Can I get an order of Churros 1.99 and a reg shake...
go to window.....show coupon for free shake....should come out to 2 and change...
It will be 4.19
Huh? On the menu it shows it as 1.99....well our computer shows 3.99 for 2...
???????????? I said I wanted the Churros...and said again nicely how they are not that much money....sorry but maybe the prices changed he told me...then he said he'd give me an extra order to make up for it...I said fine and paid 4 bucks + for it....whatever..
2 minutes later open up order...and there looks like egg rolls were put in my order...4 of them....
I go back and wait another 10 minutes in the drive thru...behind 1 person lol....go to the window..said I didn't order egg rolls...then was told they were cheesecake bites or something!
ok I'm cool....it's ok misunderstanding to say the least :)
then he offers to take one from me out of 4 and give me 1 Churro in return...an order has 2 in them...
HUH???? WHAT??? I never ordered the cheesecake bites lol...I just want what I ordred...forget about the fact you overcharged me and I'm not asking for a refund.....
this guy is confused....and now it's starting to piss me off as I just had some medical stuff and yeah...this was bothering me..
manager comes to the window since this was very difficult to fix right....he then claims I ate some...which i said they look like junk and egg rolls and I would never touch them....then I get more pissed and loose it for a second...
They both see what idiots they were and take the bad order and give me 2 churros in return...
I WAS THERE FOR OVER HALF HOUR DEALING WITH THIS BS!
I'm sorry but this is not right and who knows what else you are messing up on and not respecting customers.....we are always right...or maybe you forgot? or you are always right..
whatever...never going here again..
BTW Churros are .99cents at the one in Canoga Park.....which is worth it as they are just coated with twice as much Sugar as needed!
I had a long day...and didn't need this!
Atmosphere: 2
Food: 2
Service: 1
Cody Lucas
Cheese cake bites are amazing
Atmosphere: 5
Food: 5
Service: 4
Sun Kim
The cashier was efficient, clear, and did a good job making suggesting alternatives for better deals. Great at upselling. This Del Taco is doing great with her.
Atmosphere: 3
Food: 3
Service: 4
Biz Audits
Worst ever location. Very arrogant and entitled manager. Totally careless about local laws and regulations. Consumer has 0 rights if you ask her. She is entitled to your money but you aren’t entitled to receive what you pay for in a reasonable and respectful manner. Choose a better location. There is another one in Granada Hills a couple miles down Chattsworth where they are kind and they actually serve your food right. Just in case you don’t know dear people, they do NOT issue refunds. So if you don’t receive your order even though you paid, arrived on time to pick it up, manager tells you “we don’t do refunds”. But you can come back and they were going to prepare it for you again. I wonder is this lady so ignorant to never have heard of policy, obligations, legality or she just doesn’t care and thinks she has the right to do as she pleases.
Atmosphere: 1
Food: 1
Service: 1
Detroit Red Diamond (Red)
I like this one!! Very clean, take EBT & have a working clean restroom!! The staff is very nice, friendly… A cut above some of their competitors in the area. Food was perfect Ice was Free… a big Fast-food 5STARZ
This location always has some issue where they can not or do not have the ability to serve food. Genuinely incredibly disappointing.
Atmosphere: 1
Food: 1
Service: 1
Aaron Mac
Good professional service when i went bere and fhey we're nice that i have a disability
Atmosphere: 5
Food: 5
Service: 5
Bobby Avinger
Food was hot and fresh. Just got my order wrong 🙃 😕
Atmosphere: 5
Food: 4
Service: 4
Doris Isenhower
The ladies that work here are awesome!!
Atmosphere: 5
Food: 5
Service: 5
Magdalena Hernandez
Fantastic customer service? Great prices, good food! They offer value meals and prices, good enough parking, variety of food, deals on specific days and open late!
It was good average del taco.
