Always order from this location and never had issues until recently. Seems they are having them give out the smaller pieces and not the regular sized ones. Put a quarter next to it so you can see the size.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Boneless Wings and Fries
SPICYLATINA V
07-27-24 / 10:56pm Fire the girls working the night shift at the front, I was going to pop off but figured they were slow lo cause they’re autistic. I’m standing there showing the girl my order, She Checks the rack behind her Doesn’t have it. For 10mins I’m standing there while 2 girls are by the phones not doing anything. Can’t find my food. I have my husband call and as soon as they answer the phone and he ask what’s taking so long, they hand my food to me?? So unprofessional and weird
Atmosphere: 1
Food: 1
Service: 1
HA S
Always on time. Very happy with every order
simone ahmed
Worst service I’ve ever experienced. We ordered a 20 piece combo online and after picking it up and bringing it home we find that they only gave us a ten piece while still charging us for the 20 piece. After calling them about it, the manager who we talked to was beyond rude. I can’t believe they’d put someone like that in that position, no wonder their staff is so unorganized. She didn’t even apologize for THEIR mistake, and even questioned us saying “So you ordered a 20 piece and a got a 10 piece, so what did you get?” I don’t know how that even makes sense. Either way, definitely do not go there and give the workers a chance to do something they’re actually good at :)
Lynn
Such a hit or miss with the employees here.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings and Fries, Lemon Pepper Wings, French Fries
Zayed Youines
Horrible employees and food
Tara
lazy rude
Atmosphere: 1
Food: 1
Service: 1
xXMRBIGGUYX x
Today we got our order and we wanted to enjoy our fries which is my favorite item. But we lost our appetite due to finding a couple of our fires covered with a long dust bunny and it the fries we cooked well done so one of the workers dropped it and put it in the fires instead of throwing it away. We went to in n out afterwards. This is not ok.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: French Fries
Deleicia Featherstone
I think it’s funny how everytime I ( black female) come here the “system is down”. And how don’t you have 70 cent boneless wings but offer me the $16.99 boneless meal bundle? Coincidence or racism?
Atmosphere: 1
Food: 1
Service: 1
Caitlin
The staff here always has an attitude. I come in hoping someone will be nice but to no avail. Today, I've realized why they are always crude to me and my family and not to others around me and it's due to race. I live in a predominately hispanic neighborhood and lately the lack of courtesy and respect shown at these establishments is becoming extremely noticeable. I haven't done anything. I'm mixed but that shouldn't matter. I shouldn't have to ask for decency by stating Hey! I'm one of you, my white genes are just a bit stronger so please be kind. A collective conscience is a sign of ignorance and a lack of an education, by the way, which these employees seem to display during every interaction.While ordering from a woman named CANDY I was, on multiple occasions, sighed at, had eyes rolled at, barely engaged with, glared at and snapped at just because I had questions about the price difference from today and a day prior. I just started coming to wing stop the past few weeks (prices are too high and when they first opened the same attitudes were present) so I'm not aware of special's day. The last time I was a patron the wings were almost half the price so I asked what happened because now they've doubled (7.49 to 11.99). Candy said she didn't know, that probably nothing happened and I most likely came on a special day and wasn't aware. She mentioned the special day was Tuesday but I didn't come in last Tuesday. She shrugged and harshly exhaled as if wanting to yell NEXT! I continued to order but needed to ask if I could do two separate transactions because I couldn't afford it all on one card. I unfortunately had to use one card, and am now overdrawn, because I was too nervous she'd cause a confrontation if I made the request; I stayed silent.As I waited for my name to be called I watched as she interacted with two other patrons. Her personality flipped. She went from disgusted and resentful to cheerful, spunky, and even donned a smile as well as gave a warm, flirtatious laugh with a man and later an older woman. She was accommodating, saying ""sure thing, I can get you that" and "not a problem." Why couldn't I have had that experience? I thought, "is it because I'm not a man," since some women do perk up when a male is around (hormones and the patriarchy) but then when the elderly lady (around 50-60) was treated similarly I knew it wasn't due to gender it was due to race. That hit hard. I unfortunately, again will not be returning to this location as long as they continue to be biased. It's wrong to treat people a certain way just because of their skin color or a history you assume you own or think I've been a part of, because you're wrong in so many ways and are actually showing that you have not progressed from the past but prefer to stay in it by being prejudice. I've lived here in mission hills my whole life and every day I hate it, and myself, because of people like you, more and more. Sad and scary what someone's choices can do to someone else's confidence and self worth, especially from an employee at a chicken shop.In conclusion, don't worry about having the same encounter as I did at WINGSTOP, because IF YOU'RE NOT WHITE YOU'LL BE ALL RIGHT, WITH LITTLE MISS CANDY WHO'S MORE BITTER THAN NICE.
