The service is amazing, the food is normal taco bell. However they don't always get it right. The packing lot is horrible to get out of.
Daryl Ketcherside
Ordered food at kiosk. Sat patiently waiting for food. Food was ready after a reasonable amount of time. Realized we have not been given our drinks. Went up to the counter and stood there for a solid 3 minutes or so waiting while 2 of the 5 workers kept looking over at me and laughing. Finally a different worker came over and I informed them we didn’t get out 2 drink cups. They asked for my receipt. Showed it to them which they gave me the cups. Went back to the table and realized there was no spork in the bag as some of our food required a utensil to eat with. Reluctantly went back to the counter and this time just blurted out I needed a spork please. All the workers looked over at me then ignored my request. 4 minutes later still waiting and another gentleman walks in and states he was just in the drive through and received a completely different order then what he had ordered. They ignored that gentleman also. Now my taco shells are soggy. Mexican pizza is soggy. Still waiting for a utensil. Finally after blurting it out again someone walked over and placed a fork on the counter without saying a word. No sorry for the inconvenience. No nothing. Customer service here sucks and won’t be visiting this place again. I have lived in the area for a while and I will encourage everyone to not go to this location again. Orangevale location on Madison just before intersecting with Greenback.
Lisa W
The staff at this location are always friendly
Linda Fong
I always eat here and it’s always so good. The supreme taco’s sour cream is so creamy..!!!!
Evan Morrison
Gives the wrong food orders consistently
And Rew
This store has always been plagued by bad management and a constant employee turn over. Things seem to really improve for awhile but eventually goes back to average or below average service. Lately the orders have either been missing items or have had items made wrong, receipt's are not being given out, the attitude of a few employees could be more joyful and professional.
Atmosphere: 4
Food: 3
Service: 3
Jeffrey Banach
Always friendy thanks to all the employees
Atmosphere: 5
Food: 5
Service: 5
Brigette
I’m just happy they have the double decker back 2 for $6
Atmosphere: 2
Food: 5
Service: 5
Global Expat Reviews
Messed up my order and gave me a strawberry slushie instead of blast and on top of that gave me undercooked dough on my soft taco
Atmosphere: 3
Food: 5
Service: 1
Soviet Union
Nice people . The feed is good going down, but getting it out is something else
Absolutely the worst service! Our order is never right, always something missing. Definitely check your order before you leave.
Atmosphere: 3
Food: 3
Service: 1
Noel Chang
Crunch wrap very good
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Crunch Wrap
Panny Anne
Last time I'm eating here. Worst service, out or so many items, portions wat to small for price, and the quality of a school cafeteria. Plus they didn't even get the order correct and forgot some items
Atmosphere: 1
Food: 1
Service: 1
Rob Riley
Although I've always loved this Taco Bell, I wasn't happy with my most recent visit.
My burrito was prepared with the consideration and skill of a paperboy intoxicated. The "meat" and sour cream were at one end, while all the beans were at the other. During eating, the tortilla broke apart in my hands and created a small mess.
It was not all lost, though, because the staff is still quite cordial. However, they must strive to make each order flawless, not merely completed.
The service is amazing, the food is normal taco bell. However they don't always get it right. The packing lot is horrible to get out of.
Ordered food at kiosk. Sat patiently waiting for food. Food was ready after a reasonable amount of time. Realized we have not been given our drinks. Went up to the counter and stood there for a solid 3 minutes or so waiting while 2 of the 5 workers kept looking over at me and laughing. Finally a different worker came over and I informed them we didn’t get out 2 drink cups. They asked for my receipt. Showed it to them which they gave me the cups. Went back to the table and realized there was no spork in the bag as some of our food required a utensil to eat with. Reluctantly went back to the counter and this time just blurted out I needed a spork please. All the workers looked over at me then ignored my request. 4 minutes later still waiting and another gentleman walks in and states he was just in the drive through and received a completely different order then what he had ordered. They ignored that gentleman also. Now my taco shells are soggy. Mexican pizza is soggy. Still waiting for a utensil. Finally after blurting it out again someone walked over and placed a fork on the counter without saying a word. No sorry for the inconvenience. No nothing. Customer service here sucks and won’t be visiting this place again. I have lived in the area for a while and I will encourage everyone to not go to this location again. Orangevale location on Madison just before intersecting with Greenback.
The staff at this location are always friendly
I always eat here and it’s always so good. The supreme taco’s sour cream is so creamy..!!!!
Gives the wrong food orders consistently
This store has always been plagued by bad management and a constant employee turn over. Things seem to really improve for awhile but eventually goes back to average or below average service. Lately the orders have either been missing items or have had items made wrong, receipt's are not being given out, the attitude of a few employees could be more joyful and professional.
Atmosphere: 4
Food: 3
Service: 3
Always friendy thanks to all the employees
Atmosphere: 5
Food: 5
Service: 5
I’m just happy they have the double decker back 2 for $6
Atmosphere: 2
Food: 5
Service: 5
Messed up my order and gave me a strawberry slushie instead of blast and on top of that gave me undercooked dough on my soft taco
Atmosphere: 3
Food: 5
Service: 1
Nice people . The feed is good going down, but getting it out is something else
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Absolutely the worst service! Our order is never right, always something missing. Definitely check your order before you leave.
Atmosphere: 3
Food: 3
Service: 1
Crunch wrap very good
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Crunch Wrap
Last time I'm eating here. Worst service, out or so many items, portions wat to small for price, and the quality of a school cafeteria. Plus they didn't even get the order correct and forgot some items
Atmosphere: 1
Food: 1
Service: 1
Although I've always loved this Taco Bell, I wasn't happy with my most recent visit.
My burrito was prepared with the consideration and skill of a paperboy intoxicated. The "meat" and sour cream were at one end, while all the beans were at the other. During eating, the tortilla broke apart in my hands and created a small mess.
It was not all lost, though, because the staff is still quite cordial. However, they must strive to make each order flawless, not merely completed.
Workers look like they hate their job
Atmosphere: 4
Food: 5
Service: 2
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