I was charged for extra chicken. Which I didn't got!
James SS
Staff is very unprofessional. Not honoring online offers. Staff should be re-trained on customer service. Avoid this Chipotle location, other good food chains nearby.
Atmosphere: 1
Food: 2
Service: 1
Dianna M
1 1/2 stars.
Unfriendly staff.
Dirty restaurant; tables, floor, condiment station, beverage counter, etc. Woman’s bathroom needed attention, also needed lightbulbs replaced.
Food was okay but this particular Chipotle is NOT the norm. Really disappointing.
Atmosphere: 1
Food: 4
Service: 1
W Rahman
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Lorraine Meza
I would like to see the place cleaner, more often. Including the food counter.
Atmosphere: 4
Food: 4
Service: 4
Brennan Otta
Went to this chipotle for lunch and I now have food poisoning. Not sure if they know how to prepare their food at this location.
Atmosphere: 1
Food: 1
Service: 1
DICTATOR
Served me undercooked rice
Atmosphere: 1
Food: 1
Service: 1
Murthy Hebbar
Great place, supportive staff.
Atmosphere: 5
Food: 4
Service: 5
Junior Mendoza
Chipotle needs to properly train there employees to roll a freaking burrito 🌯 . Never had a properly rolled burrito. That's the only reason I don't go back.
Not sure who the manager is but theyre doing a terrible job. 2 people on their lunch with one guy in the kitchen and another serving. Huge line...What are they thinking taking breaks at the busiest hour of the day. Chipotle get your things in order. Won't be coming back. 15 min to get take out.
Atmosphere: 3
Food: 3
Service: 2
Ave Adams
Could not get help from employees. Was standing in the pick up area. Cashier saw me but did engage to offer help. Employees coming in and out of kitchen but no one offered help. They just look down to avoid eye contact. Apparently if the customer doesn't ask for help, I could literally just stand their all day and nobody will offer help. What kind of customer service is this?
Service: 1
Melinda English
This particular Chipotle used to be one of go to places. But as of recently (the last 4 months or so) EVERY time we go there they are out of either chicken or steak. And the restaurant is dirty especially things on the floor.
Atmosphere: 2
Food: 2
Service: 2
Suhas Nayak
Had ordered chipotle bowl, the bowl was not even half!!!! Terrible customer service.
Atmosphere: 3
Food: 1
Service: 1
Brittany Davis
This is without a doubt the worst chipotle I’ve ever been to. And it’s consistently the worse. Chipotle is one of my favorite places to eat but this one continually disappoints. Don’t EVER place an online order unless you’re prepared to have your order wrong. Don’t be surprised to go in for your order and have the most obvious items missing (we’ve had tortillas out on some occasions. How does that happen?) on top of that when I’ve requested support or refunds Chipotle corporate makes it so difficult and almost impossible to do. That being said, if you’re in Morgan hill and looking for a great burrito that never disappojnts, Tacos Ameca off Tennant is amazing.
Never disappointed
Atmosphere: 3
Food: 5
Service: 5
I was charged for extra chicken. Which I didn't got!
Staff is very unprofessional. Not honoring online offers. Staff should be re-trained on customer service. Avoid this Chipotle location, other good food chains nearby.
Atmosphere: 1
Food: 2
Service: 1
1 1/2 stars.
Unfriendly staff.
Dirty restaurant; tables, floor, condiment station, beverage counter, etc. Woman’s bathroom needed attention, also needed lightbulbs replaced.
Food was okay but this particular Chipotle is NOT the norm. Really disappointing.
Atmosphere: 1
Food: 4
Service: 1
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
I would like to see the place cleaner, more often. Including the food counter.
Atmosphere: 4
Food: 4
Service: 4
Went to this chipotle for lunch and I now have food poisoning. Not sure if they know how to prepare their food at this location.
Atmosphere: 1
Food: 1
Service: 1
Served me undercooked rice
Atmosphere: 1
Food: 1
Service: 1
Great place, supportive staff.
Atmosphere: 5
Food: 4
Service: 5
Chipotle needs to properly train there employees to roll a freaking burrito 🌯 . Never had a properly rolled burrito. That's the only reason I don't go back.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Not sure who the manager is but theyre doing a terrible job. 2 people on their lunch with one guy in the kitchen and another serving. Huge line...What are they thinking taking breaks at the busiest hour of the day. Chipotle get your things in order. Won't be coming back. 15 min to get take out.
Atmosphere: 3
Food: 3
Service: 2
Could not get help from employees. Was standing in the pick up area. Cashier saw me but did engage to offer help. Employees coming in and out of kitchen but no one offered help. They just look down to avoid eye contact. Apparently if the customer doesn't ask for help, I could literally just stand their all day and nobody will offer help. What kind of customer service is this?
Service: 1
This particular Chipotle used to be one of go to places. But as of recently (the last 4 months or so) EVERY time we go there they are out of either chicken or steak. And the restaurant is dirty especially things on the floor.
Atmosphere: 2
Food: 2
Service: 2
Had ordered chipotle bowl, the bowl was not even half!!!! Terrible customer service.
Atmosphere: 3
Food: 1
Service: 1
This is without a doubt the worst chipotle I’ve ever been to. And it’s consistently the worse. Chipotle is one of my favorite places to eat but this one continually disappoints. Don’t EVER place an online order unless you’re prepared to have your order wrong. Don’t be surprised to go in for your order and have the most obvious items missing (we’ve had tortillas out on some occasions. How does that happen?) on top of that when I’ve requested support or refunds Chipotle corporate makes it so difficult and almost impossible to do. That being said, if you’re in Morgan hill and looking for a great burrito that never disappojnts, Tacos Ameca off Tennant is amazing.
Atmosphere: 2
Food: 3
Service: 1
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