Our chicken tostada salad was very fresh and good. Most other locations I've been to, the chicken is always dry and over cooked. I almost didn't stop. I was pleasantly surprised! And we'll go back to this location again 😁
Atmosphere: 4
Food: 5
Service: 5
frank ibanez
Fast an good service
Atmosphere: 5
Food: 5
Service: 5
jasmin ortega
3rd time they don’t add all the ingredients to the burrito bowl like why am I paying 12 or 13 for a half ass burrito bowl
June Carter
Cashier didn’t know how to honor or process a coupon. The coupon was for with any purchase a 2 dollar dessert. The cashier proceeds to ring me up for only the 2 dollar dessert and not my purchase. When my order comes I asked where my purchase was and she acted like she didn’t know what I was talking about and proceeded to call over who I suppose is a manager and I explain to the manager I ordered a purchase so I can get the 2 dollar dessert but the cashier only gave me the 2 dollar dessert. After showing her my coupon and receipt she says the cashier only rung me up for the 2 dollar dessert without a purchase. At first I was going to let it slide and be understanding because people make mistakes I get that! it happens! but what I don’t need to let slide or understand is how infront of many customers in line the manager says loud enough to me well you only paid for a 2 dollar dessert!! which I responded right back well I ordered a purchase to get the 2 dollar dessert but your cashier did not ring me up!! That’s not my fault!! And I shouldn’t be made to feel like it is!! and if the manager was more professional a simple I’m sorry would have been just fine with me…but that is not the service I recieved. I rather drive miles to another el pollo loco than deal with that again.
Atmosphere: 1
Food: 1
Service: 1
Evelyn Cooley
Can't go wrong with flame grilled chicken. The manager, he is truly a people person!
Atmosphere: 5
Food: 5
Service: 5
Antonio Saragosa
The food was great. But the portion size of the chicken is questionable. My leg and thigh pieces were very small for $14.00.
Marco Perez
Kiosk machine to order. No one working there speaks English. Out of diet coke. My salad was not good. Avoid this place.
Martin Morales
Very tasty one of my favorites
Atmosphere: 5
Food: 5
Service: 5
Brianna Cardenas
Service was great and food was delicious as always
Atmosphere: 5
Food: 5
Service: 5
Monse L
Me & my family got hungry after a long trip. We decided to stop by at this pollo loco. The service is welcoming & fast. The workers care on how your order is packed. Also the chips and guacamole they offer is actually good. Thank you to EPL for your service. Red and green salsa good ??
fast service , good food I would definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
elizabeth varona moran
Very nice service!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
angel Arellano
good customer service my family showed up unannounced and I didn’t have much I went and the food was great liked by the whole family true life saviors I have recommended it to friends and family for there good atmosphere and good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
Gisela Ortiz
Kid-friendliness: Loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
Lady Red
I ordered from the Drive thru, it went smoothly, paid for the mixed 12 pc family meal with rice, beans, corn, extra pks of tortillas & salsa. Pulled up and did not get the extra salsa. I asked again, the reply back k, you already got salsa. You want another pack?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Double Chicken Tostada Salad, Chipotle Chicken Avocado Burrito, Chips & Guacamole Large, Pinto Beans, Loco Side Salad, Avocado Salsa Hot, House Salsa Mild, Taco Salad
Our chicken tostada salad was very fresh and good. Most other locations I've been to, the chicken is always dry and over cooked. I almost didn't stop. I was pleasantly surprised! And we'll go back to this location again 😁
Atmosphere: 4
Food: 5
Service: 5
Fast an good service
Atmosphere: 5
Food: 5
Service: 5
3rd time they don’t add all the ingredients to the burrito bowl like why am I paying 12 or 13 for a half ass burrito bowl
Cashier didn’t know how to honor or process a coupon. The coupon was for with any purchase a 2 dollar dessert. The cashier proceeds to ring me up for only the 2 dollar dessert and not my purchase. When my order comes I asked where my purchase was and she acted like she didn’t know what I was talking about and proceeded to call over who I suppose is a manager and I explain to the manager I ordered a purchase so I can get the 2 dollar dessert but the cashier only gave me the 2 dollar dessert. After showing her my coupon and receipt she says the cashier only rung me up for the 2 dollar dessert without a purchase. At first I was going to let it slide and be understanding because people make mistakes I get that! it happens! but what I don’t need to let slide or understand is how infront of many customers in line the manager says loud enough to me well you only paid for a 2 dollar dessert!! which I responded right back well I ordered a purchase to get the 2 dollar dessert but your cashier did not ring me up!! That’s not my fault!! And I shouldn’t be made to feel like it is!! and if the manager was more professional a simple I’m sorry would have been just fine with me…but that is not the service I recieved. I rather drive miles to another el pollo loco than deal with that again.
Atmosphere: 1
Food: 1
Service: 1
Can't go wrong with flame grilled chicken. The manager, he is truly a people person!
Atmosphere: 5
Food: 5
Service: 5
The food was great. But the portion size of the chicken is questionable. My leg and thigh pieces were very small for $14.00.
Kiosk machine to order. No one working there speaks English. Out of diet coke. My salad was not good. Avoid this place.
Very tasty one of my favorites
Atmosphere: 5
Food: 5
Service: 5
Service was great and food was delicious as always
Atmosphere: 5
Food: 5
Service: 5
Me & my family got hungry after a long trip. We decided to stop by at this pollo loco. The service is welcoming & fast. The workers care on how your order is packed. Also the chips and guacamole they offer is actually good. Thank you to EPL for your service. Red and green salsa good ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Chipotle Chicken Avocado Burrito, Chips & Guacamole Large, Pollo Bowl, Avocado Salsa Hot, House Salsa Mild
Restaurantji Recommends
fast service , good food I would definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Very nice service!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
good customer service my family showed up unannounced and I didn’t have much I went and the food was great liked by the whole family true life saviors I have recommended it to friends and family for there good atmosphere and good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
Kid-friendliness: Loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
I ordered from the Drive thru, it went smoothly, paid for the mixed 12 pc family meal with rice, beans, corn, extra pks of tortillas & salsa. Pulled up and did not get the extra salsa. I asked again, the reply back k, you already got salsa. You want another pack?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Double Chicken Tostada Salad, Chipotle Chicken Avocado Burrito, Chips & Guacamole Large, Pinto Beans, Loco Side Salad, Avocado Salsa Hot, House Salsa Mild, Taco Salad
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