This morning was horrible there was a short pale girl and a darker woman they did not take my order and I waited 20 minutes the short girl ended up doing something she wasint even suppose to do instead of helping me and the other worker told her to not do that and focus on the drinks but I been waiting there for 20 minutes with a like behind me so I’m not sure why they always have the worst customer service I’ve only had two good experiences but not with them they are the worst
Paris
I’m extremely disappointed with my recent experience at this Starbucks location. After ordering my drink, I discovered a fly inside the cup, which was absolutely disgusting and completely unacceptable. It made me question the cleanliness and quality control at this store. This incident has genuinely shaken my trust—not only in this location but possibly in the Starbucks brand as a whole. I’ve always expected better standards, and this experience has left me unsure if I’ll ever return. I hope management takes this seriously and addresses the hygiene issues immediately.
Olga Gabris
5 employees all doing smth else but helping customers check out. One barista at the register, dealing with a difficult order for 10+ minutes. No one is trying to work the line. Extremely unprofessional and really sad-looking location.
Atmosphere: 2
Food: 3
Service: 1
Himadri S Das
One of our favourite Starbucks. Nothing extraordinary but overall we always love it.
Atmosphere: 5
Food: 5
Service: 5
Baby Seal do do do
I’d give a 0 if I could, I ordered a grande drink and all I got was ice, such a scam
Atmosphere: 1
Food: 1
Service: 1
Mina Kim
Very kind
Atmosphere: 5
Food: 5
Service: 5
James Shaffer
Always good.
Atmosphere: 5
Food: 5
Service: 5
Jason Whitaker
This is fine if you're in a pinch. But if you want great coffee in Mountain House, go to THub Cafe.
Atmosphere: 1
Food: 2
Service: 2
Christine Noneya
No complaints well actually theres one which is no drive thru but I still give it a 5 star because it was not busy at all girls were very friendly ghat worked there and it was clean and nice place music a little loud inside but thats preference on what people enjoy I think of star bucks as a meeting place to talk if u sit down in there so music was loud for talking or reading but I left anyways I wasnt doing either of those things so it was perfect for me .
Atmosphere: 5
Food: 5
Service: 5
John Boy Palarca
Grande Pike with 1/4 and some Raw Sugar is my go-to. Double Cup please. Thank you.
I love thy juice and sandwich. Courteous staff. The Philippines gentleman was accommodating with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Chansada Sonesing
Consistent service for a Starbucks and nice location off Byron Highway.
Atmosphere: 4
Food: 4
Service: 4
Sasha Carrasco
I had a small incident at Starbucks MH today and the barista, Makayla was quick to come to my assistance even though what had happened was not her fault. She was very attentive, sweet, and accommodating. Despite the small incident, Makayla's customer service gives me every reason to return.
Service: 5
Alfred and Jennie Lanza
UPDATE: I want to rave about Michaela who works at this location. She is amazing, always extremely friendly, order is always right. And here is where she sets apart from the rest, you pull up to the menu to order and if you are a regular (yes, I may need an intervention - I go here a LOT!) she already knows your order before you say it. I just greet her and she's telling me my order haha. I love it! Thanks Michaela for the superb service. I hope the owner of your starbucks knows what an asset you are there!! I work near this starbucks so I frequent the drive-thru more often than I care to admit. The staff here are super friendly, hard-working and my orders have always been accurate. I appreciate this crew very much.
Atmosphere: 5
Food: 5
Service: 5
Monica Waters
The employee was kind and flexible. We didn't have the app, but she helped us anyway
This morning was horrible there was a short pale girl and a darker woman they did not take my order and I waited 20 minutes the short girl ended up doing something she wasint even suppose to do instead of helping me and the other worker told her to not do that and focus on the drinks but I been waiting there for 20 minutes with a like behind me so I’m not sure why they always have the worst customer service I’ve only had two good experiences but not with them they are the worst
I’m extremely disappointed with my recent experience at this Starbucks location. After ordering my drink, I discovered a fly inside the cup, which was absolutely disgusting and completely unacceptable. It made me question the cleanliness and quality control at this store.
This incident has genuinely shaken my trust—not only in this location but possibly in the Starbucks brand as a whole. I’ve always expected better standards, and this experience has left me unsure if I’ll ever return.
I hope management takes this seriously and addresses the hygiene issues immediately.
5 employees all doing smth else but helping customers check out. One barista at the register, dealing with a difficult order for 10+ minutes. No one is trying to work the line. Extremely unprofessional and really sad-looking location.
Atmosphere: 2
Food: 3
Service: 1
One of our favourite Starbucks. Nothing extraordinary but overall we always love it.
Atmosphere: 5
Food: 5
Service: 5
I’d give a 0 if I could, I ordered a grande drink and all I got was ice, such a scam
Atmosphere: 1
Food: 1
Service: 1
Very kind
Atmosphere: 5
Food: 5
Service: 5
Always good.
Atmosphere: 5
Food: 5
Service: 5
This is fine if you're in a pinch. But if you want great coffee in Mountain House, go to THub Cafe.
Atmosphere: 1
Food: 2
Service: 2
No complaints well actually theres one which is no drive thru but I still give it a 5 star because it was not busy at all girls were very friendly ghat worked there and it was clean and nice place music a little loud inside but thats preference on what people
enjoy I think of star bucks as a meeting place to talk if u sit down in there so music was loud for talking or reading but I left anyways I wasnt doing either of those things so it was perfect for me .
Atmosphere: 5
Food: 5
Service: 5
Grande Pike with 1/4 and some Raw Sugar is my go-to. Double Cup please. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love thy juice and sandwich. Courteous staff. The Philippines gentleman was accommodating with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Consistent service for a Starbucks and nice location off Byron Highway.
Atmosphere: 4
Food: 4
Service: 4
I had a small incident at Starbucks MH today and the barista, Makayla was quick to come to my assistance even though what had happened was not her fault. She was very attentive, sweet, and accommodating. Despite the small incident, Makayla's customer service gives me every reason to return.
Service: 5
UPDATE: I want to rave about Michaela who works at this location. She is amazing, always extremely friendly, order is always right. And here is where she sets apart from the rest, you pull up to the menu to order and if you are a regular (yes, I may need an intervention - I go here a LOT!) she already knows your order before you say it. I just greet her and she's telling me my order haha. I love it! Thanks Michaela for the superb service. I hope the owner of your starbucks knows what an asset you are there!!
I work near this starbucks so I frequent the drive-thru more often than I care to admit. The staff here are super friendly, hard-working and my orders have always been accurate. I appreciate this crew very much.
Atmosphere: 5
Food: 5
Service: 5
The employee was kind and flexible. We didn't have the app, but she helped us anyway
Food: 3
Service: 4
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