The lady who attended me was very rude and dismissive and trying to rush me along seems they’re understaffed or under qualified but that’s no reason to treat someone like that sad to see people still act like this in 2025
Atmosphere: 1
Food: 1
Service: 1
Elena Lopez
Great and fast service thank you ash!! Ash is so kind and welcoming.
Atmosphere: 5
Food: 5
Service: 5
A B
Don't bother looking for your online order on the shelf. They don't use it 💀
samantha valdivia
I ordered a CBR online, and when I came home and opened it up it was on the wrong bread. I ordered the ITALIAN HERB AND CHEESE bread and I received original white. I called to inform them of the wrong bread I got they told me that I can drive back give them my receipt and give the sandwich back.. they didn’t even offer to make another sandwich free of charge or at least something else in place of the wrong order.. THEY DIDNT HAVE A MANAGER ON SITE!! To resolve this issue. DO BETTER SUBWAY.
Service: 1
Nathaniel Russell
I have a very valid reason for leaving a 1 star review. At around 10 a.m. this morning I went to subway and had a sandwich made. Long story short the gentleman that made my sub was very nice but after making my sub and ringing me up I was getting ready to leave and he sniffled like he was sick then rubbed his nose on his forearm then coughed. My thin is this, if you are sick and working in foodservice then peaked stay home or let management know you are sick. Now we don’t know the full backstory on why he was working today but needless to say. I threw out my food and went to Primos tacos next door and got food because I didn’t feel like getting sick.
Atmosphere: 1
Food: 1
Service: 1
Trystan Junge
Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.
Atmosphere: 3
Food: 1
Service: 4
Tryoung
Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.
Atmosphere: 3
Food: 1
Service: 4
Lore Gonzalez
Clean place, but the truth is to pay for a sandwich with only 3 Rueda de ham and very poorly prepared two without Ham, they must show them first and the girl is very rude, very bad service.
Elvin Echeverri
What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.
Atmosphere: 1
Food: 1
Service: 1
Elvin John
What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.
My fiancé was treated horribly by the dude with dreads and was wearing a silver chain on 7/29/23. He smashed her bread and treated her with rude behavior and language. She asked nicely for her sandwhiches, her toppings, and bread and he reacted with such a nasty attitude. He should be
Atmosphere: 1
Food: 1
Service: 1
Jaimaine Grant
Today July 19th 2023, I get 30 minutes of my lunch break and decided to come to this Subway my job is 5 minutes travel time I literally spent 25 minutes in the line waiting for a sorry a** tuna sandwich very disappointed and unsatisfied
Nicholas Lucero
What a Shining Good Example for the Subway Brand: Top Quality Food, Service, Cleanliness, Atmosphere, & AttitudesI had an excellent experience at this location last month & on a few other visits the past 12 months. Hard to find the time (to leave free-critiqued reviews of feedback) but the experience was 'so good' as I and any customer expects that I just have to leave a review. Especially in contrast to the Sun City CA location, with thier 'box of chocolates experiences' I and many other former customers seem to experience over there.Sooo, I walk in and I and others recieve a 'warm and sincere' welcoming. " Hi, Welcome to Subway" with intuitive happy & sincere signals coming from the workers voices and body language. Yes, humans are able to pick up on many small nuanced details. Then, although there is a small line it moves at a pace the Subway Brand would be happy with because it makes customers happy and good for business. Once it is my turn, I am again greeted by a (happy, hardworking, & good attitude) Subway employee again asking me, "how they may assist me in making me a Sub sandwich?"As a frequent customer of Subway/patron I know how I like my Sub sandwiches and I let the Associate of Subway know. Typically it's to have extra-virgin olive oil & Aveli-Garlic Paste spread evenly on the bread with the cheese before baking it too over medium. Then, I always ask for all-veggies except for Avocado to save on some money. I always insist on & very light and even dispersement of the Pepper Chennies & Jalapenos; along with even distribution of Maignaise & Mustard. I like half the amount of Mustard as my Maignaise and ask to have it cross or diagonal lined across the sandwich evenly. Then I like it finished off with some Balsamic Vinegar & maybe another squirt of Olive Oil or Garlic Paste but definitely a 'controled & reasonable shake of salt & pepper'. One suggestion I'd make for all the servers though from what I have seen and experienced now in retrospect is that they should always ask how much on the salt because it could ruin the ENTIRE SANDWICH! if too much, and I rarely get asked.However, at this location, the worker was nice, kind, respectful and wanting to please so they started with a reasonable amount and I said something to the effect of "thank you that's good". Unlike the Sun City location where the girl had poured it on before I even had a chance to react. Intentional I don't know but any reasonable person knows not to do that. I also had one experience like that with this women that had a bad attitude at the Menifee next to Ralphs location before closing. The Sun City Ca Subway was an hour before closing during my bad experience. Are workers cranky and tired from a long days work taking it out on patrons? Still this is unexceptional?So, finishing off this review for this Perris location; everything was glaringly clean & polished; workers were clean, happy and respectful; food was very fresh that can be seen and felt in biting into it; the service that is OHH SO IMPORTANT was WAY ABOVE average from what the other shops seem to be branding and imprinting upon people going into the Subway Brand at Menifee and Sun City. I HAD AN OVERALL 5-star experience that Subway would be proud of for this Perris location.
