Jimmy John's

great customer service!!!

Atmosphere: 5

Food: 5

Service: 5

It was amazing, nothing but the best. They were really friendly and kind to my 2 kids autistic kids. They even asked for my pronouns at the counter before ordering. I traveled all the way from Tuggle, Virginia 2,575 miles away to eat here. It was worth it. They were so generous and made my 269 sandwiches in no-time, He was super fast and the sandwiches were super tasty. He was also tasty (I'm a guy). I got the JJ BBC. I was shocked when they accepted Pickle pay and got my 5% pickle back. This is a must stop when you come to beautiful and elegant Moorpark.

Parking: there are exactly 500 parking spots.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pickle

The food is not great. I only come here because my son likes it. I tried to make a wrap take better by asking if they can add garlic aioli and they said no, that I couldn't even get any on the side. Like really? If you have it why can't you put it on my wrap so I can enjoy the wrap more since the food is t great? Not that they care but I won't ge eating here again. Not good enough.

Atmosphere: 1

Food: 2

Service: 2

I've only ever had 1 bad experience with Jimmy John's. And even then, they made it right. The spicy East Coast Italian is the best thing here.

Owners of this location aren’t welcoming. Employees are amazing with our DISABLED clients. Unfortunately the owners might need to take notes from their staff on how to treat disabled people. It’s a shame especially knowing how strong the disabled community is here in Moorpark Ca. I’m not from this area. Only here for work and I am reminded daily as to why I would never want to live in an area with people who don’t welcome disabled people into their business. Needs improvement and better business etiquette. It’s 2024.

Atmosphere: 1

Food: 1

Service: 1

I drive 8.5 miles from Simi to get my regular Size #7 Spicy East Coast Italian with everything and extra hot peppers. Frankly I eat quite a bit more at JM's because they are pretty much everywhere like Starbucks these days-and they are solid. But still like JJ's better. I've only eaten JJ's at 3 locations. This location in Moorpark in particular gets it right. Bartlesville, OK. location(worked there for a bit) solid too. Culver City Ca. location was just OK. Can't believe we have no Simi location. Maybe good thing because if I lived in the delivery radius I think I may have trouble getting out of the house much lol.

Atmosphere: 3

Food: 5

Service: 4

I've only ever had 1 bad experience with Jimmy John's. And even then, they made it right. The spicy East Coast Italian is the best thing here.

They forgot to add the toppings we requested but some how saw to remove the toppings we wanted removed.

You really gotta be really good to make the perfect Tuna sandwich to please my girlfriend and these folks got it all! Fresh ingredients and fresh bread along with all the fixings. You really got to try one of these bad boys.

Great and tasty and the bread was perfect Italian sandwich

Atmosphere: 5

Food: 5

Service: 5

The other day I stopped in with my kids and ordered a veggie sandwich and a turkey tom with no cheese. I was told they were out of avocado so I canceled my sandwich and when my kids turkey came it had cheese. I brought it back up and told them. Instead of remaking it, they just took the cheese off. People have dairy allergies and this could be very dangerous.I also visited with my kids at the beginning of July. We walked in and saw they were out of turkey. Really? Pretty disappointing.I talked my kids into trying roast beef since we drove 20 minutes to eat there. I asked if they could put the lettuce on the side bc my kids were splitting it and they refused. They told me they aren’t allowed to do that. Not only are you out of your most popular item but you then refuse to make a simple accommodation for a customer that is already disappointed?We love jimmy John’s and have never had a problem at another location. This location needs some work.

Never had issues with this store before but today the young man who took my order got both sandwiches wrong so I asked if he could take the order again and fix them. He proceeds to argue with me about what I said vs what he put down. Regardless of who said what the fact he argued with me over something so trivial was ridiculous. Then I asked to talk to the manager and the store owner made himself known, I asked if we could real quick outside because I didnt want to make a scene in the store and he said no sorry im busy. I said you cant give me 5 seconds of your time to talk about this? He said nope sorry and ignored me. Needless to say This could have been a simple “oops our bad let me fix it” and been done. The second set of sandwiches was also incorrect but it wasn’t worth going back in again. This store has 3 stars for a reason…

Get n go delight ?

Amazing as always

App let me order tuna, they were out when I showed up. Far from freaky fast. Took 30 min from order placed. Four guys working at ventu park location. No other people there. Bummed because we like their sandwiches and ordering ahead.