Quick service. About 8 cars in line. From placing order at drive thru to picking up at window. About 5 min. Great experience.
Abraham
This is BY FAR the best Starbucks location in New Perris. The drive thru is very convenient, and ALL the baristas know my exact drink. A blond roast with a little bit of oat milk. I am there like clock work at 7:15 and the Baristas are phenomenal. Even on weekends they make my family feel appreciated. I would give a 6/5 stars if I could. Keep up the GREAT work!
Atmosphere: 5
Food: 5
Service: 5
Amy Suarez
If you're going to let people place an order for in store pick up, at least when the person gets there it should be opened, everytime I come to this Starbucks there's an issue with something different everytime. The girl was then saying things to her co workers, after the interaction. Just go to the one across the street much better service !!!
Jewels Lemaire
On Thursday November 6th during the Hello Kitty cup launch I'm writing to express my deep frustration and disappointment regarding an incident that occurred at Starbucks during the Hello Kitty cup launch. My sister was subjected to an incredibly humiliating experience due to what appears to be discrimination or racial profiling. A customer--also waiting for the limited edition cup--falsely claimed she had a weapon, which was, in fact, just her phone. Despite employees stating that it was not their doing, the situation escalated unnecessarily when sheriffs arrived, pulled my sister aside, and searched her in full view of other customers in line. This ordeal not only caused her immense embarrassment but also robbed her of the chance to purchase the cup she intended to get for our niece. It's disheartening that such an incident occurred. While I appreciate the manager I spoke with later, I can't help but feel that the presence of a more experienced manager at the 4 a.m. opening might have led to a more thoughtful handling of the situation. Launch days are indeed busy, but that's no excuse for what transpired. I believe that Starbucks should take steps to ensure situations like this are managed with sensitivity and fairness. Additionally, the individual who made the false report should be held accountable for their actions, as such behavior not only wastes law enforcement resources but also perpetuates harmful biases. This experience has left a lasting negative impact on my sister, and I hope Starbucks will reflect on how such incidents can be prevented in the future.
Jenniffer Apodaco
Brittany is the best manager. However the store is well taken care of clean and very good customer service as well as they make your drink correctly on a timely matter love it
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Leal
I would appreciate if your baristas kept they're comments to themselves. This morning my husband and I went through the drive thru and he ordered. The girl on the other end was like dang it's not even Friday and you're ordering that and she laughed. We will no longer be going there. This was one of my favorite spots too.
Service: 1
Veronica
Great customer service
Atmosphere: 4
Food: 5
Service: 5
Autumn Harrison
HEAVY set biracial looking woman working the drive-thru I asked for a caramel ribbon crunch large at the window she gave me a small and had the nerve to give me an attitude took my small cup flipped it over inside of a large cup with a bunch of whipped cream at the bottom and didn't think I didn't notice also never gave me my two shots in my drink . How do you not see that you charged me for a large on the receipt but handing me a small and giving me an attitude? I was able to calm myself and not take it to another level seeing that she's already struggling in size
Atmosphere: 1
Food: 1
Service: 1
Shaun Wolf
If the workers are going to talk non stop and not properly call out the names of the orders being done then why work there
Atmosphere: 2
Food: 1
Service: 1
Cindy Fisher
The slowest Starbucks I have ever been to. Legit took them 45 minutes to make my drink, and there were many others waiting as well. We only had 2 things an iced latte and a cake pop. They even forgot to give me the cake pop for my daughter..
Workers are not well listeners. And wont accommodate to your orders.
Service: 1
Maddie Guzman
I went to Starbucks to get a pup cup for my 16 year old chihuahua because it’s his birthday and they actually denied me because I had to buy something to get a pup cup•_• like yeah no thanks since when did they stop giving out free pup cups very very disappointing, no satisfaction at all, this was my last straw with Starbucks. Will not be coming back anymore.
Atmosphere: 1
Food: 1
Service: 1
Mercedez Martinez
Quick drive thru service. Worth the wait and cashier was nice like always
Atmosphere: 5
Food: 5
Service: 5
Juan Mendoza
8pm on a Sunday and it’s drive thru only I ordered it for pick up 23 mins ago now I’m stuck in a long slow moving line …go to a different Starbucks
Quick service. About 8 cars in line. From placing order at drive thru to picking up at window. About 5 min. Great experience.