Atmosphere: 5
Food: 5
Service: 5
Niecey Hawkins
So I've been coming to this Subway for two years and I will not be coming back after today. I asked for extra olives and she sprinkled a few more on top. Now look, I don't request every topping. Just 3-4 (tomatoes, pickles, olives, spinach). When I asked her if she could put more on... she said I did. I then asked if she could charge me for extras and she said "NO"How am I supposed to get a sandwich made the way I want and I am being denied? She wasn't even nice about it.Now I have to drive a few extra minutes over to the other subway, so that I can have a great experience. What I received here is unfriendly service and a sandwich that I did not want to eat.Now I have to request for someone to contact me so that I can get a refund. If I'm going to pay over $20 for two sandwiches, they should at least be made the way I want.I wish I could give zero stars!
Mely Mel
On May 25, i came to this subway . I am very disappointed on the customer service i received . The staff member name Abby was very rude and disrespectful. People like that should not be able to work with customer service . She definitely needs to have training on how to approach customers. I was in line waiting for 15 minutes without nobody acknowledging me. So i decided to speak up and Abby decides to let me know i was in the wrong line . Mind you they could of told me this when i was standing there . Instead of acknowledging where i was at and hearing customers she decides to just assume . Definitely not coming here again . So disappointed by the service this place provides. I can definitely agree with the reviews .
The lady who attended me was very rude and dismissive and trying to rush me along seems they’re understaffed or under qualified but that’s no reason to treat someone like that sad to see people still act like this in 2025
Atmosphere: 1
Food: 1
Service: 1
Great and fast service thank you ash!! Ash is so kind and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Don't bother looking for your online order on the shelf. They don't use it 💀
I ordered a CBR online, and when I came home and opened it up it was on the wrong bread. I ordered the ITALIAN HERB AND CHEESE bread and I received original white. I called to inform them of the wrong bread I got they told me that I can drive back give them my receipt and give the sandwich back.. they didn’t even offer to make another sandwich free of charge or at least something else in place of the wrong order.. THEY DIDNT HAVE A MANAGER ON SITE!! To resolve this issue. DO BETTER SUBWAY.
Service: 1
I have a very valid reason for leaving a 1 star review. At around 10 a.m. this morning I went to subway and had a sandwich made. Long story short the gentleman that made my sub was very nice but after making my sub and ringing me up I was getting ready to leave and he sniffled like he was sick then rubbed his nose on his forearm then coughed. My thin is this, if you are sick and working in foodservice then peaked stay home or let management know you are sick. Now we don’t know the full backstory on why he was working today but needless to say. I threw out my food and went to Primos tacos next door and got food because I didn’t feel like getting sick.
Atmosphere: 1
Food: 1
Service: 1
Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.
Atmosphere: 3
Food: 1
Service: 4
Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.
Atmosphere: 3
Food: 1
Service: 4
Clean place, but the truth is to pay for a sandwich with only 3 Rueda de ham and very poorly prepared two without Ham, they must show them first and the girl is very rude, very bad service.
What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.
