Didn’t get food until 15 minutes after arriving. Manager was rude and worked very slow on purpose! She doesn’t like coupons 😂 If companies continue to allow their workers to treat customers this way they won’t be in business much longer.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Homestyle Ranch Chicken Club, French Fries
Jaime Gonzalez
Was waiting like 7 min to get my order placed all just to get it all wrong nd pay my hard earn money for something I didn't want . I don't know if there understaffed or need more training
Atmosphere: 2
Food: 3
Service: 2
William Cross
Not 24hrs false advertisement
Atmosphere: 1
Food: 3
Service: 1
Jose Romero
Horrible customer service took forever and the food was cold
Chinah Pritchard
So disappointed with the service, the food, overall everything. We asked for burger Pattie’s with melted swiss cheese on top. Told her several time, and not only I was charged for cheese but she also gave me American cheese. I am so upset for my mother don’t eat American cheese and we could not wait since she has a dr appt early in the morning. I can go on and write a novel but please have a manager or corporate reach out.
Atmosphere: 1
Food: 1
Service: 1
Kaycee R
I ordered 2 orders the barria tacos. I made sure to say barria 3 times and the girl asked how many tacos I wanted. I told her 8 (ordering for 2 people). I got up to the window and was handed my bag of food. I saw the normal taco sauce and asked for the barria taco sauce for the BARRIA tacos. The manager gave me a look l, so I asked if they were good. She told me it's not what I had in my bag. I told her what I had ordered and she went to yell at her employee, gave me a refund and put in the correct order.
Food: 4
Service: 2
Ricardo Tapia
They can improve the service to the public, within the establishment, they give more priority to the drive thru
Atmosphere: 5
Food: 4
Service: 4
Sheila Hernandez
I solely use the drive thru, but I've been happy with my visits there. Despite the long lines at night, they're pretty fast & the employees are nice.
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Sourdough Jack, French Fries, Oreo Cookie, New York Style Cheesecake, Stuffed Jalapenos
Robert Santos
There are signs posted that it's open 24 hrs and I drove through the drive thru twice and no one took my order. It was 3:30 am. Very unhappy
Atmosphere: 3
Food: 5
Service: 1
Link the Husky
Didn't tell me the special I ordered was now only available at night until the window. Was exorbitant without the deal and took forever. 12 minutes in a drive thru without a pay off. I used to ditch high school and come hang out here till my mom left for work. I won't be back any longer with this bs happening
Horrible experience with ordering and order. I ordered an ultimate breakfast sandwich meal and got an egg sandwich the coffee tasted like dirty rag water. The person on the speaker kept rushing like in a hurry what a horrible experience ?
Atmosphere: 1
Food: 1
Service: 1
Connie Curiel
It wasn't busy so we were in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Two Tacos
Schell Hughes
2 tacos in the morning wish they were freshly cooked but they're still good Jack in the box motto used to be we won't cook it till you order it and I have no problem waiting I'll wait in the front to get nice hot tacos in the morning if that's an option let me know I've been to a lot of Jack in the boxes this one's pretty clean and efficient
Parking: I'm there at 4:30 in the morning so there's plenty of parking you make the decision
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Two Tacos
Brian Sharp
Fast service, one of my favorite fast food places to go to.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Corina King
The food is always good and consistent. Customer service lacks when it comes to delivery orders. Additions that are on the menu are constantly missed, such as straws, sauce options that come with your meal, as well as extra sauces, napkins, etc. Make sure you're carrying these items if you're on the go with little ones or if you just enjoy a straw and napkin with your meal and are away from home! ?
Food: 4
Service: 2
Recommended dishes: Egg Rolls, Sourdough Jack, French Fries, Oreo Cookie, Large 12pc Classic Crispy Chicken Wings Combo, Red Bull Energy Sugarfree Can
Didn’t get food until 15 minutes after arriving. Manager was rude and worked very slow on purpose! She doesn’t like coupons 😂 If companies continue to allow their workers to treat customers this way they won’t be in business much longer.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Homestyle Ranch Chicken Club, French Fries
Was waiting like 7 min to get my order placed all just to get it all wrong nd pay my hard earn money for something I didn't want . I don't know if there understaffed or need more training
Atmosphere: 2
Food: 3
Service: 2
Not 24hrs false advertisement
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service took forever and the food was cold
So disappointed with the service, the food, overall everything. We asked for burger Pattie’s with melted swiss cheese on top. Told her several time, and not only I was charged for cheese but she also gave me American cheese. I am so upset for my mother don’t eat American cheese and we could not wait since she has a dr appt early in the morning. I can go on and write a novel but please have a manager or corporate reach out.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 orders the barria tacos. I made sure to say barria 3 times and the girl asked how many tacos I wanted. I told her 8 (ordering for 2 people). I got up to the window and was handed my bag of food. I saw the normal taco sauce and asked for the barria taco sauce for the BARRIA tacos. The manager gave me a look l, so I asked if they were good. She told me it's not what I had in my bag. I told her what I had ordered and she went to yell at her employee, gave me a refund and put in the correct order.
Food: 4
Service: 2
They can improve the service to the public, within the establishment, they give more priority to the drive thru
Atmosphere: 5
Food: 4
Service: 4
I solely use the drive thru, but I've been happy with my visits there. Despite the long lines at night, they're pretty fast & the employees are nice.
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Sourdough Jack, French Fries, Oreo Cookie, New York Style Cheesecake, Stuffed Jalapenos
There are signs posted that it's open 24 hrs and I drove through the drive thru twice and no one took my order. It was 3:30 am. Very unhappy
Atmosphere: 3
Food: 5
Service: 1
Didn't tell me the special I ordered was now only available at night until the window. Was exorbitant without the deal and took forever. 12 minutes in a drive thru without a pay off. I used to ditch high school and come hang out here till my mom left for work. I won't be back any longer with this bs happening
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible experience with ordering and order. I ordered an ultimate breakfast sandwich meal and got an egg sandwich the coffee tasted like dirty rag water. The person on the speaker kept rushing like in a hurry what a horrible experience ?
Atmosphere: 1
Food: 1
Service: 1
It wasn't busy so we were in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Two Tacos
2 tacos in the morning wish they were freshly cooked but they're still good Jack in the box motto used to be we won't cook it till you order it and I have no problem waiting I'll wait in the front to get nice hot tacos in the morning if that's an option let me know I've been to a lot of Jack in the boxes this one's pretty clean and efficient
Parking: I'm there at 4:30 in the morning so there's plenty of parking you make the decision
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Two Tacos
Fast service, one of my favorite fast food places to go to.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
The food is always good and consistent. Customer service lacks when it comes to delivery orders. Additions that are on the menu are constantly missed, such as straws, sauce options that come with your meal, as well as extra sauces, napkins, etc. Make sure you're carrying these items if you're on the go with little ones or if you just enjoy a straw and napkin with your meal and are away from home! ?
Food: 4
Service: 2
Recommended dishes: Egg Rolls, Sourdough Jack, French Fries, Oreo Cookie, Large 12pc Classic Crispy Chicken Wings Combo, Red Bull Energy Sugarfree Can
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