One pizza didn’t have cheese on 1/2 the pizza. Low quality and no attention to detail.
Food: 2
Gilbert Bonilla
I have recieve extremely poor customer service from Bradley at Domino's Pizza on Hamner in Corona. I ordered three pepperoni pizzas from the phone app we have been usuing for years and got three cheese pizzas. There was only one girl there and she took apprx five minutes to type something in her device. I could see my pizzas just sitting there on the shelf. Then I drove home. They didn't open the box to show me at the store. Which I haven't had an issue like this before. Bradly who is someone in charge there today, 9-15-2024, was extremely rude to me on the phone that took should up another 13 minutes and they listen to this kid on the recording they will here his egregious mistakes. They made me wait a long time at the store. Then I had to wait a long time on the phone. Along with the drive time these pizzas have lost its quality. He said: "go ahead and make a big stink" I just wanted to get three pepperoni pizzas and he was aggregiously bad with customer service. Bad tone, bad manners, extremely bad customer servive. We dropped Pappa John's for bad customer service and we were loyal for decades. We turned to Domino's pizza for the last decade. We've been loyal customers for all these years with them. I don't appreciate Bradley who represents the Domino's corporation or how hard it is to get customer support. My kids wont eat the crap they have now foisted on us so I lost money for three pizzas. He said I can pay for three more. Just being a complete horrible representative of this Domino's tore on Hamner in Corona. He made a series of bad choices. Bad tone, being rude, not even trying to make this right. Horrible attitude. I just wanted to resolve this at the lowest level. I will be vocal on all sorts of social media and in public if we are not made whole. We can't eat these pizzas now with all the time going by in trying to resolve this. This is a very horrible experience. This is the last time I will offer to resolve this at the lowest level. They have bad people representing a comlete bad side of Domino's and I will not tolerate the treatment. And all of you here shouldn't either. No one deserves to be treated like I was. I will be escalating this in every conceivable means with social media and even the media if necessary. Horrible experience with Domino's Pizza on Hamner in Coron!
Atmosphere: 1
Food: 1
Service: 1
Johnny Hinojosa
One star is overly generous. Service was absolutely atrocious, ordered online, and it took an hour and forty minutes, when the order was loaded on the car in the first 20 minutes. Food arrived so cold the cheese was hardened. When I called, staff was extremely rude and actually hung up on me, simply saying "we're really busy". This franchise owner is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Chris Rodriguez
My experience with this Domino’s was disappointing. It took an hour and a half to get my food delivered, and when my pizza finally arrived, it was undercooked and missing sauce. Not what I expected.
Rommel Secoff
So one medium, ham pineapple deep dish pizza , for 20 dollars I think is to much.
Carleen P
The store manager Humberto was very unprofessional. I told him that the previous week I was given the wrong order and when I had called that same day they said they would refund my gift card, but today when I tried to use the gift card it had no balance. He wanted me to pay for the food that I reordered which was supposed to be given to me for free since my gift card was not refunded. I provided pictures of my order and what I received. So annoying that he did not give me the pizzas.
Atmosphere: 1
Food: 1
Service: 1
Turtle T
The other reviews aren’t too hot but they’re the only people to not disappoint me. Well my food always arrives. They’re super nice too.
Atmosphere: 5
Food: 4
Service: 4
Nathan Schuch
They got my order wrong ???
Antonio Bell
Never got my food was told it’s was delivered an was told to fix my own problem by the person I talk to on the phone an never got a refund or anything they need to be fired
Atmosphere: 1
Food: 1
Service: 1
Jaxxy D
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
Sandra Gomez
I should of read the reviews before ordering. Ordered the meats pizza and it came with like 5 pieces of ham an no other meat. Ordered hot wings and received plain wings, when putting in a complain on the app only choice was to get a 20% off or 60 points. Font need any of these since I won't be ever ordering from this horrible place.
Joe Morgan
Terrible pizza cold and some guy named Deirdre would not give cheese and peppers,thanks Deirdre.
Jackellyn T.
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
Patricia Casillas
There is a new manager named Diego providing the worst customer service ever !!! I don’t understand the point of special instructions on app if they don’t even take them into consideration.It is a constant issue with my pizzas being incorrect. I don’t call to complain most of the time since we usually order when we are in a rush to eat something quick. On 2/4 m/2024 my child and I were super sick didn’t feel like cooking anything and decided to order pizza for my husband to pick up when he got home the pizzas had extra garlic butter on the crust when specifically asked for NO GARLIC BUTTER called to let them know they made a mistake again who ever I spoke with said I had a credit for my 3 pizzas had 30 days to claim only at this location, well today I called to get my pizzas made correctly and the “store manager Diego” denied the credit as there is no one there working with the name that I was given and there is no credit on my account. I explained I have the receipt and they always put damn extra garlic butter on my pizza beyond greasy. Pretty much there was no credit therefore nothing can be done, I had ordered other food items ended up canceling the order, not sure why now days “managers” can careless about providing a nice customer service and trying to fix the errors their non trained employees make !!!!
