The best Starbucks I've been in this year, fast and kind service. Re-asked 2 times if the order is right, a million out of 10.
Atmosphere: 5
Food: 5
Service: 5
Cole Bingham
These guys absolutely crush. Really helped me out when I needed to charge up for Yosemite. Thanks for the snacks btw!
Atmosphere: 5
Food: 5
Service: 5
Kevin Evans
Gets to busy which makes for extended wait times of up to 25 to 30 minutes when ordering inside. Sometimes longer.
Atmosphere: 5
Food: 4
Service: 4
Michelle Mossman
Coffee! Need I say more
Atmosphere: 5
Food: 3
Service: 5
Lanc Mac
Home town friendly. Great staff was my original review. Since then the staff has changed 3 times and service is no better than McDonalds. They have successfully killed the vibe as warm and pleasant. Now wait forever to order and they can’t make 20% of the menu and all they have to say is Sorry about that.
Atmosphere: 2
Service: 1
Recommended dishes: Sandwich
jack arnest
Always important to get some good coffee and a breakfast sandwich at 5 am before you go exploring.
Atmosphere: 5
Food: 4
Service: 5
Owen Pope
Sold me a bagel w/cream cheese when were out of cream cheese.
Atmosphere: 3
Food: 1
Service: 3
K Rad
Good for basic coffee remember your in the mountains. Parking can be a bit bad sometimes with the drive through line that goes to the end of the lot.
Atmosphere: 4
Food: 4
Service: 4
Relinda Matt
This was an unfortunate circumstance. We tried to order our typical drinks. One being a water with strawberry inclusions. Mind you this is for a child who is sensitive to routine, and the experiences.
We were told policy changed where inclusions could not be added to water but could be added to other drinks.
So I will state that we called corporate to confirm a change and they stated this was inaccurate and inclusions or modifications can be made to a water, we would just be charges for the inclusions. Which is what happens normally and another Starbucks accommodated.
So I asked if an exception could be made and we will notate the new policy. We were denied. Ask for a floor/ shift or manager to assist and have the exception made. We were greeted by the shift lead who confirmed and held strong to not accommodate the request.
So I continued and said if you can ad inclusions to any drink why not ad them to mine and put them in a cup on the side. This was a NO. Second I asked if they could charge us for a milk fill the cup with water and ad the inclusions. Again a NO. I said I hear that you can but won't. So it's not that you can't it's that you won't. Which is poor customer service.
We cancelled our order and left. After such called corporate to have confirmed this policy did not exist.
If it's because the cashier's don't know how to charge inclusions to the water maybe training is needed. I've seen this done on orders we have made generally charging us 50cents.
Second why not make the accomodations after pleading our case that we made a promise to our 3 year old sensitive child that drives on routine? To have the shift lead make a one time exception.
This experience made the store look bad especially after confirming no policy existed with corporate.
If I had got my drink and not my son's with his sensitivities this can make our whole day be focused on a reset as our son is routine sensitive. He would see my drink and not understand why he was unable to have his drink. Water with strawberry inclusions.
I am confused on when given multiple ways to accommodate us this could not of occured?
Service: 1
Ariana Leaman
Customer service is not an issue, it the product itself. I usually only write positive reviews but i’ve gone here maybe 5/6 times the last 4 months and every single time my coffee is terrible. Never the same reason, sometimes it’s super watered down, others it’s a bad pull, one time I got all milk. I order the same drink literally every single time and this location has never given me a coffee I can actually drink. Terrible training.
Gave 3 stars for the location, drive thru is a terrible idea for such a small lot! Gets very packed, but, staff are quick and quality does not go down even when busy.
Atmosphere: 4
Food: 4
Service: 5
Clara Martinez
burnt oversweet and overpriced coffee :( also a terrible company that underpays workers….never go here
Atmosphere: 1
Food: 1
Service: 1
leanna cregg
drinks were made perfectly + the staff was wonderful! so sweet + welcoming.
Atmosphere: 5
Food: 5
Service: 5
Tammy Starr Brown
The one on 41 was closed that day but the one in Vons in Oakhurst was open. Had a waiting line with only 2 people working. The drink was right on.
