I couldn’t speak to the manager because I don’t speak Spanish and they don’t speak English. How could that be at an American pizza restaurant and you can’t speak English especially as a manager? She said “what you have a problem with that?”. Her parents must be so proud. Her name that she gave me was Brinni. Apparently she’s the only one who speaks English. Extremely disappointed. When I went to Mexico I was expected to speak Spanish so I had an American that was a friend come with me if needed. We do live in America!
Vivi Princess
I do not recommend this location the service is terrible, no one ever answers the phone. The last time I got pizza here it was undercooked and doughy very disappointing. They only offer me $5 off next time like that’s not even worth what they’re charging. Prices are ridiculous, and it’s like they don’t even care to fix the problems. The building has an awful smell and I’ve seen some bugs running around too! Avoid this location if you can there are better pizza places!
edward Cruz
Terrible customer service. Pick up for my order was at 3:15p. As soon as I walked in at that time the only person in the front walked away, nobody spoke to me till 10 minutes in, and only asked if I was doing pick up. Got ignored when I asked if I could buy a drink while I waited. Didn't get my order till half an hour later.
Matthew Ngo
They made the wrong size pizza. I ordered a large pizza but they made us a small. So instead of making my large pizza they said they could make us another small. I told them never mind and to give me a refund but they said I couldn’t get a refund because it was a promotion. So why give me 2 small pizzas when I paid for a large? Makes no sense.
Cory Thurlow
The pizza was great! Very delicious 😋. A mug of beer is not a pitcher of beer. Linguica is not the same as sausage. I just think there should be some sort of training for the staff there. 🤔 The large room in the back for parties is an echo chamber. Get a few rambunctious kids back there during a birthday party, and it gets pretty loud.
darkrubberducky Goku187rob
Best pizza ever. The sauce and white sauce are the best that I've had
Gilbert Balili
Pizzas is 5 stars. It's just one lady who made the visit off. She gave off a grumpy attitude. And kept making irritating faces. When asked for something. No politeness at all.
nancy mosqueda
Employees hang up on you and when you check calling back. They don't answer the phone buffalo, pulling just
Service: 1
Keanusthetics
A Slice of Disappointment I’ve had the unfortunate experience of dining at Mountain Mike's , a pizza joint that has sadly fallen short of expectations. From the moment I stepped inside, the atmosphere was lackluster, with worn-out decor and a general feeling of neglect. The menu offered a standard selection of pizzas, pastas, and salads, but nothing particularly stood out. When my pizza finally arrived, I was met with a soggy crust that was devoid of any crispiness. The toppings were sparse and seemed to have been hastily applied. The cheese was bland and lacked the gooey, melted texture that I crave in a good pizza. To make matters worse, the sauce was tasteless and had a watery consistency. I attempted to salvage the meal by adding a sprinkle of red pepper flakes and a drizzle of olive oil, but it was too little too late. The pizza simply wasn't good. The service was also lackluster, with our server appearing disinterested and inattentive. Overall, my experience at Mountain Mike's was a major disappointment, and I would not recommend it to anyone seeking a satisfying pizza.
Got the all you can eat buffet, unfortunately it was only 3 types of pizza that's been sitting out too long, bad Mike!
Atmosphere: 2
Food: 2
Service: 2
Mariela Pelayo
Pizza was real good. This is the second time in less than a week that I ordered. Both times the pizza bread was soft and cheese.Shout out to the employees. Thank you for the great service.
Atmosphere: 5
Food: 5
Service: 5
mikey medina III
They get a one star and they're lucky they get that for their service
Atmosphere: 1
Food: 2
Service: 1
komuchi azadi
Food is pretty decent. Building stinks. Bugs. Employees seem unhappy. Lady with braid is horrible. Too old. Horrible service if she is there I will not order. Used to be a regular. Too many cons lately will be taking my service to Pizza Plus.
Atmosphere: 1
Food: 4
Service: 2
Vero T.
Customer service is really bad, I can't complain about the food, they do need to improve their customer service. I called to order a pizza today and I was put on hold for more than 30 mins. I was told they were super busy due to people ordering pizza for the Superbowl. I understand they have orders for tomorrow but I wanted my pizza for today. Their answer was, well I have to help another customer I have to put on hold again. Seriously? I am a customer too, all I wanted was a lg combo pizza for pick up. They couldn't take my order, they should have extra staff to take orders for today and someone else for tomorrow. This is unbelievable. I will take my business elsewhere.Pizza plus our local pizzeria has way better customer service I will continue to order from pizza plus. Thank you! Please improve your customer service!!!
