I understand why you make it only window/pickup orders after a certain time but atleast add an option for the people with ebt/food stamps so we can order online as well like damn I drove out here cuz it says accepts ebt just to be told I have to order online and they don’t even have the option to pay with ebt online but grocery stores do ? I get it not all Subways accept ebt but by location you should be able to add the option
Atmosphere: 1
Service: 1
Shane Nagy
Daniel M and Elias went above and beyond. Will be recommending and coming back to this location because of them.
Atmosphere: 1
Food: 1
Service: 1
JC Bustamante
We bought a sandwich here on 11/15, and the quality was very disappointing. The food tasted almost spoiled, and the bread was hard. The server was rude and acted like she was in a rush, even though we were the only customers at the time and she had been chatting with a coworker when we arrived. I usually enjoy Subway, but this location does not meet the standard at all.
Atmosphere: 1
Food: 1
Service: 1
Billy Ridder
This location is only open 24 hours ONLINE. I'm not sure about the interior hours or the walk-up window because the staff and I had a language barrier. My girlfriend attempted to interpret, and the staff was kind and friendly, but they were also once bitten twice shy due to other people attempting assault on them.
Jeff Reyes
Daniel has the best customer service
Atmosphere: 5
Food: 5
Service: 5
Jordanna Francis
10/10 recommend this location! Hazel helped with my order, and was extremely thorough, repeated my order, made sure everything I needed was included. The customer service here is top tier, both Hazel and Jasmine handled the rush with patience and communicated well with each other and the customers coming down the line. I will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
Yesica Rios
the team at this location were so nice and friendly! Hazel and Jasmine were doing amazing at handling the rush and providing excellent customer service to all.
Atmosphere: 5
Food: 5
Service: 5
Michael Powell
This is a very good location for a Subway sandwich 🥪 shop. That part of North Hollywood is happening, still growing, it’s a very walkable neighborhood and it’s near a main grocery store.
Service is always speedy at this Subway location and the staff always make us laugh. They’re super friendly and can easily get us in and out. We had to pleasure of having our meals made by Hazel and she made sure our orders were made exactly to how we wanted it. Great team!
Atmosphere: 5
Food: 5
Service: 5
Peter Artinyan
The reason I am giving one star to this location because yesterday at 7.40 PM, May 27 there was a employee name Michelle I ask for banana pepper and she gave it to me to my hands in a very rude way very unprofessional and she told me have a nice night in a very unprofessional way And very rude. I have autism. I am a person with disability. I don’t think this is right. I am very, very upset
Service: 1
Dylan Esposito
DONT WASTE YOUR TIME OR MONEY -
EVERY SINGLE TIME without fail this location messes something up with my Uber Eats order. I once had to get 3 refunds in a night even after I called them to make sure they made my sandwich right. They sounded high as kites and delivered a sandwich that wasn’t even the sandwich on the order. They give you no lettuce I have to call to get them to put a normal amount. If it’s not the sandwich, they give me the wrong cookies or the wrong chips. I’ve called to try and speak to the manager but am told to call back and no one picks up the phone. And I order thru Uber eats meaning this isn’t cheap for me as compared to walking in. All I ask is for my food to me right and it NEVER is. Do you know how much of a let down it is to have a long stressful day, you order your sandwich to meet you at home just for it to be wrong!? It’s a shame. From a manager to a manager, you have some operational issues to sort out. Especially if some of these other reviews about them are accurate.
I asked for double Toast. Wasn't toasted at all.
Atmosphere: 5
Food: 3
Service: 4
I understand why you make it only window/pickup orders after a certain time but atleast add an option for the people with ebt/food stamps so we can order online as well like damn I drove out here cuz it says accepts ebt just to be told I have to order online and they don’t even have the option to pay with ebt online but grocery stores do ? I get it not all Subways accept ebt but by location you should be able to add the option
Atmosphere: 1
Service: 1
Daniel M and Elias went above and beyond. Will be recommending and coming back to this location because of them.
Atmosphere: 1
Food: 1
Service: 1
We bought a sandwich here on 11/15, and the quality was very disappointing. The food tasted almost spoiled, and the bread was hard. The server was rude and acted like she was in a rush, even though we were the only customers at the time and she had been chatting with a coworker when we arrived. I usually enjoy Subway, but this location does not meet the standard at all.
Atmosphere: 1
Food: 1
Service: 1
This location is only open 24 hours ONLINE. I'm not sure about the interior hours or the walk-up window because the staff and I had a language barrier. My girlfriend attempted to interpret, and the staff was kind and friendly, but they were also once bitten twice shy due to other people attempting assault on them.
Daniel has the best customer service
Atmosphere: 5
Food: 5
Service: 5
10/10 recommend this location! Hazel helped with my order, and was extremely thorough, repeated my order, made sure everything I needed was included. The customer service here is top tier, both Hazel and Jasmine handled the rush with patience and communicated well with each other and the customers coming down the line. I will be coming back :)
Atmosphere: 5
Food: 5
Service: 5
the team at this location were so nice and friendly! Hazel and Jasmine were doing amazing at handling the rush and providing excellent customer service to all.
Atmosphere: 5
Food: 5
Service: 5
This is a very good location for a Subway sandwich 🥪 shop. That part of North Hollywood is happening, still growing, it’s a very walkable neighborhood and it’s near a main grocery store.
Atmosphere: 5
Food: 5
Service: 5
Hazel is awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Service is always speedy at this Subway location and the staff always make us laugh. They’re super friendly and can easily get us in and out. We had to pleasure of having our meals made by Hazel and she made sure our orders were made exactly to how we wanted it. Great team!
Atmosphere: 5
Food: 5
Service: 5
The reason I am giving one star to this location because yesterday at 7.40 PM, May 27 there was a employee name Michelle I ask for banana pepper and she gave it to me to my hands in a very rude way very unprofessional and she told me have a nice night in a very unprofessional way And very rude. I have autism. I am a person with disability. I don’t think this is right. I am very, very upset
Service: 1
DONT WASTE YOUR TIME OR MONEY -
EVERY SINGLE TIME without fail this location messes something up with my Uber Eats order. I once had to get 3 refunds in a night even after I called them to make sure they made my sandwich right. They sounded high as kites and delivered a sandwich that wasn’t even the sandwich on the order. They give you no lettuce I have to call to get them to put a normal amount. If it’s not the sandwich, they give me the wrong cookies or the wrong chips. I’ve called to try and speak to the manager but am told to call back and no one picks up the phone. And I order thru Uber eats meaning this isn’t cheap for me as compared to walking in. All I ask is for my food to me right and it NEVER is. Do you know how much of a let down it is to have a long stressful day, you order your sandwich to meet you at home just for it to be wrong!? It’s a shame. From a manager to a manager, you have some operational issues to sort out. Especially if some of these other reviews about them are accurate.
Stale bread served every time.
Atmosphere: 1
Food: 1
Service: 1
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