I am extremely disappointed with this Subway location. The store is advertised as open until 8 PM on Christmas Eve, yet an employee took it upon himself to close almost an hour early for cleaning. While staff duties are important, the posted hours are there for a reason — customers should not have to suffer because an employee decided his schedule mattered more. This behavior has cost this location a loyal customer and I feel compelled to let others know that here, the customer’s time seems to come last. Very frustrating and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Ivette Keme
Derek always provides great service and sandwiches even when he is backed up. Always has a great attitude. I hope he makes my sandwiches all the time.
Atmosphere: 4
Food: 5
Service: 5
Brenda Luna
Excellent works always happy
Atmosphere: 5
Food: 5
Service: 5
Xcaliberr 09
Mathew needs a raise! Amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Fe Cortes
If you guys ever want to go to a good subway this place isn’t it they never have the stuff they should and have the worst service some guy that’s supposedly the “manager” Derick is always so rude and finds a way to show aggression
Atmosphere: 1
Food: 1
Service: 1
Raider Nation
They were very rude didn't acknowledge I was there made me wait alsi the worker that was helping me out started making someone else sandwich without finishing mine
Service: 1
A R
Worst SUBWAY EVER! My sandwich was extremely hard and the meat tasted spoiled. Couldn’t even eat it. I’ll never eat this crap again. Smh
Atmosphere: 1
Food: 1
Service: 1
Ashley
BMT the best
Juanita anchondo
Did a phone order for KinderCare and your employee did a wonderful job. Tanisha.
Atmosphere: 5
Food: 5
Service: 5
Marlene Mancia
My favorite subway location to go get my sandwiches the employee always have a welcoming feel and always so nice and polite.
I ordered two sandwiches on the app around 8:59 pm. The app said the order would be ready at 9:15, so I headed to the store. The girl working informed me that they only had wheat bread and she was waiting for more bread to come out of the oven. She said it would be about ten minutes longer before she could start making my order. I came back at 9:35 and she said she barely started making my sandwiches. I waited and then she informed me that she was out of bacon for my chicken bacon ranch sandwich... The girl was nice and offered to substitute the bacon for another protein. The order wasn't completed until about 9:55, nearly a whole hour since I ordered online. Overall the experience was extremely disappointing... I should have just asked for a refund and left. Management needs to step in and ensure that their stores are stocked properly. There were several people waiting for their orders just like me.
Atmosphere: 2
Food: 2
Service: 2
Terry Martin
Terrible service ! Short guy was horrible ! Won’t be coming back here
Atmosphere: 3
Food: 1
Service: 1
Alexandria Cerda
Ordered my lunch sandwich here in the mornings a couple times and it’s almost always been Tanesha making my sandwich and it’s always been great atmosphere and friendly demeanor.
Atmosphere: 5
Food: 5
Service: 5
Joshua Felix
Awesome service, great staff, and very clean store. Ash took care of me and her customer service was exceptional. I’ll definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Latrece Shelby
I had the pleasure in receiving marvelous service from Ms. Nicole! Service was fast, food was fresh and made with love. Nicole, was so kind. I will definitely be returning all because of her GREAT! Service!
I am extremely disappointed with this Subway location. The store is advertised as open until 8 PM on Christmas Eve, yet an employee took it upon himself to close almost an hour early for cleaning. While staff duties are important, the posted hours are there for a reason — customers should not have to suffer because an employee decided his schedule mattered more. This behavior has cost this location a loyal customer and I feel compelled to let others know that here, the customer’s time seems to come last. Very frustrating and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Derek always provides great service and sandwiches even when he is backed up. Always has a great attitude. I hope he makes my sandwiches all the time.
Atmosphere: 4
Food: 5
Service: 5
Excellent works always happy
Atmosphere: 5
Food: 5
Service: 5
Mathew needs a raise! Amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
If you guys ever want to go to a good subway this place isn’t it they never have the stuff they should and have the worst service some guy that’s supposedly the “manager” Derick is always so rude and finds a way to show aggression
Atmosphere: 1
Food: 1
Service: 1
They were very rude didn't acknowledge I was there made me wait alsi the worker that was helping me out started making someone else sandwich without finishing mine
Service: 1
Worst SUBWAY EVER! My sandwich was extremely hard and the meat tasted spoiled. Couldn’t even eat it. I’ll never eat this crap again. Smh
Atmosphere: 1
Food: 1
Service: 1
BMT the best
Did a phone order for KinderCare and your employee did a wonderful job. Tanisha.
Atmosphere: 5
Food: 5
Service: 5
My favorite subway location to go get my sandwiches the employee always have a welcoming feel and always so nice and polite.
Food: 5
Service: 5
Restaurantji Recommends
I ordered two sandwiches on the app around 8:59 pm. The app said the order would be ready at 9:15, so I headed to the store. The girl working informed me that they only had wheat bread and she was waiting for more bread to come out of the oven. She said it would be about ten minutes longer before she could start making my order. I came back at 9:35 and she said she barely started making my sandwiches. I waited and then she informed me that she was out of bacon for my chicken bacon ranch sandwich... The girl was nice and offered to substitute the bacon for another protein. The order wasn't completed until about 9:55, nearly a whole hour since I ordered online. Overall the experience was extremely disappointing... I should have just asked for a refund and left. Management needs to step in and ensure that their stores are stocked properly. There were several people waiting for their orders just like me.
Atmosphere: 2
Food: 2
Service: 2
Terrible service ! Short guy was horrible ! Won’t be coming back here
Atmosphere: 3
Food: 1
Service: 1
Ordered my lunch sandwich here in the mornings a couple times and it’s almost always been Tanesha making my sandwich and it’s always been great atmosphere and friendly demeanor.
Atmosphere: 5
Food: 5
Service: 5
Awesome service, great staff, and very clean store. Ash took care of me and her customer service was exceptional. I’ll definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure in receiving marvelous service from Ms. Nicole! Service was fast, food was fresh and made with love. Nicole, was so kind. I will definitely be returning all because of her GREAT! Service!
Atmosphere: 5
Food: 5
Service: 5
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