This is BY FAR the best Starbucks location in New Perris. The drive thru is very convenient, and ALL the baristas know my exact drink. A blond roast with a little bit of oat milk. I am there like clock work at 7:15 and the Baristas are phenomenal. Even on weekends they make my family feel appreciated. I would give a 6/5 stars if I could. Keep up the GREAT work!
Atmosphere: 5
Food: 5
Service: 5
If you're going to let people place an order for in store pick up, at least when the person gets there it should be opened, everytime I come to this Starbucks there's an issue with something different everytime. The girl was then saying things to her co workers, after the interaction. Just go to the one across the street much better service !!!
On Thursday November 6th during the Hello Kitty cup launch
I'm writing to express my deep frustration and disappointment regarding an incident that occurred at Starbucks during the Hello Kitty cup launch. My sister was subjected to an incredibly humiliating experience due to what appears to be discrimination or racial profiling. A customer--also waiting for the limited edition cup--falsely claimed she had a weapon, which was, in fact, just her phone.
Despite employees stating that it was not their doing, the situation escalated unnecessarily when sheriffs arrived, pulled my sister aside, and searched her in full view of other customers in line. This ordeal not only caused her immense embarrassment but also robbed her of the chance to purchase the cup she intended to get for our niece.
It's disheartening that such an incident occurred. While I appreciate the manager I spoke with later, I can't help but feel that the presence of a more experienced manager at the 4 a.m. opening might have led to a more thoughtful handling of the situation. Launch days are indeed busy, but that's no excuse for what transpired.
I believe that Starbucks should take steps to ensure situations like this are managed with sensitivity and fairness. Additionally, the individual who made the false report should be held accountable for their actions, as such behavior not only wastes law enforcement resources but also perpetuates harmful biases.
This experience has left a lasting negative impact on my sister, and I hope Starbucks will reflect on how such incidents can be prevented in the future.
Brittany is the best manager. However the store is well taken care of clean and very good customer service as well as they make your drink correctly on a timely matter love it
Atmosphere: 5
Food: 5
Service: 5
I would appreciate if your baristas kept they're comments to themselves. This morning my husband and I went through the drive thru and he ordered. The girl on the other end was like dang it's not even Friday and you're ordering that and she laughed. We will no longer be going there. This was one of my favorite spots too.
Service: 1
Great customer service
Atmosphere: 4
Food: 5
Service: 5
HEAVY set biracial looking woman working the drive-thru I asked for a caramel ribbon crunch large at the window she gave me a small and had the nerve to give me an attitude took my small cup flipped it over inside of a large cup with a bunch of whipped cream at the bottom and didn't think I didn't notice also never gave me my two shots in my drink . How do you not see that you charged me for a large on the receipt but handing me a small and giving me an attitude? I was able to calm myself and not take it to another level seeing that she's already struggling in size
Atmosphere: 1
Food: 1
Service: 1
If the workers are going to talk non stop and not properly call out the names of the orders being done then why work there
Atmosphere: 2
Food: 1
Service: 1
The slowest Starbucks I have ever been to. Legit took them 45 minutes to make my drink, and there were many others waiting as well. We only had 2 things an iced latte and a cake pop. They even forgot to give me the cake pop for my daughter..
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
sucks.
Atmosphere: 1
Food: 1
Service: 1
Workers are not well listeners. And wont accommodate to your orders.
Service: 1
I went to Starbucks to get a pup cup for my 16 year old chihuahua because it’s his birthday and they actually denied me because I had to buy something to get a pup cup•_• like yeah no thanks since when did they stop giving out free pup cups very very disappointing, no satisfaction at all, this was my last straw with Starbucks. Will not be coming back anymore.
Atmosphere: 1
Food: 1
Service: 1
Quick drive thru service. Worth the wait and cashier was nice like always
Atmosphere: 5
Food: 5
Service: 5
8pm on a Sunday and it’s drive thru only I ordered it for pick up 23 mins ago now I’m stuck in a long slow moving line …go to a different Starbucks
Atmosphere: 1
Service: 1
Loading...