Red Robin Gourmet Burgers and Brews

It's a chain, but if you gotta do a chain this is the one to do. The food is always good and they have great service at the Morgan hill location. The fries keep me coming back. Fries are endless, although the amount they serve with meal to start is so little. Good news is they bring more if you ask.

Atmosphere: 3

Food: 3

Service: 4

We had the $9.99 deal which included a delicious hamburger fries and a soft drink. Candy at McDonald's for that price and it's far better.

Atmosphere: 4

Food: 5

Service: 3

Never had been to a Red Robin before. Food was mediocre, and the service was the same. If not worse. Although they are very nice, but need some help in the remembering part of the job. Coffee is horrendous, even after they made a brand new pot. More like coffee flavored water. And again to their credit, they were very nice, and they took it off the bill. But don't order their coffee because it's a total waste of time.

Atmosphere: 3

Food: 2

Service: 2

Great service,very friendly! Needed to use the restroom on the way to Monterey, ordered pretzel bites and cheese appetizer (The Best Pretzel Bites I've ever had! Not too Doughty top was very crispy!)
They were ready in less than 10 min. Look forward to going back for a gourmet cheeseburger, haven't had one since Red Robin left the Newpark Mall in Newark,CA. Stop by and let us know what you think!

Atmosphere: 5

Food: 5

Service: 5

Great place to take the family. Awesome service and plenty of selections for all. The fries are pretty damn tasty - go bottomless! The Scorpion sauce is favorable as a dipping choice! This location is well kept and clean. Joshua, Staff Server, was awesome and attentive! Thank you for a great first visit and we will be back!

Atmosphere: 5

Food: 5

Service: 5

First, I would like to say I’ve been to this location multiple times and never had an issue before. This most recent visit, however, was just awful. When we got there, we were set to order the advertised deal, but were told we couldn’t, because they didn’t have the “right sized patties,” and needed to get more, and we were told to order off the main menu. Weird, but we understand sometimes certain products just run out.

The demeanor of the server, though, made it very clear he didn’t want to be there, and didn’t want to be serving us, or seemingly anyone else. The server passed us by multiple times before even putting silverware and napkins on the table, and then passed us by a few more times before asking for our drinks. When we were finally able to order, he seemed very bothered and impatient, even though we ordered quickly. When he brought our food and an extra basket of fries, he practically “tossed” the food on the table and walked away, the first time almost before we could ask for straws and dipping sauce, and the second time before we could ask for refills. We were there an hour, and only received our initial drinks, no refills at all. A manager did come by to check on us once, in the very beginning, but then nothing after that. We’d understand limited service if it was a busy night, but we were one of only three or four tables he was serving. After receiving an extra basket of fries, only a short time after our meal was quite literally “dropped” off, we didn’t receive any further attention for about fifteen minutes. We had planned to get dessert, but frankly didn’t want to wait another 20+ minutes, so we finally left.

Overall, this was an incredibly disappointing experience, and we’ll be thinking twice before returning.

Atmosphere: 4

Food: 4

Service: 1

Their burgers are pretty good and the salads are too. Friendly staff and didnt wait too long for my order. Its my favorite go to for dinner with friends.

Atmosphere: 5

Food: 5

Service: 5

Our waitress, wish I could remember her name, was outstanding.

Atmosphere: 5

Food: 5

Service: 5

Our first time eating here, and absolutely 💯 the best experience ever in my out to eat fast food diner spot 😋 our waitress was thee absolute best around . We will definitely return.

Atmosphere: 5

Food: 5

Service: 5

My work takes past Morgan Hill often. I was actually going to stop at a different restaurant when I spotted Red Robin. I was not disappointed. I had a great burger with a salad on the side. Service was very attentive.

Atmosphere: 5

Food: 5

Service: 5

My waitress was great.
The food was good too.

Atmosphere: 4

Food: 4

Service: 5

My order was wrong and I never got the opportunity to have it fixed since my server, Ashley, was spending more time conversing with her colleagues than attending to the tables. I had ordered the bottomless side Caesar salad but never got a refill because Ashley never returned to our table after the food was dropped off. It took another server seeing us looking lost for 10 minutes to come by and ask if we needed anything which was simply a to go box for my daughters meal for us to be able to leave.
Unfortunately based on this experience we won’t be back which is sad since my spouse loves Red Robin.

Atmosphere: 3

Food: 3

Service: 1

Slow service, rude staff there more concerned with gossiping then makimg the food and passing out orders

Atmosphere: 3

Food: 1

Service: 1

We were passing through town and decided to try this place. The food and the service was amazing. Annette served us and was always attentive never letting our drinks get low and keeping the bottomless fries coming. Outstanding service and the manager even stopped by to check on us.
Great service, keep up the good work. We will return when passing through town.

Atmosphere: 5

Food: 5

Service: 5

Great burgers and fries. Lots of choices. The fries are never ending. We got garlic fries which were very tasty, small upcharge. They also have steak fries, garlic broccoli, sweet potato fries, and more. Great shakes. Full bar. Delicious desserts.

Atmosphere: 4

Food: 5

Service: 4