I wish i could give zero star, they always miss toppings on the pizza which we have paid for and never like to reimburse. Once they miss the buffalo sauce on pizza and i did paid for that extra. When i called the store they said we apologies and can add to next order when i order next time and they said we cannot do as it was different person u spoke to and we don't have any note. They always mess online order, pls check your order before you leave the store as their customer service deserves minus stars less than zero. They really don't know the ABCD of cutomer service.
Atmosphere: 1
Food: 1
Service: 1
Elona Ashorina Giwargis
Cheap pizza, you pay for what you get...
Atmosphere: 3
Food: 1
Service: 3
Carlos Gonzalez
My family usually eats from here at least once a month as it's convenient and good, but today everyone that had some pizza felt sick afterwards. Not sure what it was, but I hope it gets fixed.
Probably gonna be put off from ordering there for a bit.
Atmosphere: 5
Food: 1
Service: 5
Norah2113
Just got a delivery and it’s perfect!!
Atmosphere: 5
Food: 5
Service: 5
Gurjit Kahlon
To slow every oder need 1 hrs
Kevin Lane
Their pizza tracker is completely broken on their screen in store and via the app so that’s now useless. Told me 15 mins and I ended up waiting 45 mins while the tracking was stuck on “prep”. 1-5 mins according to their screen actually means 20 more. Also no employee nor the “manager” can even verify where my ticket was on the line and just kept telling me to wait without knowing if my order even went through. The lead on shift told the associate when he asked where my specie order was “i don’t know, I only see delivery orders”. What kind of service is that?
Atmosphere: 3
Service: 1
Michael Pardini
The worst pizza I've ever had. Very dry and no flavor. Never again!!!!
Been ordering from here for a while and I’m finally fed up. It’s always incredibly hit and miss. Sometimes they follow my instructions on delivery and other times they don’t read notes, ring the doorbell and cause a huge problem with my tenets. When I PAY for extra toppings or extra sauce or extra cheese they do what I paid for. Other times, it’s like they think it’s a suggestion.
Food: 2
Service: 1
Kelsey Declue
Been waiting for a call back for over a week from a GM because the manager didn’t know how to refund and order. Bbq sauce was put on the cinnamon twists, as a former employee I know that’s not an easy “mistake” to make.
K H
BAD, BAD, BAD manager & customer service. tsk tsk. Shame too because I've been a life-long fan of Dominos. Think it's just a bad manager (currently) for this store. Oh well.
They sent us the wrong pizza and after calling to request a replacement pizza, they wanted to push our replacement pizza to the back of the line telling us we would have to wait two more hours (instead of prioritizing the replacement pizza). I tried explaining we already waited an hour and got the WRONG PIZZA. I asked to speak to a manager, and when she told me she was the manager, she said that she wouldn’t be able to fix it even though the store closed at 1 AM and IT WAS ONLY 6:30 PM. I was trying to explain that we already waited 1 hour and our pizza was WRONG. She would not budge and insisted we had to wait 2 more hours for a replacement pizza.
My opinion, POOR customer service, and managers should be able to make better decisions than this.
NOW, a few days later, I tried calling again. I'M STILL GIVING 1 STAR!!!! Tried calling back tonight to redeem my '$20' credit from their previous mess up on the last order. I waited 3 times on hold, but my phone call ended due to how long I was on hold each time (each call timed out). I tried another call and while it was ringing, I also called with my wife's phone, and it went through (while my phone was still ringing). Magic! Think this lady has my phone black-listed!
Great people and super good atmosphere
Atmosphere: 5
Food: 5
Service: 5
Pizza is good
Atmosphere: 4
Food: 4
Service: 4
I wish i could give zero star, they always miss toppings on the pizza which we have paid for and never like to reimburse. Once they miss the buffalo sauce on pizza and i did paid for that extra. When i called the store they said we apologies and can add to next order when i order next time and they said we cannot do as it was different person u spoke to and we don't have any note.
They always mess online order, pls check your order before you leave the store as their customer service deserves minus stars less than zero. They really don't know the ABCD of cutomer service.
Atmosphere: 1
Food: 1
Service: 1
Cheap pizza, you pay for what you get...
Atmosphere: 3
Food: 1
Service: 3
My family usually eats from here at least once a month as it's convenient and good, but today everyone that had some pizza felt sick afterwards.
Not sure what it was, but I hope it gets fixed.
Probably gonna be put off from ordering there for a bit.
Atmosphere: 5
Food: 1
Service: 5
Just got a delivery and it’s perfect!!
Atmosphere: 5
Food: 5
Service: 5
To slow every oder need 1 hrs
Their pizza tracker is completely broken on their screen in store and via the app so that’s now useless. Told me 15 mins and I ended up waiting 45 mins while the tracking was stuck on “prep”. 1-5 mins according to their screen actually means 20 more. Also no employee nor the “manager” can even verify where my ticket was on the line and just kept telling me to wait without knowing if my order even went through. The lead on shift told the associate when he asked where my specie order was “i don’t know, I only see delivery orders”. What kind of service is that?
Atmosphere: 3
Service: 1
The worst pizza I've ever had. Very dry and no flavor. Never again!!!!
Atmosphere: 3
Food: 1
Service: 3
Good fast delivery and quick service
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Been ordering from here for a while and I’m finally fed up. It’s always incredibly hit and miss. Sometimes they follow my instructions on delivery and other times they don’t read notes, ring the doorbell and cause a huge problem with my tenets. When I PAY for extra toppings or extra sauce or extra cheese they do what I paid for. Other times, it’s like they think it’s a suggestion.
Food: 2
Service: 1
Been waiting for a call back for over a week from a GM because the manager didn’t know how to refund and order. Bbq sauce was put on the cinnamon twists, as a former employee I know that’s not an easy “mistake” to make.
BAD, BAD, BAD manager & customer service. tsk tsk. Shame too because I've been a life-long fan of Dominos. Think it's just a bad manager (currently) for this store. Oh well.
They sent us the wrong pizza and after calling to request a replacement pizza, they wanted to push our replacement pizza to the back of the line telling us we would have to wait two more hours (instead of prioritizing the replacement pizza). I tried explaining we already waited an hour and got the WRONG PIZZA.
I asked to speak to a manager, and when she told me she was the manager, she said that she wouldn’t be able to fix it even though the store closed at 1 AM and IT WAS ONLY 6:30 PM. I was trying to explain that we already waited 1 hour and our pizza was WRONG. She would not budge and insisted we had to wait 2 more hours for a replacement pizza.
My opinion, POOR customer service, and managers should be able to make better decisions than this.
NOW, a few days later, I tried calling again.
I'M STILL GIVING 1 STAR!!!! Tried calling back tonight to redeem my '$20' credit from their previous mess up on the last order. I waited 3 times on hold, but my phone call ended due to how long I was on hold each time (each call timed out). I tried another call and while it was ringing, I also called with my wife's phone, and it went through (while my phone was still ringing). Magic! Think this lady has my phone black-listed!
Atmosphere: 1
Service: 1
Better service
Recommended dishes: Pepperoni Pizza
Good pizza & the garlic dipping sauce is great!
Atmosphere: 5
Food: 5
Service: 5
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