Drive thru, ordered Chicken only 2 chicken breast, 1 wing if I knew the chicken was going to taste that good I would have brought more. It was not dry it was moist. This location chicken taste great. Other locations are not the same.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Breast and Wing
Melanie Arroyo
The food is good, but when I placed my order through the drive through and asked for extra avocado salsa, I was only given one for my order, a little disappointing to say the least
antonio vazquez
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Diana Garcia
Great food! I love the Double chicken tostadas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
Isabel Diaz
Last night I was craving something hot and healthy, so I decided to go eat at El boy local. Does El pollo local always has perfection? Thank you. The chicken was delicious.Can't wait to eat again tomorrow
Atmosphere: 5
Joshua York
I am not sure who this manager is however customer service and kindness from your employees is not a priority. I had to ask 4 employees for my order and all 4 did not answer and only gave me a look. Finally one of them said my order was not ready. 10 min later I noticed they are all just talking and having a great time with their personal conversation. I then ask again “how long will my order take, it has been ten minutes”. He turns around and grabs a bag that had been sitting on the counter the entire time. He then hands me the bag and with a snarky tone says ”All I had to do was ask for it”. This place was lucky I was in a hurry or I would have just left the food and asked for a refund.
Atmosphere: 2
Food: 2
Service: 1
elliot burgeson
Went for a quick lunch between jobs, got a cup of beans and 2 tacos al carbon....the beans where just fine but the tacos where disgusting, never in my life have I tasted such a bad taco, the onions and cilantro which is 2 of the 4 ingredients where bad, not just kinda bad but like really really bad, the cilantro tasted like dead grass and the onions where not even edible! It turned my stomach that A. I paid for this and B. that management at this location thinks this is acceptable to do to their paying customers. I won't ever be returning to this location and with El Pollo Locos prices for tiny 4 ingredient tacos...I may not be returning to ANY El Pollo Loco locations, not when I can make it tastier, better quality and cheaper at home. And dont post how "sorry" you are about my experience, if your TRULY "sorry" then CHANGE your poor business practices so you dont potentially poison your customers or serve them bad food while overcharging them for it!!
Atmosphere: 2
Food: 1
Service: 3
Phishing Bear
WINNER WINNER CHICKEN
Atmosphere: 5
Food: 5
Service: 5
Cesar Molina
Great place to get good grilled chicken. I like the fact that there is a drive thru, and if you want to purchase chicken only, you can.
Ordered 3 chicken tinga tacos and they were amazing. Flavor was on point and mixed well with the lettuce and cheese. The manager who I think is new helped me figure out the kiosk and was extremely patient as I tried to figure it out. I recieved my food fast and accurate. Great place to stop on a long drive home after work and begin to feel peckish and don't get me started on there chips and gauc so very good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
Melissa Carrillo
Great food and great service they are very fast in drive thru
Atmosphere: 5
Food: 5
Service: 5
Ben Drowned
The food over there is really good and tasty! I love the service over at the place, the place overall is really nice and clean!
Atmosphere: 5
Food: 5
Service: 5
Mary Coronel
I love there chicken and soup. The food was fresh hot and fairly fast
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl, Double Chicken Tostada Salad, Chicken Avocado, Mexican Caesar Bowl, 2 Piece Chicken Combo, Avocado Salsa Hot, Chicken Taco Al Carbon, 3 Piece Breast and Wing
Shavon Jehan
The cashier was very rude. Throw the sauce and said look in the bag. Was more concerned with speaking with the drive thru woman and finishing his story.
Drive thru, ordered Chicken only 2 chicken breast, 1 wing if I knew the chicken was going to taste that good I would have brought more. It was not dry it was moist. This location chicken taste great. Other locations are not the same.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Breast and Wing
The food is good, but when I placed my order through the drive through and asked for extra avocado salsa, I was only given one for my order, a little disappointing to say the least
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Great food! I love the Double chicken tostadas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
Last night I was craving something hot and healthy, so I decided to go eat at El boy local. Does El pollo local always has perfection? Thank you.
The chicken was delicious.Can't wait to eat again tomorrow
Atmosphere: 5
I am not sure who this manager is however customer service and kindness from your employees is not a priority. I had to ask 4 employees for my order and all 4 did not answer and only gave me a look. Finally one of them said my order was not ready. 10 min later I noticed they are all just talking and having a great time with their personal conversation. I then ask again “how long will my order take, it has been ten minutes”. He turns around and grabs a bag that had been sitting on the counter the entire time. He then hands me the bag and with a snarky tone says ”All I had to do was ask for it”. This place was lucky I was in a hurry or I would have just left the food and asked for a refund.
Atmosphere: 2
Food: 2
Service: 1
Went for a quick lunch between jobs, got a cup of beans and 2 tacos al carbon....the beans where just fine but the tacos where disgusting, never in my life have I tasted such a bad taco, the onions and cilantro which is 2 of the 4 ingredients where bad, not just kinda bad but like really really bad, the cilantro tasted like dead grass and the onions where not even edible! It turned my stomach that A. I paid for this and B. that management at this location thinks this is acceptable to do to their paying customers. I won't ever be returning to this location and with El Pollo Locos prices for tiny 4 ingredient tacos...I may not be returning to ANY El Pollo Loco locations, not when I can make it tastier, better quality and cheaper at home.
And dont post how "sorry" you are about my experience, if your TRULY "sorry" then CHANGE your poor business practices so you dont potentially poison your customers or serve them bad food while overcharging them for it!!
Atmosphere: 2
Food: 1
Service: 3
WINNER WINNER CHICKEN
Atmosphere: 5
Food: 5
Service: 5
Great place to get good grilled chicken. I like the fact that there is a drive thru, and if you want to purchase chicken only, you can.
Atmosphere: 3
Food: 5
Service: 5
New Manager very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tostada Salad
Restaurantji Recommends
Ordered 3 chicken tinga tacos and they were amazing. Flavor was on point and mixed well with the lettuce and cheese. The manager who I think is new helped me figure out the kiosk and was extremely patient as I tried to figure it out. I recieved my food fast and accurate. Great place to stop on a long drive home after work and begin to feel peckish and don't get me started on there chips and gauc so very good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole
Great food and great service they are very fast in drive thru
Atmosphere: 5
Food: 5
Service: 5
The food over there is really good and tasty! I love the service over at the place, the place overall is really nice and clean!
Atmosphere: 5
Food: 5
Service: 5
I love there chicken and soup.
The food was fresh hot and fairly fast
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl, Double Chicken Tostada Salad, Chicken Avocado, Mexican Caesar Bowl, 2 Piece Chicken Combo, Avocado Salsa Hot, Chicken Taco Al Carbon, 3 Piece Breast and Wing
The cashier was very rude. Throw the sauce and said look in the bag. Was more concerned with speaking with the drive thru woman and finishing his story.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Double Chicken Tostada Salad
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