McDonald's

11240 Glenoaks Blvd, Pacoima
(818) 834-8636

Recent Reviews

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Kevin Meza

This place always forgets something with my order or gets the order incorrect.

Atmosphere: 3

Food: 3

Service: 3

Manuel Ortega

To many homeless in side sleeping seats, smell so bad this is no confotable,,,,

Atmosphere: 3

Food: 3

Service: 3

Angel Eene

Fast hot food on the go for that price can't bite. Very friendly smiling helpful staff that work here is a plus. I'll be back!!

Atmosphere: 5

Food: 5

Service: 5

Emely Zambrano

I love McDonald's because it's seems to become and wanting to be my favorite place go and morning food seems so good with everying.

Atmosphere: 5

Food: 5

Service: 5

Rider

I went there to pick up my order, and I asked if I could use the restroom while I was there. The employee told me I had to first confirm my pickup before being allowed to use the restroom. Can you believe that? This is the first time in my life I’ve experienced something like this at any McDonald’s.

The way this was handled felt disrespectful, almost as if they were dealing with a homeless person instead of a paying customer. If this is truly an official McDonald’s policy, then why is it not enforced at other locations or on other nights? I’ve never seen this rule applied consistently anywhere else.

Even after I showed my phone and clearly proved that I was there to pick up my order, I was still told: “Confirm the order first, then you can use the restroom.” This makes absolutely no sense and honestly feels ridiculous.

I really hope the manager or supervisor of this location sees this review and provides an explanation. If this is a company-wide policy, it should be enforced at all locations. And if it’s not, then this kind of treatment toward customers is simply unacceptable.

This felt like an insult to a customer.

Atmosphere: 1

Service: 1

Vege Table

Solid service. One of the workers brought me some sauce for free. The Burger King employees across the street threw my food at me a couple years ago.

Atmosphere: 5

Food: 5

Service: 5

Angela Zhamkochian

I would have given this place 4 stars if it wasnt for the girl handing me my food. I've learned to not expect stellar service from fast food places and mostly ever have mediocre experiences, especially sicne we mostly mobile order so there isn't much to go off of, but imagine how bad this service was that I am writing a reveiw for a mobile order. The first girl who took my voice code was very pleasant and nice. I pulled up to the second window and was immediately just handed drinks and food with barely enough time for me to put my food and drinks down before grabbing the rest. This all happened without as much as the girl handing me the food saying a single word and looking at me, eventhough I said hello to her. She handed me the meal box completely open, they didn't even bother to close it and she didn't even tell me when she was done handing me things so I had to ask if that was all and I'm pretty sure if the window wasn't there she would have thrown something at me with how annoyed she was that I asked the question. I would have given this place 1 star if it wasn't for the girl up front, me receiving the order correctly and the food tasting good. If this wasn't the only close McDonald's, I'd never come here again.

Food: 5

Service: 1

Recommended dishes: Big Mac, Quarter Pounder Hamburger, World Famous Fries

Herem King

Wendy was an absolute sweet heart 100% will come back

Atmosphere: 5

Food: 5

Service: 5

Jay Sunny

Slow and sloppy. No sense of urgency. No communication.

Atmosphere: 1

Food: 1

Service: 1

Liberal OClock

Both soda machines have been broken for 9+ months. - this is what happens when you vote for high minimum wage. They can’t hire enough workers anymore to do basic things. Woke policies destroy businesses

Atmosphere: 1

Food: 2

Service: 1

Juan Agustin

McDonald's is McDonald's. -2 for no napkins. -2 for service speed. Also, there was a lady walking around with gloves, but I am not sure if there was a health issue. Ohand they missed my kids juice in the happy meal.

Atmosphere: 3

Food: 3

Service: 1

Pistacho Xhankleta

I don't like McDonald's. Sorry people I never had. Their pancakes taste like foam with fake syrup and that's pretty much it. They don't have a variety at all. It's just the big Mac remake in different styles and the cheeseburger. Well that's the only thing I can give a 5 star pass the chessburger. But everything else taste awful. I'm not saying it's all bad some people love McDonald's. I'm just saying it's all bad for me. Like I said IF I go to McDonald's I only go for the cheeseburgers and that it. Sorry Mc,D's no hard feelings it's just your food taste funny. Did I tell you about the pancakes? Microwave pancakes that look and taste like foam with fake syrup!

Atmosphere: 4

Food: 1

Service: 4

Juan Morales

Terrible manager employed. 6pm 08/12/25 . He was ridiculously rude.

Atmosphere: 1

Food: 1

Service: 1

BEBESITA TANITA

My baby was crying in the car after waiting 20 min and when I got to the window they got my order wrong twice and asked what I ordered twice and when I spoke to the manager he told me to go back there myself to see if I can do a better job and slammed the window on my face.

Atmosphere: 1

Food: 1

Service: 1

morales2018

Got my wife’s food wrong twice and she spoke to the manager only to be told to “clock in and see if you can do a better job yourself” terrible experience.

Atmosphere: 1

Food: 1

Service: 1

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