El Pollo Loco
9800 Laurel Canyon Blvd, Pacoima
(818) 897-8968
Recent Reviews
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Good food
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
Great staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Chicken Avocado, Grilled Chicken
I love the chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Restaurant is super dirty, floors are disgusting. stains everywhere. Restroom also dirty papers all over the floor meanwhile employees are on their cellphones..
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Burrito, Chicken Avocado
The food was delicious and very good customer service, clean restaurant
Atmosphere: 5
Food: 5
Service: 5
My mom had ordered food from here and they gave us and uncooked stuffed steak it wasn’t hardened on the outside and it looked like it hadn’t been toasted or nothing it was cold when my brother had opened it he had to toast it up himself? they also gave him the wrong meat they gave him a chicken one rather then beef
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Classic Tostada Salad
Wheelchair accessibility: Accessible ♿
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Grilled Chicken
The place are super dirty, especially the kitchen. I really love chicken and this what i got. I'm super fan of el pollo loco, but this branch disappoint me and to make it clear this is not breast it's totally bone breast and that girl in counter are giving attitude even you act nice to her.
Atmosphere: 1
Food: 1
Service: 1
Delicious food and quick service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food here is hit or miss. Somedays the food is good, the chicken is juicy and other days the chicken is bone dry and hard cause they over cook it. The corn is great, but even the Mac and cheese is too salty at times. Overall, the place is pretty good. Service has been good. When they get rushed, it could take a while to get your order.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Tostada Salad, 2 Piece Leg & Thigh Chicken Combo, Original Pollo Bowl, Tortilla, 3 Piece Leg & Thigh Combo with Avocado Side Salad, Grilled Chicken
Worse service from manager, I come here on a regular basis it’s unfortunate how they treat the customer won’t go into detail.
the staff was incredible nice and quick. the food was delicious and reasonably priced. I can't praise the day shift enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad, Chicken Avocado Burrito, Grilled Chicken
Very bad service, people are very slow to take an order, they take too long and to deliver a meal they take another long time and apart from being inefficient, the service is rude, a terrible place.
Atmosphere: 1
Service: 1
I just want to say that I am very satisfied with the food and service they give in this restaurant, and they are also very kind. Thank you all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Tostada Salad
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