The service from the lady here is amazing she is so nice and didn’t make me feel like a bother even though I showed up 20 minutes before closing.
Atmosphere: 5
Food: 5
Service: 5
chris Redfield
Doesn’t accept
Atmosphere: 1
Food: 1
Service: 1
DJ BILLY 19
Unfortunately, this establishment doesn't accept coupons that I received at home blocks away. Red flag, why be so cheap ? I reluctantly ordered the Philly Cheese Steak Sandwiches. Uh oh, not much in the small thing, lol. Bread was ok, dry on the outside, small portions. The taste is good, not horrible or great. For a total of $ 8.53, it's not a fair deal. $ 3.50 is fair. Don't waste your money on this one. Stick with cold sandwiches.
Atmosphere: 5
Food: 2
Service: 4
Helen Gonzalez
Had to wait 45 min for the cashier to release my food. That is the last thing I wanted to do after I had worked very long day. The cashier asked me to swipe my card after the order was complete which I did and I included a 15% tip for her. The card got approved and it went through and I really don't know why she asked me to do it again. So I did and then it was declined. I have fraud protection on my bank. I showed her the transaction on my online banking of how the transaction went through the first time,she insisted that it didn't go through because she didn't get a receipt on her side. I called my bank and had them on the phone and they were saying that it had gone through. She did not relent and would not release my food I asked her please call a manager because I could not just walk away without my food after the bank had the fee pending. The manager finally showed up and just handed me my food. Very poor customer service I actually regret giving her a tip. We'll never visit this Subway again
Atmosphere: 1
Food: 2
Service: 1
Jerry G
Both employees that helped me were very kind.Ordered the broccoli soup for first time and it was really good.ty subway and those nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Ana Bautista
I’m really disappointed for the way the costumer service was at the store at 13009 Victory Blvd, North Hollywood, CA 91606 I was just there 10 mins ago. Around 4:30 pm 11/01/2023 I went there and there was 2 woman working there. When it was my turn to place my order I told them I had a coupon. And the woman (elderly lady) cut me off straight away and told me that they were not accepting coupons with a horrible attitude. Telling me that the owner didn’t want to take them and completely ignored me. She kept doing her stuff. I told her that there was a lot of inconsistency why Subway would send coupons and when you get there they wouldn’t take them. But again she had the worst attitude and I felt ignored. And they way she told me it was in a defensive way form the very beginning. She made the owner of the store looked terrible and the company too. I just left I didn’t want to get anything after that
VictoriayBella B.
I'm really disappointed for the way the costumer service was at the store at 13009 Victory Blvd, North Hollywood, CA 91606 I was just there 10 mins ago. Around 4:30 pm 11/01/2023 I went there and there was 2 woman working there. When it was my turn to place my order I told them I had a coupon. And the woman (elderly lady) cut me off straight away and told me that they were not accepting coupons with a horrible attitude. Telling me that the owner didn't want to take them and completely ignored me. She kept doing her stuff. I told her that there was a lot of inconsistency why Subway would send coupons and when you get there they wouldn't take them. But again she had the worst attitude and I felt ignored. And they way she told me it was in a defensive way form the very beginning. She made the owner of the store looked terrible and the company too. I just left I didn't want to get anything after that
Sophia A.
The people who work there are very mean. I wanted a refill on my soda and the lady who works there locked it so I wouldn't get any and did not want to unlock it. And then my bf orders a sandwich and he forgot to say he wanted a meat and the workers were giving him attitude.
SevanUP
This location doesn't accept the coupons you received in the mail. Then why do the coupons exist in the first place if you aren't going to honor them? You lost a customer for this
Atmosphere: 4
Food: 3
Service: 1
Denise E.
Every time I order I regret it. I placed an order at 8 to pickup up at 8:30. It said it's ready. I arrive and she hasn't even started it. Omg. Never again.
Although the sandwiches were acceptable - no subway takes coupons - they, to me, is a bait and switch. Very disappointed in the chain.Service was good Parking was goodGood facilities.
Vincent Bern
There were 2 things that warrant a one star at this location. 1, they don't accept any coupons which is not good, but whatever, I don't mind too much. My main issue is with the amount of toppings that they put onto my sandwich. There was a total of 4 slices of banana pepper and barely any spinach, it was pretty much an empty sandwich. And she put a single line of sauce... who does that? Normally they put double. Honestly, unless you're on a diet or don't want to get the value for your money at a subway, don't go to this location.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sweet Onion Chicken Teriyaki
Ruby D.
The absolute best subway service I have ever seen. Eloy was kind enough to take care of our very picky orders and helps us with any questions we had. He was very attentive and had a very calming personality. Thank you so much for Eloy.
