the drink was entirely ice. it is $6 + for a drip of milk and espresso? in 3 sips i was done. it feels like such a waste of money.
D T
Very friendly and prompt service. Atmosphere is fine! Food is always heated well. I’d say my primary complaint is that the water always taste like coffee tinted or something. Notable both when drinking the plain water and when ordering teas/non coffee drinks. They need to use a dedicated faucet or something.
Sona Midourian
Terrible service and it takes 30 min at the drive thru even if you are the 5-6 person in line. They have been like this for years and I literally regretted pulling in and getting stuck in the line.
Lisa Lake
Went through drive through.
The Hawk
Customer Service good. My coffee was made good and fast have zero complaints.
Valerie Cerezo
Went to pick up an order it wasn't ready waited over 10 minutes and no one was bothering making the drink even though when I got there they said they just had to pack it up.
Perry Cox
Very slow service on multiple occasions. Hard to blame the staff because they're overworked and understaffed, but corporate should subsidize labor for their stores if they want customers to return. Also, I didn't receive part of my order at the drive thru window.
Walter Cox
Friendly experience. Good staff!
Christopher Montgomery
Why is it every Starbucks employee feels like you owe them a favor for coming in and buying. Why is it every Starbucks is full of extreme agenda-driven people and overpriced coffee?
Candace Keith
This lady skipped my order and continued to complete 5 other people’s order before mine. She was very inconsiderate and told me she skipped my order because it was faster to make the others. I do not appreciate the customer service at this location. Please do better!!
No plugs here, the drinks are higher priced, and although it says that they’re open until 11 the inside closes at 8. Not very nice employees either.
Chandra
No matter when I come busy or slow, I always order through the drive thru and my order will always be wrong or so poorly made it reminds me why I don’t come here. Go to the one on lankershim, better service and better drinks.
Atmosphere: 1
Food: 1
Service: 2
Tracy Jardine
My partner and I swing through here in the morning a lot, whether together or separately. I really have to say that the people that work here give the best service out of many other Starbucks we have been to hands down (and we've been to too many!) 98% of the times the drinks are made perfectly.
Service: 5
jeremy burns
The drinks are fine, the usual Starbucks flavor. Nothing wrong there. But the employees here are not very nice nor friendly. They quietly do their job, never call out drinks or talk to the customer. The smaller Starbucks on Lankershim, or the one on Ventura and Vantage, or the one at Vineland and Ventura are far better. And sometimes the drinks here take so long. I ordered a latte one day, when in my car in front of my house. It said it would be ready in 4-7 minutes. I drove the 6 minutes there, parked, walked inside and waited another 7 or 8 minutes for my drink. It took 15 minutes. And the store wasn't that busy.
the drink was entirely ice. it is $6 + for a drip of milk and espresso? in 3 sips i was done. it feels like such a waste of money.
Very friendly and prompt service. Atmosphere is fine! Food is always heated well. I’d say my primary complaint is that the water always taste like coffee tinted or something. Notable both when drinking the plain water and when ordering teas/non coffee drinks. They need to use a dedicated faucet or something.
Terrible service and it takes 30 min at the drive thru even if you are the 5-6 person in line. They have been like this for years and I literally regretted pulling in and getting stuck in the line.
Went through drive through.
Customer Service good. My coffee was made good and fast have zero complaints.
Went to pick up an order it wasn't ready waited over 10 minutes and no one was bothering making the drink even though when I got there they said they just had to pack it up.
Very slow service on multiple occasions. Hard to blame the staff because they're overworked and understaffed, but corporate should subsidize labor for their stores if they want customers to return. Also, I didn't receive part of my order at the drive thru window.
Friendly experience. Good staff!
Why is it every Starbucks employee feels like you owe them a favor for coming in and buying. Why is it every Starbucks is full of extreme agenda-driven people and overpriced coffee?
This lady skipped my order and continued to complete 5 other people’s order before
mine. She was very inconsiderate and told me she skipped my order because it was faster to make the others. I do not appreciate the customer service at this location. Please do better!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No plugs here, the drinks are higher priced, and although it says that they’re open until 11 the inside closes at 8. Not very nice employees either.
No matter when I come busy or slow, I always order through the drive thru and my order will always be wrong or so poorly made it reminds me why I don’t come here. Go to the one on lankershim, better service and better drinks.
Atmosphere: 1
Food: 1
Service: 2
My partner and I swing through here in the morning a lot, whether together or separately. I really have to say that the people that work here give the best service out of many other Starbucks we have been to hands down (and we've been to too many!) 98% of the times the drinks are made perfectly.
Service: 5
The drinks are fine, the usual Starbucks flavor. Nothing wrong there. But the employees here are not very nice nor friendly. They quietly do their job, never call out drinks or talk to the customer. The smaller Starbucks on Lankershim, or the one on Ventura and Vantage, or the one at Vineland and Ventura are far better. And sometimes the drinks here take so long. I ordered a latte one day, when in my car in front of my house. It said it would be ready in 4-7 minutes. I drove the 6 minutes there, parked, walked inside and waited another 7 or 8 minutes for my drink. It took 15 minutes. And the store wasn't that busy.
Food: 4
Service: 2
Very good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
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