Nobody took the order.So I left
This Starbucks has trash customer service. And they put cow milk in my mom’s drink when that’s not even part of the ingredients. The drink that was ordered was the lavender oat milk late. The cows milk that they decided to use, of course did not agree with my mom’s stomach. The experience was just trash. Y’all gotta do better.
I love it ☕☕☕?
Food: 5
Service: 5
I don’t know how this place haves a 4 star review not only do they take forever our drink are made wrong all the time and when they are made correct the are
Food: 1
Service: 1
Worse Starbucks ever! Always get a nasty coffee! Don’t come here
Horrible customer service and manager no help. Didn't even care about my issues I had trying to place an order ?.January 11, 20242:30-3pm.Barista's (2) and Manager did NOT provide names.
Service: 1
I ordered 2 drinks with extra caramel drizzle. The girl said her mic cut out in the drive thru so please say it again.. I did. She cut me off an said OK just the 2 drinks got it! I roll up to window get 1 drink(with no drizzle... i let it slide) ... wait 5 mins they bring me the second drizzle drink without the drizzle... I asked for drizzle & they fillled the bubble lid with caramel. An I said can you make it look like a normal drink please... they came back with barely any drizzle on the cup. I ordered extra caramel drizzle. An the guy even was skeptical as he was handing it to me. I said it doesn't normally look that... an he didn't have anything to say so I pulled away. Lol great for a 6$ drink. Didn't even get what we wanted.... ntm my Caffe Frap tastes like I got 1 spoonful of coffee...
Food: 1
Service: 1
Didn’t get my birthday coffee because I didn’t have my Starbucks app….pretty
Service: 1
Fast and good customer service.
Atmosphere: 5
Food: 5
Service: 5
This location is great during the day, but don't go there at night. The staff is incompetent. I am the only person waiting inside to order, and there's only 1 car in the drive-thru. There are 4 people working here looking around like they are lost. Standing here 2 minutes and not even having anyone acknowledge or say we will be with you in a minute. Nothing at all. Get it together. Acknowledge your customers at the very least.
Poor customer service, they missed up on my order and they were rude about it.
Service: 1
Restaurantji Recommends
The morning shift on October 6,2023 were completely rude. The girl with the red hair was the rudest and on top of that she couldn’t even get my order right & would laugh when I would try ordering my 4 drinks and 1 cookie. It wasn’t that hard or that funny ?.
It’s a well kept place, I just pick up an Expresso shot when I am in a hurry and didn’t have time to make my own coffee.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience today with y'all I really appreciate it when you guys acknowledge my cats and offered a puppuccino they loved
Atmosphere: 5
Food: 5
Service: 5
Stood by the register for a few minutes.Lady on the phone and the rest walking around.Nobody took the order.So I left
Great service Mary makes the best drinks she's
Service: 5