Pieology Pizzeria, Norco, CA
1411 Hamner Ave, Norco
(909) 419-3075
Recent Reviews
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By about 3 or 4 p.m., there were no more meat options left and toppings were very limited. The crust is thin and crispy. The rest are not really so unique and impressive.
Atmosphere: 4
Food: 4
Service: 5
Employees here are always so sweet and efficient. Great Custome Service from Jacob :)
Atmosphere: 5
Food: 5
Service: 5
Got a calzone. Ingredients felt kind of cheap. Much more dough than meat or cheese.
Spent $18 total with a drink and side of extra dip.
Expected better but it was decent. Haven't tried their pizza but if you are coming for a calzone I'd recommend somewhere else if available.
Edit: I sent you guys an email but haven't heard anything back yet.
Atmosphere: 4
Food: 3
Service: 4
The service was excellent at this location and the pizza was delicious. Diane was very polite and even recommended to try certain topping. You don't find employees like this anymore .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Pizza
vivica was super nice and made me an amazing pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Update: Carlos is awesome, we had an issue and it was fully resolved. Thank you for the excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
I do not recommend this location. They overcharged me for my order. I purchased a cheese pizza for $9.45, but when I checked my receipt while eating, I noticed they had charged me $10.45 for a one-topping pizza. When I brought this to the attention of the employee who had taken my order, processed my payment, and baked my pizza, she told me she couldn’t issue a refund. Despite it being clear that I was overcharged, and having the receipt to prove it, she refused to return the difference, claiming that refunds are not given in-store.
An additional strange thing happened with the sauces. The menu clearly stated that each sauce costs $0.50, but when I tried to buy one, she tried to charge me $1.50 per sauce. I refused to buy it because I found it odd, and although I didn’t argue with her, I felt this was another clear example of overcharging.
This experience makes me question whether they do this regularly. The employee's refusal to correct her mistake, even when confronted with evidence, was concerning. I recommend checking your receipt before paying, as they might charge you for more expensive items than what you ordered, and it seems they will not issue refunds after the sale is completed. This whole situation felt like I was being robbed, even though it was just a $1 difference. A supervisor needs to review what’s going on at this location because it felt like low-key theft.
Atmosphere: 1
Food: 1
Service: 1
Clean! Easy to get pizza with ur own choice. Good service! Didn’t expect no tips asking pops out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Great Pizza
I love pieology but the Norco location really sucks from the staff to the atmosphere in the location I've been to different locations and this one got to be by far the worst one I've ever been in..
Atmosphere: 1
Food: 2
Service: 1
The manager should absolutely schedule at least one more person in the morning because it’s not fair the guy this morning had to do everything his self !! Do better and care for your staff better
Restaurantji Recommends
Awful experience. Slow service. No water cups. Skimp toppings.
Don’t waste your time or money!
Atmosphere: 1
Food: 1
Service: 1
The food is great. Super fresh and made however you like. What sets this place apart is the customer service. Everyone here is happy to help you and is super friendly and welcoming. Some of the best customer service around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Build Your Own Pizza, Great Pizza
Did not catch the name of the lady working but she had a very strong rude attitude towards me and I felt very disrespected. I was not asked some of the simple questions of what I would like on my pizza, it was just overall terrible service for me.
Atmosphere: 2
Food: 2
Recommended dishes: Build Your Own Pizza, Create Your Own Pizza, Great Pizza
Perfect place to dine in. Best for people who are late eaters because this place is open till 11:00pm. People at register are super friendly and customize the pizza for you the way you like. They have clean dine in place for family dinner or lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
The bathroom was dirty and the "soap dispenser" was disgusting. I would like to think this is in the process of being repaired.
The female that tended to be was very nice and sweet. Zero complaints with the service.
Atmosphere: 3
Food: 3
Service: 5
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