Attention truck drivers! If you have read earlier reviews they are true. Do not stop here! There were. 4 people behind the counter. No line and no one said a word to me. Not a hello, will be with you in a moment. Absolutely, nothing. Which is sad because they were not busy at all. So save your money and don't stop here! There were 3 young males and one female and no 1 wanted to help. Pathetic!
Atmosphere: 1
Food: 1
Service: 1
Tyler James Taekwondo Kid
Waited 20 minutes and didn't even get what we ordered.
Atmosphere: 1
Food: 1
Service: 1
Totm Greenish
at least in Patterson this is the best fast food place 👏🦧
Vicente Carrillo
People don’t care about customer service anymore are rude especially people working nights
oscar garcia
After driving for 12 hours on the road, I stopped at Wendy’s to get something to eat call her tonight. I get there and there’s only four people there. Nobody tended to me. Everybody just looked at me. Looks like the manager was there looked at me and left I was there for 35 minutes trying to order. Nobody help me horrible just horrible. Everybody looks like they’re working very slow.
Atmosphere: 1
Food: 1
Service: 1
Tyler Yeager
I found myself here a lot recently. Never once had a bad experience and the staff was always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Michael Howell
Terrible service, employees standing around bullshitting on their phones with customers waiting 15 minutes for pickup orders
Atmosphere: 1
Food: 2
Service: 1
Jakeeb
I order pickup through the app pretty often and my order is always correct and the food is fresh and tasty. Keep up the good work y'all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Travis Fowler
Absolutely awful. In drive through line for half hour, sat at the window for 10 minutes. Was told they only accept card….. at the window. Luckily, we had our card on us, because we plan to use cash. when we check our meal all the food was cold. The burgers were hard as a rock like they’ve been sitting out all day. Absolutely horrible. Wendy’s has gone way downhill
I like their food the workers are polite and I like theirs prices
Lizz
Today i came in to get my usual order. Jocelyn was taking my order. I got my 2 drinks tried the dine in coke tasted like water told them about it and they said they had sum in the back, but that coke was pure water too. Told them about it again. They said they would change it and when they do they would bring it to me. Well after a while we nearly finished our meals and we still had no drinks. Went back to the front saw everyone just standing there sum chatting and others maybe taking drive thru order. But none were getting my drinks.. i get closer and tell them about my drink Again this time i told the manager (didnt catch her name) but she told me that they changed it already but that I didnt “tell them about it” when they said they would bring it to my table. The manager then says that we had to tell them or test it out in the dine in cuz they already changed it when they had my cups. She tried to blame me about it. Bad customer service.
Atmosphere: 3
Food: 3
Service: 1
Savannah Ashdown
I don’t think I’ve ever had a Wendy’s experience this bad in my entire life. Tried ordering in the drive through speaking to Kimberly, every single time we started talking she would tell us to wait a minute and then ask us to repeat what we said, only to tell us again to wait or interrupt us mid sentence. We asked repeatedly if we could order at the window but we were told no. Eventually a male employee started talking to us and said we could pull up to the window, after 10 more minutes of struggling we’re finally able to place our order. We get our food and they completely left our two meals on our order. They made us pull around and wait another ten minutes for them to bring out the rest of our food. The employees were laughing and messing around the entire time and the employee who brought our food out to us was rude and dismissive, and suggested we come into the store with my three year old in tow to order our six meals and six drinks even though that is the exact reason a drive through is available. We had a very long day and this experience was frankly awful. They tried to claim there was a wind issue when there was absolutely no wind outside, and we could literally see the employees including the manager on staff laughing at us through the windows as we were waiting. Editing this to add the fact that several of the food and drink items were incorrect and unlabeled, this nonsense took so long that all of our food was cold by the time we got home.
Service: 1
Ryan Baker
Food was great and fresh! However, Kimberly at the register needs to learn some customer service manners! Three different times while taking my order, she stopped to check her Apple Watch text messages and I had to then repeat my very simple order twice. She also had a very frustrated and short attitude about what she was doing for work. Fix this issue!!!
