Olive Garden Italian Restaurant

9251 Monte Vista Ave, Montclair
(909) 621-0636

Recent Reviews

Sort by
Linda Ansell

the food was excellent and the service was wonderful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tour of Italy, Steak Gorgonzola Alfredo, Chicken \u0026 Shrimp Carbonara, Fettuccine, Soup Breadsticks and Salad

leslie roberts

Chicken Alfredo ….no taste. Could have done better with a jar from the store. Carrot cake absolutely dry as if it had been sliced and sitting in a refrigerator for a couple days . Definitely not worth the money.

Food: 2

dan

Jazmine was such a great and patient server for myself and my partner. We came in a bit before close (go figure) and she made us feel no rush and went above and beyond for us. Such a sweetheart and attentive individual, thank you again Jazmine we appreciated your kindness and sweet hospitality!

Atmosphere: 5

Food: 5

Service: 5

Ashley McDowell

I want to start and say the waitress was nice and friendly and I had no issues with her. The woman at the front who sat us was a bit awkward but again, no issues. I took my 6 year old daughter out to lunch for a day date. She got her food and I got my salad and everything was okay. The breadsticks were a bit stale but we’re not sticklers for stuff like that, so again it was fine, not great. My meal came and I had a few bites and it was delicious.

The issue began after my daughter said she needed to use the restroom. The hostess was walking by so I asked where the restrooms were located. She stated by the front entrance. I took my daughter to the restroom and we were gone for no more than 2 or 3 minutes. We come back to the table and a bus boy is standing there confused. He had already taken our plates and drinks and stacked them. He says “oh were you still eating?” And I was so confused. I had my phone and purse on the table and hanging on the chair. The food had three bites missing. I had asked the staff where the restrooms were and left my belongings on the table. “Obviously we were” I said, upset that he just ruined our meal. “Someone said you were done “ he said. So I grabbed my purse and said I would not be paying for this and walked out. I came back and asked the woman at the front for my phone I had left on the table. The bus boy went back to the tables and I stood there upset and waiting for 5 minutes. A manager came out and I grabbed my phone. She began trying to have a conversation about the incident but by that point I had no interest. I left with my daughter. We will never be going back. I understand that misunderstandings happen but it’s common sense that no one seems to have. No one seemed sorry or as if they cared at all. Had I stayed I’m sure they would have tried to make me pay.

Food: 2

Service: 1

Chick

They claim no reservations but one in our party made them. Another just got wait listed. Wait was over an hour for a large party. Instead of putting tables together, they continued to seat smaller parties. Crowded, servers over worked, just slow.

Atmosphere: 3

Food: 4

Service: 3

D Urueta

Although the endless soup and salad is a favorite of mine there were other things that I was disenchanted about.
1. No soap in the bathroom and they lied to me about the dispensers not working well.
2. I'm not fond of people who lie.
3. The large carafe of t was watered down because they only put one tea bag in a large amount of water.
4. The carafe was filthy on the outside.... Filthy.😱
5. Little people's dirty hand prints on a mirror above us.
Was this enough said?

Manuel Martinez

We ordered the shrimp chicken scampi, something like that! Very delicious and the soup very good also!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bread Sticks, Chicken \u0026 Shrimp Carbonara, Salads, Steak Gorgonzola Alfredo

Savvy

Overall such a horrible experience i had last night. i came in around 8 and waited for almost 30 minutes just for a party of 3, the hosts were alright and doing their job well, but when i was going to be seated there were so many tables that were dirty and it just seems unsanitary so i just brushed it off and thought maybe they just finished a rush and are trying to clean as best as they can, we get seated and our bread and salad come out good, there was one small hair in the salad but we just took it out and kept eating, the raspberry pink lemonade or whatever it is tasted so bland and it didn’t even look pink, the color looked so watered down and tasted bad. Def not coming here ever again, probably bad management anyways if this is happening when i read the other reviews as well

Atmosphere: 1

Food: 1

Service: 2

Gabriel Pena

I like to sandwich reviews, so I’ll start with the positives.

The service and presentation were great. We sat at the bar and were greeted and served right away by Aliyah—an amazing bartender. She got our drinks going quickly, and we ordered an appetizer for our group of three. Everything started off smoothly and felt welcoming.

After finishing our appetizer, we ordered the never-ending soup, salad, and breadsticks—what Olive Garden is known for, and something we genuinely love. Unfortunately, when the salads arrived, there was a hair in my friend’s salad. While definitely gross, we work in food service ourselves and understand that things can happen, so we tried to brush it off and continue with the meal.

The restaurant wasn’t busy, yet it took about 25 minutes for the kitchen to send out our food. Again, not ideal, but we were patient.

The final straw came when another friend found another hair in her plate. At that point it was a “strike three” moment for us—no dramatic confrontation, but it definitely left a sour taste in our mouths.

$140 later, we won’t be returning to this location.

Word of advice: please enforce hair nets—health code protocols exist for a reason.

That said, thank you again to our bartender. Aliyah truly made the night better and was the highlight of the experience.

Atmosphere: 1

Food: 1

Service: 5

Heika

Good food and fast service. The bread and salad are as divine as always. I had the meat and shrimp pasta thinking it would be an odd combination but it somehow worked.

Atmosphere: 5

Food: 5

Service: 5

Natalie Y. (Naye)

I called around 9:40pm to ask about ordering to go and was told I had to order in person and as long as I made it by 10:00pm I would be able to order. So I drove 10 min. In the rain and arrived 7 min before 10:00pm and asked again if I could still order. The girl in the front was nice and said of course. She had me wait on the side and called someone to come take my order. I waited there for 7 min. Just to have another girl who had a little attitude come out and tell me that the kitchen was now closed, they close at 10:00pm and that I couldn’t order anymore. I told her I walked in before 10:00pm and had been waiting on her for 7 min. She said she did not know, that it was her manager who said no. They really should not waste peoples time like that, don’t say you can order until 10:00pm if you can’t even order by 9:53pm. Go to Johnny Cariños or somewhere else instead.

Atmosphere: 1

Food: 1

Service: 1

LaChína García

Juana is the best waitress, super attentive & extra helpful. Food was fresh & delicious, per usual.

Atmosphere: 5

Food: 5

Service: 5

Ron Pearson

The spaghetti and Italian sausage tasted phenomenal. The service was amazing.
Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Pat Bozek

Consistency good food and service.

Atmosphere: 5

Food: 5

Service: 5

Rodica “Rachel” Carroll

Great , attentive customer service. Very family oriented , great place to bring kids, or a date or hang out with friends. Great value, tasty.

Atmosphere: 5

Food: 5

Service: 5

Loading...