Subway

3150 Case Rd Suite H-3, Perris
(951) 928-9837

Recent Reviews

Trystan Junge

Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.

Atmosphere: 3

Food: 1

Service: 4

Tryoung

Almost $15 for this sandwich and I think a mcdouble from McDonald's had more meat.

Atmosphere: 3

Food: 1

Service: 4

Lore Gonzalez

Clean place, but the truth is to pay for a sandwich with only 3 Rueda de ham and very poorly prepared two without Ham, they must show them first and the girl is very rude, very bad service.

Elvin Echeverri

What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.

Atmosphere: 1

Food: 1

Service: 1

Elvin John

What a mess, order 2 foot longs both where salted way too much, called the store back, they asked for me to bring the sandwiches back, after we spoke to manager William, they did not honor the refund or make a new sandwich, it was not about getting a free sandwich, It’s about acknowledging the error and making an effort to help the customer, but also treating the customers with respect, we where not there trying to get a free sub, we where there due to the inedible subs we received. Terrible customer service and terrible experience. Never going back to any Subway again.

Atmosphere: 1

Food: 1

Service: 1

Aurora B.

I went yesterday to get two footlongs. The sandwich maker had an attitude the whole time with previous customers but also with myself. Next, I wanted to add avocado to my sandwich and noticed the avocados were browning from sitting in the container the whole day. I left upset with the quality and customer service Subway now offers.

I'm A Giraffe

My fiancé was treated horribly by the dude with dreads and was wearing a silver chain on 7/29/23. He smashed her bread and treated her with rude behavior and language. She asked nicely for her sandwhiches, her toppings, and bread and he reacted with such a nasty attitude. He should be

Atmosphere: 1

Food: 1

Service: 1

Jaimaine Grant

Today July 19th 2023, I get 30 minutes of my lunch break and decided to come to this Subway my job is 5 minutes travel time I literally spent 25 minutes in the line waiting for a sorry a** tuna sandwich very disappointed and unsatisfied

Nicholas Lucero

What a Shining Good Example for the Subway Brand: Top Quality Food, Service, Cleanliness, Atmosphere, & AttitudesI had an excellent experience at this location last month & on a few other visits the past 12 months. Hard to find the time (to leave free-critiqued reviews of feedback) but the experience was 'so good' as I and any customer expects that I just have to leave a review. Especially in contrast to the Sun City CA location, with thier 'box of chocolates experiences' I and many other former customers seem to experience over there.Sooo, I walk in and I and others recieve a 'warm and sincere' welcoming. " Hi, Welcome to Subway" with intuitive happy & sincere signals coming from the workers voices and body language. Yes, humans are able to pick up on many small nuanced details. Then, although there is a small line it moves at a pace the Subway Brand would be happy with because it makes customers happy and good for business. Once it is my turn, I am again greeted by a (happy, hardworking, & good attitude) Subway employee again asking me, "how they may assist me in making me a Sub sandwich?"As a frequent customer of Subway/patron I know how I like my Sub sandwiches and I let the Associate of Subway know. Typically it's to have extra-virgin olive oil & Aveli-Garlic Paste spread evenly on the bread with the cheese before baking it too over medium. Then, I always ask for all-veggies except for Avocado to save on some money. I always insist on & very light and even dispersement of the Pepper Chennies & Jalapenos; along with even distribution of Maignaise & Mustard. I like half the amount of Mustard as my Maignaise and ask to have it cross or diagonal lined across the sandwich evenly. Then I like it finished off with some Balsamic Vinegar & maybe another squirt of Olive Oil or Garlic Paste but definitely a 'controled & reasonable shake of salt & pepper'. One suggestion I'd make for all the servers though from what I have seen and experienced now in retrospect is that they should always ask how much on the salt because it could ruin the ENTIRE SANDWICH! if too much, and I rarely get asked.However, at this location, the worker was nice, kind, respectful and wanting to please so they started with a reasonable amount and I said something to the effect of "thank you that's good". Unlike the Sun City location where the girl had poured it on before I even had a chance to react. Intentional I don't know but any reasonable person knows not to do that. I also had one experience like that with this women that had a bad attitude at the Menifee next to Ralphs location before closing. The Sun City Ca Subway was an hour before closing during my bad experience. Are workers cranky and tired from a long days work taking it out on patrons? Still this is unexceptional?So, finishing off this review for this Perris location; everything was glaringly clean & polished; workers were clean, happy and respectful; food was very fresh that can be seen and felt in biting into it; the service that is OHH SO IMPORTANT was WAY ABOVE average from what the other shops seem to be branding and imprinting upon people going into the Subway Brand at Menifee and Sun City. I HAD AN OVERALL 5-star experience that Subway would be proud of for this Perris location.