Worker was really slow first of no name tags at all for any worker. Worker was charging his cell phone near a register. I came in on -2-14 , 10:44pm to pick up my order in place on Uber eats. Worker allowed two ppl to cut in front me. Then when he ask me for what was my order. Told me that it wasn’t ready turns out it was ready after waiting for 10 min! Wow didn’t even bother to check if it was done this was ridiculous…. All other workers were working but this dude I will be contacting Wingstop district manager or whoever.
lory
This is not the first time that I received just little pieces of fried bread, I reported this to the manager, and again my order is with the same poor quality food. I have pictures, I'll show them next time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Boneless Wings and Fries
Clara Nunez
Very open space and
Atmosphere: 5
Food: 5
Service: 5
Armando Magana
Placed an online order they got my order wrong. Manager just “added seasoning”, to fix my order. My order was cold by the time I got home. The employees had a dirty attitude and verbatim said “I get off at 11pm, you know what it is”. The manager needs to be retrained and employees need to be corrected or fired. Will never give this location another dime of my money.
Atmosphere: 1
Food: 1
Service: 1
E fern
Purchase a 10 piece combo of Louisiana rub and lemon pepper and there was barely any seasoning. It had no flavor and tasted like plain chicken smdh. I will never come to the mission hills location ever again. What a waste of money. I wish I could post a picture of the combo.
Always order from this location and never had issues until recently. Seems they are having them give out the smaller pieces and not the regular sized ones. Put a quarter next to it so you can see the size.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Boneless Wings and Fries
07-27-24 / 10:56pm
Fire the girls working the night shift at the front, I was going to pop off but figured they were slow lo cause they’re autistic. I’m standing there showing the girl my order, She Checks the rack behind her Doesn’t have it. For 10mins I’m standing there while 2 girls are by the phones not doing anything. Can’t find my food. I have my husband call and as soon as they answer the phone and he ask what’s taking so long, they hand my food to me?? So unprofessional and weird
Atmosphere: 1
Food: 1
Service: 1
Always on time. Very happy with every order
Worst service I’ve ever experienced. We ordered a 20 piece combo online and after picking it up and bringing it home we find that they only gave us a ten piece while still charging us for the 20 piece. After calling them about it, the manager who we talked to was beyond rude. I can’t believe they’d put someone like that in that position, no wonder their staff is so unorganized. She didn’t even apologize for THEIR mistake, and even questioned us saying “So you ordered a 20 piece and a got a 10 piece, so what did you get?” I don’t know how that even makes sense. Either way, definitely do not go there and give the workers a chance to do something they’re actually good at :)
Such a hit or miss with the employees here.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings and Fries, Lemon Pepper Wings, French Fries
Horrible employees and food
lazy rude
Atmosphere: 1
Food: 1
Service: 1
Today we got our order and we wanted to enjoy our fries which is my favorite item. But we lost our appetite due to finding a couple of our fires covered with a long dust bunny and it the fries we cooked well done so one of the workers dropped it and put it in the fires instead of throwing it away. We went to in n out afterwards. This is not ok.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: French Fries
I think it’s funny how everytime I ( black female) come here the “system is down”. And how don’t you have 70 cent boneless wings but offer me the $16.99 boneless meal bundle? Coincidence or racism?