Had to wait way to long.
I couldn’t speak to the manager because I don’t speak Spanish and they don’t speak English. How could that be at an American pizza restaurant and you can’t speak English especially as a manager? She said “what you have a problem with that?”. Her parents must be so proud. Her name that she gave me was Brinni. Apparently she’s the only one who speaks English. Extremely disappointed. When I went to Mexico I was expected to speak Spanish so I had an American that was a friend come with me if needed. We do live in America!
I do not recommend this location the service is terrible, no one ever answers the phone. The last time I got pizza here it was undercooked and doughy very disappointing. They only offer me $5 off next time like that’s not even worth what they’re charging. Prices are ridiculous, and it’s like they don’t even care to fix the problems. The building has an awful smell and I’ve seen some bugs running around too! Avoid this location if you can there are better pizza places!
Terrible customer service. Pick up for my order was at 3:15p. As soon as I walked in at that time the only person in the front walked away, nobody spoke to me till 10 minutes in, and only asked if I was doing pick up. Got ignored when I asked if I could buy a drink while I waited. Didn't get my order till half an hour later.
They made the wrong size pizza. I ordered a large pizza but they made us a small. So instead of making my large pizza they said they could make us another small. I told them never mind and to give me a refund but they said I couldn’t get a refund because it was a promotion. So why give me 2 small pizzas when I paid for a large? Makes no sense.
The pizza was great! Very delicious 😋. A mug of beer is not a pitcher of beer. Linguica is not the same as sausage. I just think there should be some sort of training for the staff there. 🤔 The large room in the back for parties is an echo chamber. Get a few rambunctious kids back there during a birthday party, and it gets pretty loud.
Best pizza ever. The sauce and white sauce are the best that I've had
Pizzas is 5 stars. It's just one lady who made the visit off. She gave off a grumpy attitude. And kept making irritating faces. When asked for something. No politeness at all.
Employees hang up on you and when you check calling back. They don't answer the phone buffalo, pulling just
Service: 1
A Slice of Disappointment
I’ve had the unfortunate experience of dining at Mountain Mike's , a pizza joint that has sadly fallen short of expectations. From the moment I stepped inside, the atmosphere was lackluster, with worn-out decor and a general feeling of neglect. The menu offered a standard selection of pizzas, pastas, and salads, but nothing particularly stood out.
When my pizza finally arrived, I was met with a soggy crust that was devoid of any crispiness. The toppings were sparse and seemed to have been hastily applied. The cheese was bland and lacked the gooey, melted texture that I crave in a good pizza. To make matters worse, the sauce was tasteless and had a watery consistency.
I attempted to salvage the meal by adding a sprinkle of red pepper flakes and a drizzle of olive oil, but it was too little too late. The pizza simply wasn't good. The service was also lackluster, with our server appearing disinterested and inattentive. Overall, my experience at Mountain Mike's was a major disappointment, and I would not recommend it to anyone seeking a satisfying pizza.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got the all you can eat buffet, unfortunately it was only 3 types of pizza that's been sitting out too long, bad Mike!
Atmosphere: 2
Food: 2
Service: 2
Pizza was real good. This is the second time in less than a week that I ordered. Both times the pizza bread was soft and cheese.Shout out to the employees. Thank you for the great service.
Atmosphere: 5
Food: 5
Service: 5
They get a one star and they're lucky they get that for their service
Atmosphere: 1
Food: 2
Service: 1
Food is pretty decent. Building stinks. Bugs. Employees seem unhappy. Lady with braid is horrible. Too old. Horrible service if she is there I will not order. Used to be a regular. Too many cons lately will be taking my service to Pizza Plus.
Atmosphere: 1
Food: 4
Service: 2
Customer service is really bad, I can't complain about the food, they do need to improve their customer service. I called to order a pizza today and I was put on hold for more than 30 mins. I was told they were super busy due to people ordering pizza for the Superbowl. I understand they have orders for tomorrow but I wanted my pizza for today. Their answer was, well I have to help another customer I have to put on hold again. Seriously? I am a customer too, all I wanted was a lg combo pizza for pick up. They couldn't take my order, they should have extra staff to take orders for today and someone else for tomorrow. This is unbelievable. I will take my business elsewhere.Pizza plus our local pizzeria has way better customer service I will continue to order from pizza plus. Thank you! Please improve your customer service!!!
Service: 1
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