So good they made sure that they were on even tho I have just ordered amazing food to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl
Lena Martinez
I went to my first Juice n Bowls a few weeks ago in Chino hills and had the best experience. I work closer to this location. I was skeptical but gave it a try. I was hoping it would live up to my expectations from my first visit and it did! Although I waited a while for my bowls and smoothie, the consistency, quality, and taste of their product is amazing and made the wait worth it! My new obsession for sure!
Atmosphere: 5
Food: 5
Service: 5
Lucy R
The smoothies are great but the customer service is very poor , they don’t greet you just hand you what u bought . It makes you not want to stop by here anymore and go somewhere else .
Atmosphere: 1
Food: 4
Service: 1
Gigi Mills
Unprofessional staff
J Solo
Staff is always so nice, bowls always on point, and it’s easy to get in and out. I use the app most of the time. I get the signature bowl each time. So yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Açaí Na Tigela
J Solorzano
Staff is always so nice, bowls always on point, and it’s easy to get in and out. I use the app most of the time. I get the signature bowl each time. So yum!
Martin Cong
they got the wrong order for us and we have to pay for it again if we don't go and pick it up ourselves.
Atmosphere: 1
Food: 1
Service: 1
Alejandra Peralta Gonzalez
I’ve been a loyal customer at Juice N Bowls because their açaí bowls have always been great, and their portions used to be fair. However, today was a disappointment. I ordered two 16-ounce bowls and one 12-ounce bowl, but the 16-ounce bowls were barely filled—almost the same as the 12-ounce one. It felt like I was paying extra for less.
Additionally, one of the employees, a taller worker, consistently has a bad attitude. This isn’t the first time I’ve noticed it, and it really affects the experience. Customer service matters, and it’s frustrating when it feels like we’re being treated like an inconvenience.
I hope management addresses both the portion sizes and the customer service issues because this place has always had potential.
P.S The picture on the counter is how they gave it to us today. The other picture is how they usually fill them up.
Jeff.
I’ve been a loyal customer at Juice and Bowls for months, consistently ordering the same drink—a Meal Replacement Power Smoothie. Every time, it has been served in a large 32 oz cup. However, on two occasions, I was given a much smaller cup instead.
The first time this happened, I asked about it and was told it was a new policy. But when I returned on my next visit—and every visit after—the drink was back in the larger cup. Today (3/13/25, around 3 PM), I ordered two drinks and, once again, received the smaller size. When I questioned it, the employees gave me attitude and claimed it was the new policy. When I pointed out the inconsistency, their response was: “It depends on who’s working.”
That’s not how a policy works. I asked them to remake my drinks in the correct size, which they did, but I left feeling frustrated. I later called the store for clarification and was told the manager’s name is Iris. However, the employee on the phone refused to give me her own name and then told me that drinks are only put in larger cups upon request. That makes no sense—I have never had to request a larger cup before; it was always standard.
So, what is the actual policy? Why isn’t it posted? And why does ordering through the app result in the correct size while ordering in person gets me the smaller one?
I’ve spent hundreds of dollars at this location and never had issues at any other Juice and Bowls. The inconsistency and poor customer service at the Chino store make no sense. I’d love a real explanation because, at this point, I’m reconsidering giving them my business.
Once you taste the açaí bowls from Juice N Bowls any other place that sales açaí bowl will not taste the same. They have the best juices and bowls ever! I usually order on the app and pick up as it is way easier for me. The staff has always been nice. I highly recommend their build your own bowl. Delicious!
Kristen Siebert
This juice bar is a game changer! The customer service is stellar—everyone is friendly, patient, and knowledgeable. I asked for a detoxifying juice, and they made a perfect recommendation. The blend of beets, ginger, and citrus was refreshing and packed with flavor. I also tried a smoothie bowl, and the texture and toppings were fantastic. You can truly taste the quality of the ingredients. The best part? The value! The prices are reasonable for the portion sizes and high-quality ingredients they offer. Definitely returning!
Brian Chacon
My go-to for my protein smoothies. Love this place , Jemmy & Julie are always so welcoming when I come in.
Vi Espinosa
My children and I love ? Juice N’ Bowls. I normally get a 16Oz bowl to create my own bowl and my children love the smoothies especially the PBJ and Blueberry ? Banana ?. Awesome customer service at all times we have walked in to order.
Atmosphere: 5
Food: 5
Service: 5
Junior Reyes
I came here once , I’ve been back about 5 times now , you know what’s cool they save your order info , if you want the same thing next time they already have your info up with all your favorite toppings !! It’s fast and easy plus it’s a great fresh option !! Their servings are very big and super fresh all their toppings are generously packed on there !! I will continue to come back it’s a new favorite spot for me !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Wave, Peanut Butter Banana, Signature Bowl, Blueberry Banana, Berry Strong, Berry Antioxidant, Build Your Own Bowl
really good smoothies.
