Jersey Mike's Subs
4821 Lankershim Blvd Suite 1, North Hollywood
(818) 824-3595
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This store is now dangerous. They gave me the wrong order. I’m allergic to what they gave me. The manager didn’t care. I started getting nervous because I was getting tingly and he didn’t care. Just made an excuse that they are busy. Now I have to take Benadryl and ruin the rest of my day. The store was also really dirty, they make the takeout orders in the back and you could see trash on floor from the cashier area. Also the staff wear gloves but touch dirty surfaces…
The stuff is very friendly and im so happy with the service
It was tasty
Had to walk out. This location is bs and thieves in the way of nickel and diming their customers. They, unlike other locations, charge for extra meat rather than substitute a meat for another. Which is ridiculous as they have some sandwiches with three meats but want us to pay more for two; and they only give like two slices and want me to pay as much for double as if I was to go to a store a buy an entire package. Highly recommend you go to any other location, plenty in the area.
Great staff, great attitude!!
On September 23rd, I was hungry and wanted something remotely healthy to eat in the later evening. So, I thought a Cali Veggie sub would be a good choice.
I told the employee, black male with dreads, what I wanted. He did not seem very friendly or welcoming, and he did not say anything, but I tried to keep an open mind.
He already had gloves on when I told him what I wanted to order. After I gave him my order, he went to the register and pulled a receipt, walked over to the oven area, and put the receipt above. Then, he came over to the prep station and started to prepare my sandwich.
I was very bothered by that. That was so unsanitary! I wanted to say something, but I was trying not to make it an issue. Unfortunately, it was all I could think about from that point on. I should have said something or just told him to cancel my order. That is what I wanted to do. But, I did not.
I was very concerned about being exposed to bacteria and germs that could possibly have adverse effects on my health.
It is sad that I have seen many people (especially in food service) who believe that their hands are clean, if they have gloves on, regardless of what they touch. That is very inaccurate!
Suffice to say that this experience was very disappointing, concerning, disturbing, and worse, I paid for it. Hopefully, this location makes an effort to be more sanitary and do better. But, needless to say, I will not be returning to this location.
Atmosphere: 3
Food: 1
Service: 1
Will not be going back anymore because 1. No longer giving veteran’s discount 2. The guy making the order concentrated on making the sub behind me order 3. Was asked by guy if I want mikes way, said no, went and told him what I wanted and proceeded to tell me that is mikes way + whatever ingredients. Thanks I didn’t need to know that smarty pants.
Atmosphere: 1
Food: 1
Service: 1
Just went to jersey Mike's and usually everyone is kind and nice ? then there's Nash he asked if I wanted extra toppings on my salad and I said yes but no tomato's or banana peppers , he proceeds to say that's not what I asked and rolled his eyes
I didn't know the additue was a extra topping
Not sure why you hire people who hate there job and act this way .
They were nearing their close but staff was super friendly. They had lots of orders and my sandwich was dry. I hate a dry sandwich weakest Mike’s way ever. Thankfully I grabbed some mayo packets to sauce it up. If I return to this area I can’t truly say I’d return to this location and I asked the guy making my sandwich if he’d added oil & vinegar but it doesn’t look like. Even the paper it’s rolled up in doesn’t show evidence of oil. I’m disappointed.
Atmosphere: 3
Food: 3
Service: 5
DO NOT USE THE UBER APP TO ORDER FROM THIS STORE! their system is set up to not honor the supposed "buy one get one free" promotion they offer and they will not honor it even after being shown receipts, everything else.
Manager Akili is supremely incompetent and should not be running a store- don't waste your time coming here.
Service: 1
Restaurantji Recommends
Going worts those guys got nasty actitud with the costumer,the rap music to loud
They very rude may be that music affects their brains ? ? ? ? ?
Ordered a cold club supreme and received some hot slop! Not even sure which meat was used. Opened up the wrapper and the bread was soggy and covered in mayo. Basically inedible
Atmosphere: 2
Food: 1
Service: 1
Calista and her team are amazing very swift and thorough customer service!! Definitely will continue to be a loyal customer at this location
Plus they have hot Cheetos!!! ??
Atmosphere: 5
Food: 5
Service: 5
Can't even place the right chips in a bag...hard to find employees who can read a food order these days 😅
Super DISAPPOINTED with the service. Order tuna in regular size as well as turkey sandwich. My Tuna sandwich was ALOT SHORTER than the turkey sandwich. They refused to redo the tuna sandwich with the correct length. They denied the difference in the length. I had to fight with them for refund since they refused to refund at the beginning.
Terrible service. Terrible worker. Will never go back there.
Atmosphere: 1
Food: 3
Service: 1
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