Starbucks
19699 Mountain House Pkwy, Mountain House
(209) 322-1517
Recent Reviews
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No complaints well actually theres one which is no drive thru but I still give it a 5 star because it was not busy at all girls were very friendly ghat worked there and it was clean and nice place music a little loud inside but thats preference on what people
enjoy I think of star bucks as a meeting place to talk if u sit down in there so music was loud for talking or reading but I left anyways I wasnt doing either of those things so it was perfect for me .
Atmosphere: 5
Food: 5
Service: 5
Grande Pike with 1/4 and some Raw Sugar is my go-to. Double Cup please. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I love thy juice and sandwich. Courteous staff. The Philippines gentleman was accommodating with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Consistent service for a Starbucks and nice location off Byron Highway.
Atmosphere: 4
Food: 4
Service: 4
I had a small incident at Starbucks MH today and the barista, Makayla was quick to come to my assistance even though what had happened was not her fault. She was very attentive, sweet, and accommodating. Despite the small incident, Makayla's customer service gives me every reason to return.
Service: 5
UPDATE: I want to rave about Michaela who works at this location. She is amazing, always extremely friendly, order is always right. And here is where she sets apart from the rest, you pull up to the menu to order and if you are a regular (yes, I may need an intervention - I go here a LOT!) she already knows your order before you say it. I just greet her and she's telling me my order haha. I love it! Thanks Michaela for the superb service. I hope the owner of your starbucks knows what an asset you are there!!
I work near this starbucks so I frequent the drive-thru more often than I care to admit. The staff here are super friendly, hard-working and my orders have always been accurate. I appreciate this crew very much.
Atmosphere: 5
Food: 5
Service: 5
The employee was kind and flexible. We didn't have the app, but she helped us anyway
Food: 3
Service: 4
I rarely come this far out, but I was out here today delivering a package to a friend. On my way back, I stopped in to get a drink.. mind you, the drinks that I order are very specific. I like my drink the way I like my drink. So I always come in and let the Barista know that I apologize in advance for being a pain, but I just like my drink the way I like it. The Barista was very kind, he laughed with me, and then proceeded to make my drink himself so that it would come out right. And it came out perfect. Most of the time, when I go to a new starbucks, it ends up that the Barista has to make my drink two, maybe even three times before they get it right.. so let me just express how grateful I am to this Barista for listening to me and taking the time to make my drink the way I like it!
Atmosphere: 5
Service: 5
Purchased an order through the drive-thru, and as my husband was trying to check the bag to make sure the order was correct. The man serving us kept aggressively saying thank you and obviously tried rushing us through.
We get home and, shocker, our order is wrong.
Nearly every time I've ordered more than one item, this location always messes it up.
Go to a different location.
Atmosphere: 3
Food: 2
Service: 1
Seriously getting overpriced. Coffee quality is low as the espresso is masked by various other ingredients and flavor additions. If you taste the espresso exclusively, you’ll notice the low quality of the coffee.
It’s a good way to get your caffeine dependence satisfied as a last resort.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
I have tried to give this place the benefit of the doubt countless times, but at some point there is obviously a fundamental issue if there are so many negative experiences. Regardless of whether you go to the drive through or the cafe, you will have to wait an exorbitant amount of time for your drinks. Oftentimes the baristas are rude, even to customers who have not complained and are speaking kindly to them. Half the time they mess up the drinks (not even custom orders, just standard recipes). I have had to leave without receiving the drink I paid for after waiting in the cafe for 40 minutes (with little to no drive through line and a standard amount of people in the cafe) because I was going to be late for work if I waited more. The mobile order estimate was already thirty minutes, which is unheard of at other locations. After waiting the thirty minutes and ten more, I had enough. These baristas have absolutely no sense of urgency. Don’t go here unless you want to have subpar service, beverages, and experiences.
Service: 1
Worst Starbucks I've ever been too. Very rude baristas, the drinks taste gross, and they are slower than molasses. Don't ever go her if you want a coffee in less than 30 minutes. What a joke.
Atmosphere: 1
Food: 1
Service: 1
I try to be patient before leaving a negative review because one or two bad experiences may not reflect the true quality of a business. With that being said, today was probably my tenth time experiencing ridiculous wait times in the drive through. Waiting 10-15 minutes in a drive through really takes away from the “convenience.”
Atmosphere: 3
Food: 5
Service: 2
This place will have you waiting. For a drive though I waited 20 minutes for my drink. If there were any other place to go I would there
I waited in the drive through 18 minutes to get coffee & when I went to pay was told their card reader was down and I had to download their app to pay. Had me come inside because another terminal was working and they would have my order when I came in. I waited another 10 minutes inside after paying. Service was awful. Since the other terminal was working she should have rung it up rather than having me go around. Staff was clearly worried about their average drive through their me rather than service.
Atmosphere: 1
Food: 3
Service: 1
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