Atmosphere: 1
Food: 1
Service: 1
What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My fiancé was treated horribly by the dude with dreads and was wearing a silver chain on 7/29/23. He smashed her bread and treated her with rude behavior and language. She asked nicely for her sandwhiches, her toppings, and bread and he reacted with such a nasty attitude. He should be
Atmosphere: 1
Food: 1
Service: 1
Today July 19th 2023, I get 30 minutes of my lunch break and decided to come to this Subway my job is 5 minutes travel time I literally spent 25 minutes in the line waiting for a sorry a** tuna sandwich very disappointed and unsatisfied
What a Shining Good Example for the Subway Brand: Top Quality Food, Service, Cleanliness, Atmosphere, & AttitudesI had an excellent experience at this location last month & on a few other visits the past 12 months. Hard to find the time (to leave free-critiqued reviews of feedback) but the experience was 'so good' as I and any customer expects that I just have to leave a review. Especially in contrast to the Sun City CA location, with thier 'box of chocolates experiences' I and many other former customers seem to experience over there.Sooo, I walk in and I and others recieve a 'warm and sincere' welcoming. " Hi, Welcome to Subway" with intuitive happy & sincere signals coming from the workers voices and body language. Yes, humans are able to pick up on many small nuanced details. Then, although there is a small line it moves at a pace the Subway Brand would be happy with because it makes customers happy and good for business. Once it is my turn, I am again greeted by a (happy, hardworking, & good attitude) Subway employee again asking me, "how they may assist me in making me a Sub sandwich?"As a frequent customer of Subway/patron I know how I like my Sub sandwiches and I let the Associate of Subway know. Typically it's to have extra-virgin olive oil & Aveli-Garlic Paste spread evenly on the bread with the cheese before baking it too over medium. Then, I always ask for all-veggies except for Avocado to save on some money. I always insist on & very light and even dispersement of the Pepper Chennies & Jalapenos; along with even distribution of Maignaise & Mustard. I like half the amount of Mustard as my Maignaise and ask to have it cross or diagonal lined across the sandwich evenly. Then I like it finished off with some Balsamic Vinegar & maybe another squirt of Olive Oil or Garlic Paste but definitely a 'controled & reasonable shake of salt & pepper'. One suggestion I'd make for all the servers though from what I have seen and experienced now in retrospect is that they should always ask how much on the salt because it could ruin the ENTIRE SANDWICH! if too much, and I rarely get asked.However, at this location, the worker was nice, kind, respectful and wanting to please so they started with a reasonable amount and I said something to the effect of "thank you that's good". Unlike the Sun City location where the girl had poured it on before I even had a chance to react. Intentional I don't know but any reasonable person knows not to do that. I also had one experience like that with this women that had a bad attitude at the Menifee next to Ralphs location before closing. The Sun City Ca Subway was an hour before closing during my bad experience. Are workers cranky and tired from a long days work taking it out on patrons? Still this is unexceptional?So, finishing off this review for this Perris location; everything was glaringly clean & polished; workers were clean, happy and respectful; food was very fresh that can be seen and felt in biting into it; the service that is OHH SO IMPORTANT was WAY ABOVE average from what the other shops seem to be branding and imprinting upon people going into the Subway Brand at Menifee and Sun City. I HAD AN OVERALL 5-star experience that Subway would be proud of for this Perris location.
Atmosphere: 5
Food: 5
Service: 5
So I've been coming to this Subway for two years and I will not be coming back after today. I asked for extra olives and she sprinkled a few more on top. Now look, I don't request every topping. Just 3-4 (tomatoes, pickles, olives, spinach). When I asked her if she could put more on... she said I did. I then asked if she could charge me for extras and she said "NO"How am I supposed to get a sandwich made the way I want and I am being denied? She wasn't even nice about it.Now I have to drive a few extra minutes over to the other subway, so that I can have a great experience. What I received here is unfriendly service and a sandwich that I did not want to eat.Now I have to request for someone to contact me so that I can get a refund. If I'm going to pay over $20 for two sandwiches, they should at least be made the way I want.I wish I could give zero stars!
On May 25, i came to this subway . I am very disappointed on the customer service i received . The staff member name Abby was very rude and disrespectful. People like that should not be able to work with customer service . She definitely needs to have training on how to approach customers. I was in line waiting for 15 minutes without nobody acknowledging me. So i decided to speak up and Abby decides to let me know i was in the wrong line . Mind you they could of told me this when i was standing there . Instead of acknowledging where i was at and hearing customers she decides to just assume . Definitely not coming here again . So disappointed by the service this place provides. I can definitely agree with the reviews .
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