Atmosphere: 2
Food: 5
Service: 2
Good food Good service Good prices great staff
Atmosphere: 5
Food: 5
Service: 5
Nice place to eat friendly employees
Atmosphere: 5
Food: 5
Service: 5
Can I get an order of Churros 1.99 and a reg shake...
go to window.....show coupon for free shake....should come out to 2 and change...
It will be 4.19
Huh? On the menu it shows it as 1.99....well our computer shows 3.99 for 2...
???????????? I said I wanted the Churros...and said again nicely how they are not that much money....sorry but maybe the prices changed he told me...then he said he'd give me an extra order to make up for it...I said fine and paid 4 bucks + for it....whatever..
2 minutes later open up order...and there looks like egg rolls were put in my order...4 of them....
I go back and wait another 10 minutes in the drive thru...behind 1 person lol....go to the window..said I didn't order egg rolls...then was told they were cheesecake bites or something!
ok I'm cool....it's ok misunderstanding to say the least :)
then he offers to take one from me out of 4 and give me 1 Churro in return...an order has 2 in them...
HUH???? WHAT??? I never ordered the cheesecake bites lol...I just want what I ordred...forget about the fact you overcharged me and I'm not asking for a refund.....
this guy is confused....and now it's starting to piss me off as I just had some medical stuff and yeah...this was bothering me..
manager comes to the window since this was very difficult to fix right....he then claims I ate some...which i said they look like junk and egg rolls and I would never touch them....then I get more pissed and loose it for a second...
They both see what idiots they were and take the bad order and give me 2 churros in return...
I WAS THERE FOR OVER HALF HOUR DEALING WITH THIS BS!
I'm sorry but this is not right and who knows what else you are messing up on and not respecting customers.....we are always right...or maybe you forgot? or you are always right..
whatever...never going here again..
BTW Churros are .99cents at the one in Canoga Park.....which is worth it as they are just coated with twice as much Sugar as needed!
I had a long day...and didn't need this!
Atmosphere: 2
Food: 2
Service: 1
Cheese cake bites are amazing
Atmosphere: 5
Food: 5
Service: 4
The cashier was efficient, clear, and did a good job making suggesting alternatives for better deals. Great at upselling. This Del Taco is doing great with her.
Atmosphere: 3
Food: 3
Service: 4
Worst ever location. Very arrogant and entitled manager. Totally careless about local laws and regulations. Consumer has 0 rights if you ask her. She is entitled to your money but you aren’t entitled to receive what you pay for in a reasonable and respectful manner.
Choose a better location. There is another one in Granada Hills a couple miles down Chattsworth where they are kind and they actually serve your food right.
Just in case you don’t know dear people, they do NOT issue refunds. So if you don’t receive your order even though you paid, arrived on time to pick it up, manager tells you “we don’t do refunds”. But you can come back and they were going to prepare it for you again. I wonder is this lady so ignorant to never have heard of policy, obligations, legality or she just doesn’t care and thinks she has the right to do as she pleases.
Atmosphere: 1
Food: 1
Service: 1
I like this one!! Very clean, take EBT & have a working clean restroom!! The staff is very nice, friendly… A cut above some of their competitors in the area. Food was perfect Ice was Free… a big Fast-food 5STARZ
Atmosphere: 5
Food: 5
Service: 5
I recommend the queso loaded nachos
Atmosphere: 4
Food: 4
Service: 4
Drive-thru is a very tight corner
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
This location always has some issue where they can not or do not have the ability to serve food. Genuinely incredibly disappointing.
Atmosphere: 1
Food: 1
Service: 1
Good professional service when i went bere and fhey we're nice that i have a disability
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh. Just got my order wrong 🙃 😕
Atmosphere: 5
Food: 4
Service: 4
The ladies that work here are awesome!!
Atmosphere: 5
Food: 5
Service: 5
Fantastic customer service? Great prices, good food! They offer value meals and prices, good enough parking, variety of food, deals on specific days and open late!
Atmosphere: 5
Food: 5
Service: 5
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