Today we got our order and we wanted to enjoy our fries which is my favorite item. But we lost our appetite due to finding a couple of our fires covered with a long dust bunny and it the fries we cooked well done so one of the workers dropped it and put it in the fires instead of throwing it away. We went to in n out afterwards. This is not ok.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: French Fries
Deleicia Featherstone
I think it’s funny how everytime I ( black female) come here the “system is down”. And how don’t you have 70 cent boneless wings but offer me the $16.99 boneless meal bundle? Coincidence or racism?
Atmosphere: 1
Food: 1
Service: 1
Caitlin
The staff here always has an attitude. I come in hoping someone will be nice but to no avail. Today, I've realized why they are always crude to me and my family and not to others around me and it's due to race. I live in a predominately hispanic neighborhood and lately the lack of courtesy and respect shown at these establishments is becoming extremely noticeable. I haven't done anything. I'm mixed but that shouldn't matter. I shouldn't have to ask for decency by stating Hey! I'm one of you, my white genes are just a bit stronger so please be kind. A collective conscience is a sign of ignorance and a lack of an education, by the way, which these employees seem to display during every interaction.While ordering from a woman named CANDY I was, on multiple occasions, sighed at, had eyes rolled at, barely engaged with, glared at and snapped at just because I had questions about the price difference from today and a day prior. I just started coming to wing stop the past few weeks (prices are too high and when they first opened the same attitudes were present) so I'm not aware of special's day. The last time I was a patron the wings were almost half the price so I asked what happened because now they've doubled (7.49 to 11.99). Candy said she didn't know, that probably nothing happened and I most likely came on a special day and wasn't aware. She mentioned the special day was Tuesday but I didn't come in last Tuesday. She shrugged and harshly exhaled as if wanting to yell NEXT! I continued to order but needed to ask if I could do two separate transactions because I couldn't afford it all on one card. I unfortunately had to use one card, and am now overdrawn, because I was too nervous she'd cause a confrontation if I made the request; I stayed silent.As I waited for my name to be called I watched as she interacted with two other patrons. Her personality flipped. She went from disgusted and resentful to cheerful, spunky, and even donned a smile as well as gave a warm, flirtatious laugh with a man and later an older woman. She was accommodating, saying ""sure thing, I can get you that" and "not a problem." Why couldn't I have had that experience? I thought, "is it because I'm not a man," since some women do perk up when a male is around (hormones and the patriarchy) but then when the elderly lady (around 50-60) was treated similarly I knew it wasn't due to gender it was due to race. That hit hard. I unfortunately, again will not be returning to this location as long as they continue to be biased. It's wrong to treat people a certain way just because of their skin color or a history you assume you own or think I've been a part of, because you're wrong in so many ways and are actually showing that you have not progressed from the past but prefer to stay in it by being prejudice. I've lived here in mission hills my whole life and every day I hate it, and myself, because of people like you, more and more. Sad and scary what someone's choices can do to someone else's confidence and self worth, especially from an employee at a chicken shop.In conclusion, don't worry about having the same encounter as I did at WINGSTOP, because IF YOU'RE NOT WHITE YOU'LL BE ALL RIGHT, WITH LITTLE MISS CANDY WHO'S MORE BITTER THAN NICE.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Chris Coffey
Worker was really slow first of no name tags at all for any worker. Worker was charging his cell phone near a register. I came in on -2-14 , 10:44pm to pick up my order in place on Uber eats. Worker allowed two ppl to cut in front me. Then when he ask me for what was my order. Told me that it wasn’t ready turns out it was ready after waiting for 10 min! Wow didn’t even bother to check if it was done this was ridiculous…. All other workers were working but this dude I will be contacting Wingstop district manager or whoever.
lory
This is not the first time that I received just little pieces of fried bread, I reported this to the manager, and again my order is with the same poor quality food. I have pictures, I'll show them next time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Boneless Wings and Fries
Clara Nunez
Very open space and
Atmosphere: 5
Food: 5
Service: 5
Armando Magana
Placed an online order they got my order wrong. Manager just “added seasoning”, to fix my order. My order was cold by the time I got home. The employees had a dirty attitude and verbatim said “I get off at 11pm, you know what it is”. The manager needs to be retrained and employees need to be corrected or fired. Will never give this location another dime of my money.
