Papa Johns Pizza

The employees always greet you once you walk in with a smile.

The delivery was fast and the pizza was great. Much improved from years ago.

I waited a long time for someone to take my order
3 employees just talking

There pizzas are really good, Prices are reasonable.

Never received my order. Manager hung up on me & never called back.

This is the second time I ordered online and they called right before pick up time to tell me the online order is being canceled. The first time I was annoyed but let it go. But this time, it is my son's 5th birthday and his classmates are waiting for the party food. I am extremely annoyed at this place. The person called and said they couldn't get a hold of the local store and said IVR code many times thay said the store was closed. Don't call me before the order time and tell me you called the store many times when the store opens at 11 (and you call me at 11). Of course they aren't going to answer you! If you can't accept pre-orders then don't have it as an option. I expect more from a big business like this. Very disappointed.

I ordered two pizza’s from this location and it stated it was delivered and they delivered to the wrong address. They refused to refund me or give me another pizza

I ordered a Shaq a Roni it is supposed to have extra cheese and extra pepperonis it was just a regular pepperoni and cheese pizza nothing extra about it. And it's only supposed to be $12.99 and they charge me $18.99 The only thing good about this order is I have Amazon Prime and GrubHub delivers for free.

Food: 2

Service: 5

This place is great. There was a discrepancy with my order, and the manager Kenny or Kinny, I don’t know how to spell it, was very polite and fixed it right away. I was very grateful as it may have been my mistake in ordering. There was no argument, just a polite lady that agreed to fix it. Things like this keep people coming back, I know I will. This place has top notch service and top notch food. Thanks

Atmosphere: 5

Food: 5

Service: 5

The dough was raw and the service was bad.

Atmosphere: 1

Food: 1

Service: 1

Always on time

Atmosphere: 5

Food: 5

Service: 5

This bugs me that I had to do this. But here I am. Yesterday, Sunday, July 14th, 2024, we decided on Papa John's (PJs) for dinner and to be delivered. Large pizza, two order of wings and an order of some cinnamon bites. This order # was 071424, ordered from the PJs in Mission Hills. For as long as we have ordered throughout the years from here, this was a first. We were waiting for our delivery person to call us to let us know they were here. But nope. Didn't happen. Instead, we were waiting and waiting until we decided to check the tracker delivery system. The system stated that the food had already been delivered. When we went to go look for it in the front of the house, the food was sitting on the porch, on a porch bench. Why in the world had we not been called as we have many, many times in the past? I don't get it. What about if we had not thought to look at the tracker? I'm very dissapointed in which ever driver this was. Made me ask, how would they have liked that service or lack thereof done to them? This left us very upset and highly disappointed.

Any proof needed? Just ask. I have cameras. Will definitely contemplate ever ordering from here again.

Food: 5

Service: 1

I placed an order online my order was completely wrong my order was completely wrong I received somebody's else's order

Food: 1

Service: 1

Good, very

Atmosphere: 4

Food: 5

Service: 5

The manager is great. Great customer service.

Atmosphere: 5

Food: 4

Service: 5