One pizza didn’t have cheese on 1/2 the pizza. Low quality and no attention to detail.
Food: 2
I have recieve extremely poor customer service from Bradley at Domino's Pizza on Hamner in Corona. I ordered three pepperoni pizzas from the phone app we have been usuing for years and got three cheese pizzas. There was only one girl there and she took apprx five minutes to type something in her device. I could see my pizzas just sitting there on the shelf. Then I drove home. They didn't open the box to show me at the store. Which I haven't had an issue like this before. Bradly who is someone in charge there today, 9-15-2024, was extremely rude to me on the phone that took should up another 13 minutes and they listen to this kid on the recording they will here his egregious mistakes. They made me wait a long time at the store. Then I had to wait a long time on the phone. Along with the drive time these pizzas have lost its quality. He said: "go ahead and make a big stink" I just wanted to get three pepperoni pizzas and he was aggregiously bad with customer service. Bad tone, bad manners, extremely bad customer servive. We dropped Pappa John's for bad customer service and we were loyal for decades. We turned to Domino's pizza for the last decade. We've been loyal customers for all these years with them. I don't appreciate Bradley who represents the Domino's corporation or how hard it is to get customer support. My kids wont eat the crap they have now foisted on us so I lost money for three pizzas. He said I can pay for three more. Just being a complete horrible representative of this Domino's tore on Hamner in Corona. He made a series of bad choices. Bad tone, being rude, not even trying to make this right. Horrible attitude. I just wanted to resolve this at the lowest level. I will be vocal on all sorts of social media and in public if we are not made whole. We can't eat these pizzas now with all the time going by in trying to resolve this. This is a very horrible experience. This is the last time I will offer to resolve this at the lowest level. They have bad people representing a comlete bad side of Domino's and I will not tolerate the treatment. And all of you here shouldn't either. No one deserves to be treated like I was. I will be escalating this in every conceivable means with social media and even the media if necessary. Horrible experience with Domino's Pizza on Hamner in Coron!
Atmosphere: 1
Food: 1
Service: 1
One star is overly generous. Service was absolutely atrocious, ordered online, and it took an hour and forty minutes, when the order was loaded on the car in the first 20 minutes. Food arrived so cold the cheese was hardened. When I called, staff was extremely rude and actually hung up on me, simply saying "we're really busy". This franchise owner is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
My experience with this Domino’s was disappointing. It took an hour and a half to get my food delivered, and when my pizza finally arrived, it was undercooked and missing sauce. Not what I expected.
So one medium, ham pineapple deep dish pizza , for 20 dollars I think is to much.
The store manager Humberto was very unprofessional. I told him that the previous week I was given the wrong order and when I had called that same day they said they would refund my gift card, but today when I tried to use the gift card it had no balance. He wanted me to pay for the food that I reordered which was supposed to be given to me for free since my gift card was not refunded. I provided pictures of my order and what I received. So annoying that he did not give me the pizzas.
Atmosphere: 1
Food: 1
Service: 1
The other reviews aren’t too hot but they’re the only people to not disappoint me. Well my food always arrives. They’re super nice too.
Atmosphere: 5
Food: 4
Service: 4
They got my order wrong ???
Never got my food was told it’s was delivered an was told to fix my own problem by the person I talk to on the phone an never got a refund or anything they need to be fired
Atmosphere: 1
Food: 1
Service: 1
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
Restaurantji Recommends
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
I should of read the reviews before ordering. Ordered the meats pizza and it came with like 5 pieces of ham an no other meat. Ordered hot wings and received plain wings, when putting in a complain on the app only choice was to get a 20% off or 60 points. Font need any of these since I won't be ever ordering from this horrible place.
Terrible pizza cold and some guy named Deirdre would not give cheese and peppers,thanks Deirdre.
This is seriously the worst delivery ever. Anytime we order it takes more than an hour, even when it says it will be there in like 20-30 minutes. They never answer their phone.
There is a new manager named Diego providing the worst customer service ever !!! I don’t understand the point of special instructions on app if they don’t even take them into consideration.It is a constant issue with my pizzas being incorrect. I don’t call to complain most of the time since we usually order when we are in a rush to eat something quick. On 2/4 m/2024 my child and I were super sick didn’t feel like cooking anything and decided to order pizza for my husband to pick up when he got home the pizzas had extra garlic butter on the crust when specifically asked for NO GARLIC BUTTER called to let them know they made a mistake again who ever I spoke with said I had a credit for my 3 pizzas had 30 days to claim only at this location, well today I called to get my pizzas made correctly and the “store manager Diego” denied the credit as there is no one there working with the name that I was given and there is no credit on my account. I explained I have the receipt and they always put damn extra garlic butter on my pizza beyond greasy. Pretty much there was no credit therefore nothing can be done, I had ordered other food items ended up canceling the order, not sure why now days “managers” can careless about providing a nice customer service and trying to fix the errors their non trained employees make !!!!
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