Atmosphere: 1
Food: 1
Service: 1
E fern
Purchase a 10 piece combo of Louisiana rub and lemon pepper and there was barely any seasoning. It had no flavor and tasted like plain chicken smdh. I will never come to the mission hills location ever again. What a waste of money. I wish I could post a picture of the combo.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Jorge S.
Worst place to be placing online orders they are a rip off I didn't get everything I ordered and by the way the workers are so rude to customers when I told them about me missing items on my order they where giving me a hard time to give me the items on my order. I guess for being on their phone and horseplay in the back they miss read the orders last time I will come to this location I wish I can give them no stars
i've been to so many wing stops never had issues but door dash being the awful app that it is got my wingstop miles away from where i was. i've never seen dry wings before from wingstop wow is it the owner who's skimping or stingy employee who thinks the sauce and seasoning comes out of their pay? the wings are DRY completely. korean bbq wings are not meant to be dry. never seen this before. awful awful awful. never gonna even go near this place again not that i meant to in the first place. thank you for ruining my only lunch.
Meloni V.
there's a hair in my ranch (i think they gave me blue cheese idk) so yeaaaa probably just an accident but i lost my appetite after
Bryan Bartley
I called in order and they did not give the option to pay. They did not inform they were not going to place the order until I paid. So they started the order when I arrived at the store.Parking: A lot of spaces
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings
Kimberly H
Lots of parking, this is a busy parking lot with lots of restaurants to choose from, all walking distance. Very clean restaurant, fast service, very friendly staff. Very happy with my order, would recommend and definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Yaya Wells
I FOUND A HUMAN NAIL INSIDE A WING!I've always ordered from this restaurant in mission hills. Last night we ordered the large combo to bring home for our family. My husband was eating a piece when he felt something hard. Disgusting! He spit out the food and to our surprise we found the whole tip of a human nail. I called to report it and didn't get much help. Don't order from this place it obviously lacks proper hygiene.
lazy rude
Atmosphere: 1
Food: 1
Service: 1
Today we got our order and we wanted to enjoy our fries which is my favorite item. But we lost our appetite due to finding a couple of our fires covered with a long dust bunny and it the fries we cooked well done so one of the workers dropped it and put it in the fires instead of throwing it away. We went to in n out afterwards. This is not ok.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: French Fries
I think it’s funny how everytime I ( black female) come here the “system is down”. And how don’t you have 70 cent boneless wings but offer me the $16.99 boneless meal bundle? Coincidence or racism?
Atmosphere: 1
Food: 1
Service: 1
The staff here always has an attitude. I come in hoping someone will be nice but to no avail. Today, I've realized why they are always crude to me and my family and not to others around me and it's due to race. I live in a predominately hispanic neighborhood and lately the lack of courtesy and respect shown at these establishments is becoming extremely noticeable. I haven't done anything. I'm mixed but that shouldn't matter. I shouldn't have to ask for decency by stating Hey! I'm one of you, my white genes are just a bit stronger so please be kind. A collective conscience is a sign of ignorance and a lack of an education, by the way, which these employees seem to display during every interaction.While ordering from a woman named CANDY I was, on multiple occasions, sighed at, had eyes rolled at, barely engaged with, glared at and snapped at just because I had questions about the price difference from today and a day prior. I just started coming to wing stop the past few weeks (prices are too high and when they first opened the same attitudes were present) so I'm not aware of special's day. The last time I was a patron the wings were almost half the price so I asked what happened because now they've doubled (7.49 to 11.99). Candy said she didn't know, that probably nothing happened and I most likely came on a special day and wasn't aware. She mentioned the special day was Tuesday but I didn't come in last Tuesday. She shrugged and harshly exhaled as if wanting to yell NEXT! I continued to order but needed to ask if I could do two separate transactions because I couldn't afford it all on one card. I unfortunately had to use one card, and am now overdrawn, because I was too nervous she'd cause a confrontation if I made the request; I stayed silent.As I waited for my name to be called I watched as she interacted with two other patrons. Her personality flipped. She went from disgusted and resentful to