Attention truck drivers! If you have read earlier reviews they are true. Do not stop here! There were.
4 people behind the counter. No line and no one said a word to me. Not a hello, will be with you in a moment. Absolutely, nothing. Which is sad because they were not busy at all. So save your money and don't stop here! There were 3 young males and one female and no 1 wanted to help. Pathetic!
Atmosphere: 1
Food: 1
Service: 1
Waited 20 minutes and didn't even get what we ordered.
Atmosphere: 1
Food: 1
Service: 1
at least in Patterson this is the best fast food place 👏🦧
People don’t care about customer service anymore are rude especially people working nights
After driving for 12 hours on the road, I stopped at Wendy’s to get something to eat call her tonight. I get there and there’s only four people there. Nobody tended to me. Everybody just looked at me. Looks like the manager was there looked at me and left I was there for 35 minutes trying to order. Nobody help me horrible just horrible. Everybody looks like they’re working very slow.
Atmosphere: 1
Food: 1
Service: 1
I found myself here a lot recently. Never once had a bad experience and the staff was always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Terrible service, employees standing around bullshitting on their phones with customers waiting 15 minutes for pickup orders
Atmosphere: 1
Food: 2
Service: 1
I order pickup through the app pretty often and my order is always correct and the food is fresh and tasty. Keep up the good work y'all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Absolutely awful. In drive through line for half hour, sat at the window for 10 minutes. Was told they only accept card….. at the window. Luckily, we had our card on us, because we plan to use cash. when we check our meal all the food was cold. The burgers were hard as a rock like they’ve been sitting out all day. Absolutely horrible. Wendy’s has gone way downhill
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, French Fries
Best pomegranate blueberry lemonade!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Double with cheese please
Atmosphere: 5
Food: 5
Service: 5
I like their food the workers are polite and I like theirs prices
Today i came in to get my usual order. Jocelyn was taking my order. I got my 2 drinks tried the dine in coke tasted like water told them about it and they said they had sum in the back, but that coke was pure water too. Told them about it again. They said they would change it and when they do they would bring it to me. Well after a while we nearly finished our meals and we still had no drinks. Went back to the front saw everyone just standing there sum chatting and others maybe taking drive thru order. But none were getting my drinks.. i get closer and tell them about my drink Again this time i told the manager (didnt catch her name) but she told me that they changed it already but that I didnt “tell them about it” when they said they would bring it to my table. The manager then says that we had to tell them or test it out in the dine in cuz they already changed it when they had my cups. She tried to blame me about it. Bad customer service.
Atmosphere: 3
Food: 3
Service: 1
I don’t think I’ve ever had a Wendy’s experience this bad in my entire life. Tried ordering in the drive through speaking to Kimberly, every single time we started talking she would tell us to wait a minute and then ask us to repeat what we said, only to tell us again to wait or interrupt us mid sentence. We asked repeatedly if we could order at the window but we were told no. Eventually a male employee started talking to us and said we could pull up to the window, after 10 more minutes of struggling we’re finally able to place our order. We get our food and they completely left our two meals on our order. They made us pull around and wait another ten minutes for them to bring out the rest of our food. The employees were laughing and messing around the entire time and the employee who brought our food out to us was rude and dismissive, and suggested we come into the store with my three year old in tow to order our six meals and six drinks even though that is the exact reason a drive through is available. We had a very long day and this experience was frankly awful. They tried to claim there was a wind issue when there was absolutely no wind outside, and we could literally see the employees including the manager on staff laughing at us through the windows as we were waiting. Editing this to add the fact that several of the food and drink items were incorrect and unlabeled, this nonsense took so long that all of our food was cold by the time we got home.
Service: 1
Food was great and fresh! However, Kimberly at the register needs to learn some customer service manners! Three different times while taking my order, she stopped to check her Apple Watch text messages and I had to then repeat my very simple order twice. She also had a very frustrated and short attitude about what she was doing for work. Fix this issue!!!
Atmosphere: 5
Food: 5
Service: 1
Loading...