Subway
13009 Victory Blvd, Valley Glen
(818) 747-2454
Recent Reviews
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The opening hours on the door says they close at 10 pm but they were not letting people in at 9:15 pm. Not going there anymore
Atmosphere: 1
Food: 1
Service: 1
It says open 9:22 right now wed night
But the doors are closed employee says they are closed, then update ur google open hours?????????
Bullshit
Atmosphere: 1
Food: 1
Service: 1
Good honour
Atmosphere: 5
Food: 5
Service: 5
This Subway keeps disappointing me, we were there 2hrs before closing bread was finished only couple piece old ones tortilla was finished also, She said she has flat bread no choice we accepted it, you can't see the meat section its behind a bar and you just have to guess what you want to put in your sandwich. We wanted to get fountain drink and machine was broken and she said we need to pick the drink from fridge. And lastly they don't accept online coupons. Subway in such a good location with bad management for years now.
Atmosphere: 3
Food: 2
Service: 1
The tomatoes had freezer burn the cucumbers had freezer burn and my tiny sandwich was 10$ definitely not worth it never coming to a subway ever again
Won't accept coupons that got sent in the mail locally. No signage!! Ridiculous.
Service: 1
Tried getting food 15 before closing time. The sign and website said closing time was at 9.p.m. on Sundays. Lady inside had the door closed and locked. I knocked and pointed at the time. The lady shrugged her shoulders like she didn't care.
Service: 1
The store staff treated us very badly. Serves in a bad way. They don't want to accept the coupons and when we ask why, they just answer wrong. The truth is that it is a terrible service. Very expensive for a simple sandwich
Atmosphere: 1
Food: 3
Service: 1
Another judge dredd syndrome "I am the law" having business owner. The employee told me that by the owners order, they don't accept corporate coupons. I don't understand how and why that is possible, but one thing I know is that profit is profit. Little more - little less, but always is the way to keep the customers coming back to you and not shopping around. There is a saying: It's better loose part of the whole than the WHOLE.
P.S. place the napkins at the customers reach.
Atmosphere: 1
Food: 5
Service: 1
To send coupons if they do not accept them, the policy must be unified in all stores. It is very frustrating and the customer service is terrible, very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Cookies, Coca-Cola Classic
Restaurantji Recommends
The service from the lady here is amazing she is so nice and didn’t make me feel like a bother even though I showed up 20 minutes before closing.
Atmosphere: 5
Food: 5
Service: 5
Doesn’t accept
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, this establishment doesn't accept coupons that I received at home blocks away. Red flag, why be so cheap ? I reluctantly ordered the Philly Cheese Steak Sandwiches. Uh oh, not much in the small thing, lol. Bread was ok, dry on the outside, small portions. The taste is good, not horrible or great. For a total of $ 8.53, it's not a fair deal. $ 3.50 is fair. Don't waste your money on this one. Stick with cold sandwiches.
Atmosphere: 5
Food: 2
Service: 4
Had to wait 45 min for the cashier to release my food. That is the last thing I wanted to do after I had worked very long day. The cashier asked me to swipe my card after the order was complete which I did and I included a 15% tip for her. The card got approved and it went through and I really don't know why she asked me to do it again. So I did and then it was declined. I have fraud protection on my bank. I showed her the transaction on my online banking of how the transaction went through the first time,
she insisted that it didn't go through because she didn't get a receipt on her side. I called my bank and had them on the phone and they were saying that it had gone through. She did not relent and would not release my food I asked her please call a manager because I could not just walk away without my food after the bank had the fee pending. The manager finally showed up and just handed me my food. Very poor customer service I actually regret giving her a tip. We'll never visit this Subway again
Atmosphere: 1
Food: 2
Service: 1
Had to wait 45 min for the cashier to release my food. That is the last thing I wanted to do after I had worked very long day. The cashier asked me to swipe my card after the order was complete which I did and I included a 15% tip for her. The card got approved and it went through and I really don't know why she asked me to do it again. So I did and then it was declined. I have fraud protection on my bank. I showed her the transaction on my online banking of how the transaction went through the first time,she insisted that it didn't go through because she didn't get a receipt on her side. I called my bank and had them on the phone and they were saying that it had gone through. She did not relent and would not release my food I asked her please call a manager because I could not just walk away without my food after the bank had the fee pending. The manager finally showed up and just handed me my food. Very poor customer service I actually regret giving her a tip. We'll never visit this Subway again
Atmosphere: 1
Food: 2
Service: 1
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