Julio Tobar
Rich food, fast service and very good service
Vanessa Reinoso
I live across the street i got mailed coupons But the owner is not accepting them .
The service from the lady here is amazing she is so nice and didn’t make me feel like a bother even though I showed up 20 minutes before closing.
Atmosphere: 5
Food: 5
Service: 5
Doesn’t accept
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, this establishment doesn't accept coupons that I received at home blocks away. Red flag, why be so cheap ? I reluctantly ordered the Philly Cheese Steak Sandwiches. Uh oh, not much in the small thing, lol. Bread was ok, dry on the outside, small portions. The taste is good, not horrible or great. For a total of $ 8.53, it's not a fair deal. $ 3.50 is fair. Don't waste your money on this one. Stick with cold sandwiches.
Atmosphere: 5
Food: 2
Service: 4
Had to wait 45 min for the cashier to release my food. That is the last thing I wanted to do after I had worked very long day. The cashier asked me to swipe my card after the order was complete which I did and I included a 15% tip for her. The card got approved and it went through and I really don't know why she asked me to do it again. So I did and then it was declined. I have fraud protection on my bank. I showed her the transaction on my online banking of how the transaction went through the first time,she insisted that it didn't go through because she didn't get a receipt on her side. I called my bank and had them on the phone and they were saying that it had gone through. She did not relent and would not release my food I asked her please call a manager because I could not just walk away without my food after the bank had the fee pending. The manager finally showed up and just handed me my food. Very poor customer service I actually regret giving her a tip. We'll never visit this Subway again
Atmosphere: 1
Food: 2
Service: 1
Both employees that helped me were very kind.Ordered the broccoli soup for first time and it was really good.ty subway and those nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I’m really disappointed for the way the costumer service was at the store at 13009 Victory Blvd, North Hollywood, CA 91606 I was just there 10 mins ago. Around 4:30 pm 11/01/2023 I went there and there was 2 woman working there. When it was my turn to place my order I told them I had a coupon. And the woman (elderly lady) cut me off straight away and told me that they were not accepting coupons with a horrible attitude. Telling me that the owner didn’t want to take them and completely ignored me. She kept doing her stuff. I told her that there was a lot of inconsistency why Subway would send coupons and when you get there they wouldn’t take them. But again she had the worst attitude and I felt ignored. And they way she told me it was in a defensive way form the very beginning. She made the owner of the store looked terrible and the company too. I just left I didn’t want to get anything after that
I'm really disappointed for the way the costumer service was at the store at 13009 Victory Blvd, North Hollywood, CA 91606 I was just there 10 mins ago. Around 4:30 pm 11/01/2023 I went there and there was 2 woman working there. When it was my turn to place my order I told them I had a coupon. And the woman (elderly lady) cut me off straight away and told me that they were not accepting coupons with a horrible attitude. Telling me that the owner didn't want to take them and completely ignored me. She kept doing her stuff. I told her that there was a lot of inconsistency why Subway would send coupons and when you get there they wouldn't take them. But again she had the worst attitude and I felt ignored. And they way she told me it was in a defensive way form the very beginning. She made the owner of the store looked terrible and the company too. I just left I didn't want to get anything after that
The people who work there are very mean. I wanted a refill on my soda and the lady who works there locked it so I wouldn't get any and did not want to unlock it. And then my bf orders a sandwich and he forgot to say he wanted a meat and the workers were giving him attitude.
This location doesn't accept the coupons you received in the mail. Then why do the coupons exist in the first place if you aren't going to honor them? You lost a customer for this
Atmosphere: 4
Food: 3
Service: 1
Every time I order I regret it. I placed an order at 8 to pickup up at 8:30. It said it's ready. I arrive and she hasn't even started it. Omg. Never again.
Restaurantji Recommends
Although the sandwiches were acceptable - no subway takes coupons - they, to me, is a bait and switch. Very disappointed in the chain.Service was good Parking was goodGood facilities.
There were 2 things that warrant a one star at this location. 1, they don't accept any coupons which is not good, but whatever, I don't mind too much. My main issue is with the amount of toppings that they put onto my sandwich. There was a total of 4 slices of banana pepper and barely any spinach, it was pretty much an empty sandwich. And she put a single line of sauce... who does that? Normally they put double. Honestly, unless you're on a diet or don't want to get the value for your money at a subway, don't go to this location.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sweet Onion Chicken Teriyaki
The absolute best subway service I have ever seen. Eloy was kind enough to take care of our very picky orders and helps us with any questions we had. He was very attentive and had a very calming personality. Thank you so much for Eloy.
Rich food, fast service and very good service
I live across the street i got mailed coupons But the owner is not accepting them .