Atmosphere: 1
Food: 1
Service: 1
The staff here always has an attitude. I come in hoping someone will be nice but to no avail. Today, I've realized why they are always crude to me and my family and not to others around me and it's due to race. I live in a predominately hispanic neighborhood and lately the lack of courtesy and respect shown at these establishments is becoming extremely noticeable. I haven't done anything. I'm mixed but that shouldn't matter. I shouldn't have to ask for decency by stating Hey! I'm one of you, my white genes are just a bit stronger so please be kind. A collective conscience is a sign of ignorance and a lack of an education, by the way, which these employees seem to display during every interaction.While ordering from a woman named CANDY I was, on multiple occasions, sighed at, had eyes rolled at, barely engaged with, glared at and snapped at just because I had questions about the price difference from today and a day prior. I just started coming to wing stop the past few weeks (prices are too high and when they first opened the same attitudes were present) so I'm not aware of special's day. The last time I was a patron the wings were almost half the price so I asked what happened because now they've doubled (7.49 to 11.99). Candy said she didn't know, that probably nothing happened and I most likely came on a special day and wasn't aware. She mentioned the special day was Tuesday but I didn't come in last Tuesday. She shrugged and harshly exhaled as if wanting to yell NEXT! I continued to order but needed to ask if I could do two separate transactions because I couldn't afford it all on one card. I unfortunately had to use one card, and am now overdrawn, because I was too nervous she'd cause a confrontation if I made the request; I stayed silent.As I waited for my name to be called I watched as she interacted with two other patrons. Her personality flipped. She went from disgusted and resentful to cheerful, spunky, and even donned a smile as well as gave a warm, flirtatious laugh with a man and later an older woman. She was accommodating, saying ""sure thing, I can get you that" and "not a problem." Why couldn't I have had that experience? I thought, "is it because I'm not a man," since some women do perk up when a male is around (hormones and the patriarchy) but then when the elderly lady (around 50-60) was treated similarly I knew it wasn't due to gender it was due to race. That hit hard. I unfortunately, again will not be returning to this location as long as they continue to be biased. It's wrong to treat people a certain way just because of their skin color or a history you assume you own or think I've been a part of, because you're wrong in so many ways and are actually showing that you have not progressed from the past but prefer to stay in it by being prejudice. I've lived here in mission hills my whole life and every day I hate it, and myself, because of people like you, more and more. Sad and scary what someone's choices can do to someone else's confidence and self worth, especially from an employee at a chicken shop.In conclusion, don't worry about having the same encounter as I did at WINGSTOP, because IF YOU'RE NOT WHITE YOU'LL BE ALL RIGHT, WITH LITTLE MISS CANDY WHO'S MORE BITTER THAN NICE.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Restaurantji Recommends
Worker was really slow first of no name tags at all for any worker. Worker was charging his cell phone near a register. I came in on -2-14 , 10:44pm to pick up my order in place on Uber eats. Worker allowed two ppl to cut in front me. Then when he ask me for what was my order. Told me that it wasn’t ready turns out it was ready after waiting for 10 min! Wow didn’t even bother to check if it was done this was ridiculous…. All other workers were working but this dude I will be contacting Wingstop district manager or whoever.
This is not the first time that I received just little pieces of fried bread, I reported this to the manager, and again my order is with the same poor quality food. I have pictures, I'll show them next time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Boneless Wings and Fries
Very open space and
Atmosphere: 5
Food: 5
Service: 5
Placed an online order they got my order wrong. Manager just “added seasoning”, to fix my order. My order was cold by the time I got home. The employees had a dirty attitude and verbatim said “I get off at 11pm, you know what it is”. The manager needs to be retrained and employees need to be corrected or fired. Will never give this location another dime of my money.
Atmosphere: 1
Food: 1
Service: 1
Purchase a 10 piece combo of Louisiana rub and lemon pepper and there was barely any seasoning. It had no flavor and tasted like plain chicken smdh. I will never come to the mission hills location ever again. What a waste of money. I wish I could post a picture of the combo.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
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