I've ordered drinks from here before and I never had an issue. The cashiers are super cool and funny. My breakfast sandwich was literally done after I paid. I never had the pink drink before, so I decided to try it out since everyone kept talking about it. In fact, it was so good that I even ate the strawberries and ice šš real big back activities if you'd ask me. Overall I'm satisfied with my order.
Food: 5
Service: 5
Nathan
Wrong order and wrong name. Refused to make the correct order and tried to get me to take someone elses messed up drink.
Atmosphere: 3
Food: 1
Service: 1
TV Head
This is a Starbucks. Iām not really sure what else you would expect. The people here are really nice. Iām not really one for Starbucks food but I like the way the make hot green machas
Atmosphere: 4
Food: 4
Service: 4
valerie bramlett
iām very very disappointed in this establishment once i received my drink i opened the container and noticed that my grande drink was half full in the cup they also charged me for $1 extra for no strawberries and $2 extra for no ice! now i know plenty of people will say āthatās not a lot just pay the money!ā BUT NO. with inflation these days and the tariffs i am NOT paying extra for no strawberries and no ice!!
Atmosphere: 1
Food: 1
Service: 1
Mohamed Farouk
Horrible, rude attitude and service.
Adam Ray
Amanda was so unpleasant. Cheer up girl. Itās not that serious.
Kayla
Donāt come here and donāt tip. As a Starbucks barista this place sucked!! Went in for 3 simple drinks Venti Pink Drink, Tall ice Carmel Macchiato, Grande Mango Dragonfruit Lemonade. Took them 40 minutes to make. understand if they were busy but they werenāt. Made some drinks wrong, they did a Dragon Drink instead of a Mango Dragonfruit Lemonade. Wanted light ice on my Pink Drink paid an extra $2.00 for it just not even get it. The Starbucks was just super dirty the drains were black, the counters full of liquid and trash. She put the shaker lid on the dirty counter while making the drink SUPER NASTY!!! Waste of my time. One of the workers were being so disrespectful to everyone and was just standing around not making our drinks and playing rock paper scissors with co workers.
Alma De Luis
it's stuffy in there. Where'd the doorstop on the front doors go? That used to help
Javier Tan
Messy and crowded place but they still manage to keep the queue going despite all that!
Joƫl Michel
really bad serviceā¦the girl who worked there was not lidtening at all and gave us the wrong itemsā¦we ordered just one tall caramale machhiato and a iced tall late
Bad service and the drinks are expensive to deliver and they are just water, even though you are ordering lemonade.
Service: 1
delphine everaert
Very rude staff, the person at the cash register was very rude and sometimes just stared at me without saying anything. I didn't get a straw with my refresher so I asked politely and the straw was simply thrown over the counter! There was no one walking around in a good mood.
Atmosphere: 1
Food: 3
Service: 1
kaytwentyfive
insanely long wait for no reason to order. couldnāt even redeem my birthday drink. ended up leaving instead of ordering. line was even longer to wait for a drink
Atmosphere: 1
Service: 1
LM
I would not recommend visiting this Starbucks located in lower Universal Studios, situated between the Mummy ride and Transformers. Firstly, the cashier line does not take orders as requested.
My companions and I ordered coffee and the pastries, but it took us nearly 40 minutes to receive them. The baristas and other staff in the coffee section were aware of our prolonged wait, as we were waiting right in front of them. However, they seemed indifferent to our presence and did not address the issue.
Finally, after 30 minutes, someone named Nykki noticed us and offered assistance. It was only then that we were able to leave and enjoy our ride. I strongly advise against visiting this Starbucks due to their abysmal service. It is not just us who experienced missing or delayed food.
While we were waiting, numerous other customers encountered problems with their orders, highlighting internal issues within the management. If you want to have a happy holiday experience at Universal Studios, I strongly suggest avoiding this particular Starbucks location.
I've ordered drinks from here before and I never had an issue. The cashiers are super cool and funny. My breakfast sandwich was literally done after I paid. I never had the pink drink before, so I decided to try it out since everyone kept talking about it. In fact, it was so good that I even ate the strawberries and ice šš real big back activities if you'd ask me. Overall I'm satisfied with my order.
Food: 5
Service: 5
Wrong order and wrong name. Refused to make the correct order and tried to get me to take someone elses messed up drink.
Atmosphere: 3
Food: 1
Service: 1
This is a Starbucks. Iām not really sure what else you would expect. The people here are really nice. Iām not really one for Starbucks food but I like the way the make hot green machas
Atmosphere: 4
Food: 4
Service: 4
iām very very disappointed in this establishment once i received my drink i opened the container and noticed that my grande drink was half full in the cup they also charged me for $1 extra for no strawberries and $2 extra for no ice! now i know plenty of people will say āthatās not a lot just pay the money!ā BUT NO. with inflation these days and the tariffs i am NOT paying extra for no strawberries and no ice!!
Atmosphere: 1
Food: 1
Service: 1
Horrible, rude attitude and service.
Amanda was so unpleasant. Cheer up girl. Itās not that serious.
Donāt come here and donāt tip. As a Starbucks barista this place sucked!! Went in for 3 simple drinks Venti Pink Drink, Tall ice Carmel Macchiato, Grande Mango Dragonfruit Lemonade. Took them 40 minutes to make. understand if they were busy but they werenāt. Made some drinks wrong, they did a Dragon Drink instead of a Mango Dragonfruit Lemonade. Wanted light ice on my Pink Drink paid an extra $2.00 for it just not even get it. The Starbucks was just super dirty the drains were black, the counters full of liquid and trash. She put the shaker lid on the dirty counter while making the drink SUPER NASTY!!! Waste of my time. One of the workers were being so disrespectful to everyone and was just standing around not making our drinks and playing rock paper scissors with co workers.
it's stuffy in there. Where'd the doorstop on the front doors go? That used to help
Messy and crowded place but they still manage to keep the queue going despite all that!
really bad serviceā¦the girl who worked there was not lidtening at all and gave us the wrong itemsā¦we ordered just one tall caramale machhiato and a iced tall late
Restaurantji Recommends
Bad service and the drinks are expensive to deliver and they are just water, even though you are ordering lemonade.
Service: 1
Very rude staff, the person at the cash register was very rude and sometimes just stared at me without saying anything. I didn't get a straw with my refresher so I asked politely and the straw was simply thrown over the counter! There was no one walking around in a good mood.
Atmosphere: 1
Food: 3
Service: 1
insanely long wait for no reason to order. couldnāt even redeem my birthday drink. ended up leaving instead of ordering. line was even longer to wait for a drink
Atmosphere: 1
Service: 1
I would not recommend visiting this Starbucks located in lower Universal Studios, situated between the Mummy ride and Transformers. Firstly, the cashier line does not take orders as requested.
My companions and I ordered coffee and the pastries, but it took us nearly 40 minutes to receive them. The baristas and other staff in the coffee section were aware of our prolonged wait, as we were waiting right in front of them. However, they seemed indifferent to our presence and did not address the issue.
Finally, after 30 minutes, someone named Nykki noticed us and offered assistance. It was only then that we were able to leave and enjoy our ride. I strongly advise against visiting this Starbucks due to their abysmal service. It is not just us who experienced missing or delayed food.
While we were waiting, numerous other customers encountered problems with their orders, highlighting internal issues within the management. If you want to have a happy holiday experience at Universal Studios, I strongly suggest avoiding this particular Starbucks location.
Atmosphere: 4
Food: 4
Service: 1
Good quality cafe and service was great
Atmosphere: 5
Food: 5
Service: 5
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