El Pollo Loco

12453 Burbank Blvd, Valley Village
(818) 506-7667

Recent Reviews

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Mike Rivera

Bought two BRC burritos both were more tortilla then anything the salsa tastes like shrimp or something fishy idk. I've bought Toscana salad from. Here before they make the Tostada really short. Theese guys are greedy and from looking at the comments it looks like its a thing at this location

Atmosphere: 2

Food: 1

Service: 1

John Izumi

Quality is not good. I've tried several locations and seems like private equity has spoiled another good food chain. Just say skip El Pollo Loco!

Atmosphere: 2

Food: 2

Service: 3

Chavez Erika

Food not fresh!!!

Food: 3

DJ BILLY 19

Overpriced food. The BRC burrito use to be 3 bucks. Its over 5 dollars and the size of the burrito is 25 percent smaller. Ripp off. I wont be coming back unless they do something about that. Its to bad. You dropped the ball.

Atmosphere: 2

Food: 4

Service: 3

Christine Regier-Goldman

My husband's side salad was missing.
Shouldn't be a big deal, the workers were confused because I had the fresco citrus salad.
Could be worse if it was to go order.

Atmosphere: 2

Food: 4

Service: 2

J R

Giving thanks to 2 ladies working tonight and the warm attentiveness and customer service. They made sure my order was correct and the food was delicious 😋

Tere Prado

Very good service, very happy mariachis

Atmosphere: 5

Food: 5

Service: 5

yuh yuh

Constantly solid

Atmosphere: 4

Food: 4

Service: 4

Julio Rocha

Juanita is the best

Atmosphere: 5

Food: 5

Service: 5

Atar Edri

Duble chicken salad id evening

Atmosphere: 2

Food: 4

Service: 4

Alma Rosales

The person who served me was a guy with a very bad mood, without patience and without the delicacy to explain to me what dishes I could eat.

Atmosphere: 2

Food: 4

Service: 2

Raul sanchez

they were very kind, and it was fast service thank you guys.

Atmosphere: 5

Food: 5

Service: 5

John Castro

I love the service it's very friendly amd the the lady that takes your order Juana very professional and very nice ?

Parking: Very nice parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos & Quesadillas

Rosa Castaneda

Excellent!

Atmosphere: 5

Food: 5

Service: 5

Mariadelcarmen barenas pluma

The rice was hard for about 2 days, it looked like stone.It took a long time to attend and the cashier with an angry face

Atmosphere: 3

Food: 1

Service: 2

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