McDonald's
13770 Van Nuys Blvd, Pacoima
(818) 897-5081
Recent Reviews
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In one word REMARKABLE
As far as food quality... It's McDonald's. What would one expect? But the service and atmosphere... Very dystopian. Using a kiosk to order food... I don't like it. And that old charm of McDonald's is long gone. They're all just modern office buildings & the individuality is gone. Only the signage is different from chain to chain... Oh and the price is ridiculously expensive for crap food. Hopefully it's the last time I will have to frequent a McDonald's for lack of options.
Breakfast sandwiches and coffee. The carmel coffee was bitter.
Great prizes, good quality
Atmosphere: 5
Food: 5
Service: 5
I'm loving it ! It was great
Atmosphere: 5
Food: 5
Service: 5
The food was very delicious
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Happy Meal
Cashier was rude to my kids
Atmosphere: 1
Food: 3
Service: 1
Literally my go to resturant. Can't wait for the McRib Dec 3
Atmosphere: 5
Food: 5
Service: 5
The workers were polite and patient whenever I ordered. They make an effort to make sure your food is made and given to you as fast as they can. Even when they are busy with a lot of customers. They have great multitasking skills and the atmosphere was fine. There were no problems at all. And the place is clean.
Atmosphere: 5
Food: 5
Service: 5
we always going there for my grandson we like fries and all burger.and its cheap.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My burger and fries were thrown directly into the trash. They were not edible.
Atmosphere: 3
Food: 1
Service: 4
Got a bacon double quarter and they forgot the bacon. I paid more for it to not have have it. Sad.
Atmosphere: 1
Food: 1
Service: 1
I placed a curbside order. First, they took forever to bring it out saying they were behind on orders and did apologize. Second, I was missing items from my order. I did not notice this until I got home.
Atmosphere: 3
Food: 4
Service: 3
The service was too slow. I was online, then they sent me to the machine to place my order, then I had to make line again with the machines not taking cash things are worse.
Atmosphere: 4
Food: 4
Service: 3
I wanted to reach out about a few recent orders I’ve had where items were missing. The first time it was a couple of mistakes on the sandwiches, and then on the second and third orders, it was sandwiches and apples missing. Even after mentioning it, nothing seemed to change, which has been a bit frustrating.
I hope this can be looked into and fixed so it doesn’t keep happening. I’d really appreciate it! Although the trust has been broken i hope you continue to improve when it comes to customer service.
Atmosphere: 1
Food: 3
Service: 1
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