Atmosphere: 5

Food: 5

Service: 5

Niecey Hawkins

So I've been coming to this Subway for two years and I will not be coming back after today. I asked for extra olives and she sprinkled a few more on top. Now look, I don't request every topping. Just 3-4 (tomatoes, pickles, olives, spinach). When I asked her if she could put more on... she said I did. I then asked if she could charge me for extras and she said "NO"How am I supposed to get a sandwich made the way I want and I am being denied? She wasn't even nice about it.Now I have to drive a few extra minutes over to the other subway, so that I can have a great experience. What I received here is unfriendly service and a sandwich that I did not want to eat.Now I have to request for someone to contact me so that I can get a refund. If I'm going to pay over $20 for two sandwiches, they should at least be made the way I want.I wish I could give zero stars!

Niecey T.

So I've been coming to this Subway for two years and I will not be coming back after today. I asked for extra olives and she sprinkled a few more on top. Now look, I don't request every topping. Just 3-4 (tomatoes, pickles, olives, spinach). When I asked her if she could put more on... she said I did. I then asked if she could charge me for extras and she said "NO"How am I supposed to get a sandwich made the way I want and I am being denied? She wasn't even nice about it. Now I have to drive a few extra minutes over to the other subway, so that I can have a great experience. What I received here is unfriendly service and a sandwich that I did not want to eat. Now I have to request for someone to contact me so that I can get a refund. If I'm going to pay over $20 for two sandwiches, they should at least be made the way I want.I wish o could give zero stars!

Racquel B.

Just came in for a quick dinner and man oh man the experience with the service. The young lady with brown and blonde braids. Lord!!! First while putting on her gloves she has to have a conversation with the man in front of us ( who was being helped by a young man) about her getting her piercings removed and the location. Somewhere in Murrieta. Then something about her having to be on soft foods before. Once she was done talking. Ordering my turkey foot long became a hard task. First she didn't understand what kind of bread I asked for. The Rosemary herb cheddar bread. Then I asked was the bread hard. She seem like she didn't understand the question. She said it wasn't but it was. Then I asked for mustard on half the sandwich and Mayo on the other. As in half and half. Gotten this done hundreds of times. She didn't understand what I meant. I had to brake it down to her and even then she still put mustard on the whole thing. Then I ask for olives on the side that only had mustard and even my husband said it after me and guess what she does. Those the olives on the side with the Mayo smh. I let her know that's now what we say and I asked " are you high, you must have just smoke some weed because your making this difficult" she got an attitude and scooped the Mayo covered olives off the sandwich and put them on the side with the mustard only ‍ so now the side with only mustard was full of Mayo. I normally would have went bad, but she was young and I didn't want to make the girl cry cuz I definitely was about to lose it. Thank god the young man working was in his right mind and friendly rang us and even gave me Mayo on the side and honey mustard on the side ( didn't ask for it on the sandwich because this chick was confused) I don't know if home girl was new or what, but she definitely need to go back into training cuz baby this ain't the job for you if it's that hard to understand how to make a sandwich. Good luck on getting your piercings removed hope that goes before then your job performance, because it was definitely poor.

Chris U.

Worse service ever. Went in today ordered 3 sandwiches asked for extra pickles and they told me they can only give 4 pickles for a 12 inch sammy. This is the only subway that has ever told me that. And the way the employees told me that was rude and with attitude.Will never go here again. And advise everyone to go the 2 other subways in town.

Ebaby 0.

I usually give this place 5 stars but I was very disappointed with this one employee named abbie She repeatedly kept Saying " what and HUH " while rolling her eyes! And charged me twice for value a fresh value meal!

Mely Mel

On May 25, i came to this subway . I am very disappointed on the customer service i received . The staff member name Abby was very rude and disrespectful. People like that should not be able to work with customer service . She definitely needs to have training on how to approach customers. I was in line waiting for 15 minutes without nobody acknowledging me. So i decided to speak up and Abby decides to let me know i was in the wrong line . Mind you they could of told me this when i was standing there . Instead of acknowledging where i was at and hearing customers she decides to just assume . Definitely not coming here again . So disappointed by the service this place provides. I can definitely agree with the reviews .

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