Starbucks
4490 Holt Blvd, Montclair
(909) 294-0620
Recent Reviews
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Very friendly service đđ˝
My drink was good
Atmosphere: 5
Food: 5
Service: 5
Honor your diner posted hours!!!
Racist people have undercover police looking up everybody plates racial profiling people and following them home ! Sick behavior ENTRAPMENT AT ITS FINEST !
Atmosphere: 1
Food: 1
Service: 1
Drinks tasted bad
Food: 1
Service: 4
I went to pick up an order and while I was in there I grabbed a mug and a gift card. The guy who helped me was super rude. Donât recommend coming in to this store.
Atmosphere: 1
Food: 1
Service: 1
Needs more work
i love you starbuckâŚill forever love you⌠i cant go a day without you starbucks or i will crashoutâŚ
u bring my tummy joy..i love u
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
Been coming here before work for a while now and I just want to say this location always gets me to the right start for my day âď¸ thank you to the kind team here âşď¸
Atmosphere: 5
Food: 5
Service: 5
I bought Matcha creme and the milk was bad. And when I saw it, he told me that the milk he had taken was fine. I didn't have anything. He told me to return it but I live very far away. The boy answered me very rudely. I cum fon. Pork it was time to sear. I won't go to that place again. I always drink matcha. This one was rotten
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always wonderful and kind people here. I never have needed to complain
Atmosphere: 5
Food: 4
Service: 5
quick drive thru process ??
Atmosphere: 5
Food: 5
Service: 5
I always try to order on my app so I have plenty of time during my break or lunch. And It's Never Ready. This Starbucks takes so....Long. all my co-workers have same and worse complaints about this horrible service. The girls are not nice either. Never do the apologize!
Atmosphere: 1
Food: 1
Service: 1
The passive-aggressive staff here doesn't understand policy. Or how to work the register. 2 separate visits, same experience.
Atmosphere: 4
Food: 4
Service: 1
It took 5 calls and over 5 minutes for this location to pick up the phone. Iâm not nitpicky by nature and I mean no disrespect, but every time I go through the drive thru location here I regret my decision. Once I went to get a brown sugar shaken espresso and I asked for 6 full pumps because they use half pumps for this syrup, the person taking my order did not understand anything I was saying. When I got my drink it was bitter. Now the staff seems accommodating, however, please do the job right the first time. Additionally, when I went today I ordered an ice chai with soy milk and light ice. 1 they didnât even fill the cup all the way but I was fine and drove in my way. I get to the end of my drink and I see curdles at the bottom. I am so disgusted at the thought of drinking spoiled soy that I tried to contact the location to let them know what happened. I spoke to someone finally after 5 tries as I expressed earlier. She seemed knowledgeable but she said that this is just the way the soy milk is- negative. This is either spoiled milk, or the fridge is too cold or theyâre not shaking the milk properly before pouring. Maybe a combination of the later too if this milk is not in fact spoiled. However, she wanted to explain to me that this was how the drink came instead of providing me with options for what to do. I asked to speak with a manager she said there wasnât one present, and made no effort to tell me if there was a lead. I had to ask and then she said yes. Now she didnât put the phone on mute, I believe the lead had to, so I heard the conversation that occurred. I donât appreciate being spoken about like that. I didnât say anything mean or express agitation, I was just trying to gather information and inform the EMPLOYEES of their mistake. The lead was accommodating, but I did not like the amount of time it took to get to a resolution, or the prior conversation with the barista. When I get my drinks inside in the afternoon, the front bar makes the drinks correctly, even if you have to deal with the workers actively ignoring you, the customer, to have their backs to the front and have inappropriate conversations with their coworkers. I understand enjoying where you work, but you still have to work, and if you donât have time for what you get paid for, find a different line of work. It might be better to make the drive to central if youâre in dire need, not that Starbucks is even that dire a need, but donât waste your time in the drive through for the most part. I wonât come back, so I guess the employees will be happier getting paid for doing nothing just a bit more.
Atmosphere: 2
Food: 2
Service: 2
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