cheerful, spunky, and even donned a smile as well as gave a warm, flirtatious laugh with a man and later an older woman. She was accommodating, saying ""sure thing, I can get you that" and "not a problem." Why couldn't I have had that experience? I thought, "is it because I'm not a man," since some women do perk up when a male is around (hormones and the patriarchy) but then when the elderly lady (around 50-60) was treated similarly I knew it wasn't due to gender it was due to race. That hit hard. I unfortunately, again will not be returning to this location as long as they continue to be biased. It's wrong to treat people a certain way just because of their skin color or a history you assume you own or think I've been a part of, because you're wrong in so many ways and are actually showing that you have not progressed from the past but prefer to stay in it by being prejudice. I've lived here in mission hills my whole life and every day I hate it, and myself, because of people like you, more and more. Sad and scary what someone's choices can do to someone else's confidence and self worth, especially from an employee at a chicken shop.In conclusion, don't worry about having the same encounter as I did at WINGSTOP, because IF YOU'RE NOT WHITE YOU'LL BE ALL RIGHT, WITH LITTLE MISS CANDY WHO'S MORE BITTER THAN NICE.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Worker was really slow first of no name tags at all for any worker. Worker was charging his cell phone near a register. I came in on -2-14 , 10:44pm to pick up my order in place on Uber eats. Worker allowed two ppl to cut in front me. Then when he ask me for what was my order. Told me that it wasn’t ready turns out it was ready after waiting for 10 min! Wow didn’t even bother to check if it was done this was ridiculous…. All other workers were working but this dude I will be contacting Wingstop district manager or whoever.
This is not the first time that I received just little pieces of fried bread, I reported this to the manager, and again my order is with the same poor quality food. I have pictures, I'll show them next time.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Boneless Wings and Fries
Very open space and
Atmosphere: 5
Food: 5
Service: 5
Placed an online order they got my order wrong. Manager just “added seasoning”, to fix my order. My order was cold by the time I got home. The employees had a dirty attitude and verbatim said “I get off at 11pm, you know what it is”. The manager needs to be retrained and employees need to be corrected or fired. Will never give this location another dime of my money.
Atmosphere: 1
Food: 1
Service: 1
Purchase a 10 piece combo of Louisiana rub and lemon pepper and there was barely any seasoning. It had no flavor and tasted like plain chicken smdh. I will never come to the mission hills location ever again. What a waste of money. I wish I could post a picture of the combo.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Worst place to be placing online orders they are a rip off I didn't get everything I ordered and by the way the workers are so rude to customers when I told them about me missing items on my order they where giving me a hard time to give me the items on my order. I guess for being on their phone and horseplay in the back they miss read the orders last time I will come to this location I wish I can give them no stars
Restaurantji Recommends
i've been to so many wing stops never had issues but door dash being the awful app that it is got my wingstop miles away from where i was. i've never seen dry wings before from wingstop wow is it the owner who's skimping or stingy employee who thinks the sauce and seasoning comes out of their pay? the wings are DRY completely. korean bbq wings are not meant to be dry. never seen this before. awful awful awful. never gonna even go near this place again not that i meant to in the first place. thank you for ruining my only lunch.
there's a hair in my ranch (i think they gave me blue cheese idk) so yeaaaa probably just an accident but i lost my appetite after
I called in order and they did not give the option to pay. They did not inform they were not going to place the order until I paid. So they started the order when I arrived at the store.Parking: A lot of spaces
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings
Lots of parking, this is a busy parking lot with lots of restaurants to choose from, all walking distance. Very clean restaurant, fast service, very friendly staff. Very happy with my order, would recommend and definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
I FOUND A HUMAN NAIL INSIDE A WING!I've always ordered from this restaurant in mission hills. Last night we ordered the large combo to bring home for our family. My husband was eating a piece when he felt something hard. Disgusting! He spit out the food and to our surprise we found the whole tip of a human nail. I called to report it and didn't get much help. Don't order from this place it obviously lacks proper hygiene.
Atmosphere: 3
Food: 1
Service: 4