So good they made sure that they were on even tho I have just ordered amazing food to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl
I went to my first Juice n Bowls a few weeks ago in Chino hills and had the best experience. I work closer to this location. I was skeptical but gave it a try. I was hoping it would live up to my expectations from my first visit and it did! Although I waited a while for my bowls and smoothie, the consistency, quality, and taste of their product is amazing and made the wait worth it! My new obsession for sure!
Atmosphere: 5
Food: 5
Service: 5
The smoothies are great but the customer service is very poor , they don’t greet you just hand you what u bought . It makes you not want to stop by here anymore and go somewhere else .
Atmosphere: 1
Food: 4
Service: 1
Unprofessional staff
Staff is always so nice, bowls always on point, and it’s easy to get in and out. I use the app most of the time. I get the signature bowl each time. So yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Açaí Na Tigela
Staff is always so nice, bowls always on point, and it’s easy to get in and out. I use the app most of the time. I get the signature bowl each time. So yum!
they got the wrong order for us and we have to pay for it again if we don't go and pick it up ourselves.
Atmosphere: 1
Food: 1
Service: 1
I’ve been a loyal customer at Juice N Bowls because their açaí bowls have always been great, and their portions used to be fair. However, today was a disappointment. I ordered two 16-ounce bowls and one 12-ounce bowl, but the 16-ounce bowls were barely filled—almost the same as the 12-ounce one. It felt like I was paying extra for less.
Additionally, one of the employees, a taller worker, consistently has a bad attitude. This isn’t the first time I’ve noticed it, and it really affects the experience. Customer service matters, and it’s frustrating when it feels like we’re being treated like an inconvenience.
I hope management addresses both the portion sizes and the customer service issues because this place has always had potential.
P.S The picture on the counter is how they gave it to us today. The other picture is how they usually fill them up.
I’ve been a loyal customer at Juice and Bowls for months, consistently ordering the same drink—a Meal Replacement Power Smoothie. Every time, it has been served in a large 32 oz cup. However, on two occasions, I was given a much smaller cup instead.
The first time this happened, I asked about it and was told it was a new policy. But when I returned on my next visit—and every visit after—the drink was back in the larger cup. Today (3/13/25, around 3 PM), I ordered two drinks and, once again, received the smaller size. When I questioned it, the employees gave me attitude and claimed it was the new policy. When I pointed out the inconsistency, their response was: “It depends on who’s working.”
That’s not how a policy works. I asked them to remake my drinks in the correct size, which they did, but I left feeling frustrated. I later called the store for clarification and was told the manager’s name is Iris. However, the employee on the phone refused to give me her own name and then told me that drinks are only put in larger cups upon request. That makes no sense—I have never had to request a larger cup before; it was always standard.
So, what is the actual policy? Why isn’t it posted? And why does ordering through the app result in the correct size while ordering in person gets me the smaller one?
I’ve spent hundreds of dollars at this location and never had issues at any other Juice and Bowls. The inconsistency and poor customer service at the Chino store make no sense. I’d love a real explanation because, at this point, I’m reconsidering giving them my business.
Restaurantji Recommends
Once you taste the açaí bowls from Juice N Bowls any other place that sales açaí bowl will not taste the same. They have the best juices and bowls ever! I usually order on the app and pick up as it is way easier for me. The staff has always been nice. I highly recommend their build your own bowl. Delicious!
This juice bar is a game changer! The customer service is stellar—everyone is friendly, patient, and knowledgeable. I asked for a detoxifying juice, and they made a perfect recommendation. The blend of beets, ginger, and citrus was refreshing and packed with flavor. I also tried a smoothie bowl, and the texture and toppings were fantastic. You can truly taste the quality of the ingredients. The best part? The value! The prices are reasonable for the portion sizes and high-quality ingredients they offer. Definitely returning!
My go-to for my protein smoothies. Love this place , Jemmy & Julie are always so welcoming when I come in.
My children and I love ? Juice N’ Bowls. I normally get a 16Oz bowl to create my own bowl and my children love the smoothies especially the PBJ and Blueberry ? Banana ?. Awesome customer service at all times we have walked in to order.
Atmosphere: 5
Food: 5
Service: 5
I came here once , I’ve been back about 5 times now , you know what’s cool they save your order info , if you want the same thing next time they already have your info up with all your favorite toppings !! It’s fast and easy plus it’s a great fresh option !! Their servings are very big and super fresh all their toppings are generously packed on there !! I will continue to come back it’s a new favorite spot for me !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Wave, Peanut Butter Banana, Signature Bowl, Blueberry Banana, Berry Strong, Berry Antioxidant, Build Your Own Bowl
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