The best Starbucks I've been in this year, fast and kind service. Re-asked 2 times if the order is right, a million out of 10.
Atmosphere: 5
Food: 5
Service: 5
These guys absolutely crush. Really helped me out when I needed to charge up for Yosemite. Thanks for the snacks btw!
Atmosphere: 5
Food: 5
Service: 5
Gets to busy which makes for extended wait times of up to 25 to 30 minutes when ordering inside. Sometimes longer.
Atmosphere: 5
Food: 4
Service: 4
Coffee! Need I say more
Atmosphere: 5
Food: 3
Service: 5
Home town friendly. Great staff was my original review. Since then the staff has changed 3 times and service is no better than McDonalds. They have successfully killed the vibe as warm and pleasant. Now wait forever to order and they can’t make 20% of the menu and all they have to say is Sorry about that.
Atmosphere: 2
Service: 1
Recommended dishes: Sandwich
Always important to get some good coffee and a breakfast sandwich at 5 am before you go exploring.
Atmosphere: 5
Food: 4
Service: 5
Sold me a bagel w/cream cheese when were out of cream cheese.
Atmosphere: 3
Food: 1
Service: 3
Good for basic coffee remember your in the mountains. Parking can be a bit bad sometimes with the drive through line that goes to the end of the lot.
Atmosphere: 4
Food: 4
Service: 4
This was an unfortunate circumstance. We tried to order our typical drinks. One being a water with strawberry inclusions. Mind you this is for a child who is sensitive to routine, and the experiences.
We were told policy changed where inclusions could not be added to water but could be added to other drinks.
So I will state that we called corporate to confirm a change and they stated this was inaccurate and inclusions or modifications can be made to a water, we would just be charges for the inclusions. Which is what happens normally and another Starbucks accommodated.
So I asked if an exception could be made and we will notate the new policy. We were denied. Ask for a floor/ shift or manager to assist and have the exception made. We were greeted by the shift lead who confirmed and held strong to not accommodate the request.
So I continued and said if you can ad inclusions to any drink why not ad them to mine and put them in a cup on the side. This was a NO. Second I asked if they could charge us for a milk fill the cup with water and ad the inclusions. Again a NO. I said I hear that you can but won't. So it's not that you can't it's that you won't. Which is poor customer service.
We cancelled our order and left. After such called corporate to have confirmed this policy did not exist.
If it's because the cashier's don't know how to charge inclusions to the water maybe training is needed. I've seen this done on orders we have made generally charging us 50cents.
Second why not make the accomodations after pleading our case that we made a promise to our 3 year old sensitive child that drives on routine? To have the shift lead make a one time exception.
This experience made the store look bad especially after confirming no policy existed with corporate.
If I had got my drink and not my son's with his sensitivities this can make our whole day be focused on a reset as our son is routine sensitive. He would see my drink and not understand why he was unable to have his drink. Water with strawberry inclusions.
I am confused on when given multiple ways to accommodate us this could not of occured?
Service: 1
Customer service is not an issue, it the product itself. I usually only write positive reviews but i’ve gone here maybe 5/6 times the last 4 months and every single time my coffee is terrible. Never the same reason, sometimes it’s super watered down, others it’s a bad pull, one time I got all milk. I order the same drink literally every single time and this location has never given me a coffee I can actually drink. Terrible training.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
Gave 3 stars for the location, drive thru is a terrible idea for such a small lot! Gets very packed, but, staff are quick and quality does not go down even when busy.
Atmosphere: 4
Food: 4
Service: 5
burnt oversweet and overpriced coffee :( also a terrible company that underpays workers….never go here
Atmosphere: 1
Food: 1
Service: 1
drinks were made perfectly + the staff was wonderful! so sweet + welcoming.
Atmosphere: 5
Food: 5
Service: 5
The one on 41 was closed that day but the one in Vons in Oakhurst was open. Had a waiting line with only 2 people working. The drink was right on.
Friendly service
Atmosphere: 5
Food: 5
Service: 5
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