Subway
396 Park St, Moraga
(925) 376-2959
Recent Reviews
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I’m giving this location 3 out of 5 stars. The sandwich itself was good, but there are definitely areas that need improvement.
I ordered takeout and added notes requesting that the sandwich be cut in half and napkins be included. Neither of these requests were followed. I understand I could have grabbed napkins myself, but it would have been nice if the staff had reminded me.
I also had a bag of chips to pick up, which I could have easily forgotten—thankfully, I remembered on my own.
The staff did provide me with a cup for my drink, but when I tried to get Dr Pepper, the dispenser only gave water or another drink entirely. I switched to Mountain Dew, which looked fine, but tasted watered down, so I ended up throwing it away.
Another thing to note is that I sometimes have difficulty understanding the staff due to their strong accents. I do my best to follow what they are saying, but it would be helpful if they could speak a bit more slowly.
Overall, it was a decent sandwich and an okay experience. However, if this Subway location can make small improvements in attention to detail and drink quality, it could offer a much better customer experience.
Atmosphere: 2
Food: 3
Service: 2
Food was good area is clean an food was fast. What else could I ask for? An i leave bad reviews just not here.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience the workers are all buddy’s and do everything but work. Just talk in hindi.. terrible vegetarian option manegment. freezer burn on the vegetables aswell DO NOT COME HERE HEALTH HAZARD
Atmosphere: 1
Food: 1
Service: 1
Only one employee who did not speak English. I wanted a pastrami sandwich, and he kept saying salami over and over, I am guessing he did not understand that the two are not the same thing.I was forced to work out that the store no longer sold pastrami. The store was a bit unclean and smelled of something burned (not a food item more of a plant). I now understand why that location was empty. I will never shop there again
Atmosphere: 1
Food: 1
Service: 1
I came in ordered a sandwich and the guy barely put chicken in my sandwich it was filled with other things to try and hide the fact that there wasnt any chicken. Also when i was picking what to add on my sandwich, i wanted to add some lettuce..whats a sandwich without lettuce. The lettuce was so old and pink and moldy. Someone needs to check on the food quality isnt subway all about that anyways, So disappointed.
Atmosphere: 1
Food: 1
Service: 1
Ordered a small turkey sandwich with extra cheddar cheese. The dude barely puts mayonnaise on the bread, doesn't smear the mayonnaise on to the bread, few thin slices of turkey and he used shredded cheddar cheese but only put a small amount on. I asked if he had sliced cheddar like every other sandwich shop has and he said no. If it weren't for the 3 slices of tomato and four pickle slices, the sandwich would have blown away with a slight breeze. After eating my sandwich, I was still so hungry like I had ate nothing so I went across the street and ordered a small pizza. I spent just under 12.00 for probably a 5in sandwich and a bottle of coke that didn't even satisfy me like it usually did in the past. You raise the prices and remove a large percentage of the product. Good thing that Coca-Cola still gives you 16oz cokes and doesn't remove any ounces from the bottle. Unbelievable! Probably going to find another sandwich shop for the whole family moving forward. There are other sandwich shops that charge 12.00 for a sandwich but you literally get a sandwich.
Atmosphere: 1
Food: 1
Service: 1
I showed them coupon the guy showed the coupon to others and they laughed speaking a language I don’t understand but I was feeling they were talking about meMy child was the last one ordering they ruined his order intentionally. Here I lift a picture
Searching here says close at 9pm. Now I am here at 8:47pm and they closed.
Service: 1
hair in food, the employees are not
Atmosphere: 1
Food: 1
Service: 1
Guys would not accept my simple subway coupon. Did not say anything until overcharging me. Had a terribly hand written non-specific sign as an excuse to not let me use my coupon, which was the only reason I stopped at this spot.Not cool, very lame, totally lacking customer service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I had a half roast beef sandwich today. It was great. Everything tasted fresh and staff was accommodating. Thanks you two sandwich makers.
Argued with me about replacing a improperly made sandwich
Given that this is a chain restaurant, it is rather necessary to judge it both on the corporate performance and the specific establishments performance. In terms of corporate performance, this Subway is like every other one; they are fairly interestinguishable. In terms of the specific location, I've only been here once, but I found the person behind the counter to be efficient, friendly, and engaging. No reason not to go here if you like subways restaurants.
No restroom
I never ever right reviews but this compelled me to write one. I ordered two sandwiches online and came to pick them up, when i hot home and opened them up they did not have any of the meat i ordered and half the veggies were missing. I tried calling them back but they did not pick up. Beware! Check your sandwiches before leaving the place
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