I had a very good experience with the management, Also the owner of this location was delightful & helped me with everything I needed ☺️
Amanda Gil
Absolutely amazing cake makers here! They did a wicked cake for my daughters birthday and it was stunning!!
Atmosphere: 5
Food: 5
Service: 5
Jason LaFoy
Paid $7 for a double scoop and BARELY got a single scoop!! Completely ridiculous! I frequent Baskin Robbins and have NEVER received such an unacceptable portion.
Food: 1
Service: 1
Rosemary Saulino
I'm happy to say that recently I've had 2 very good experiences at the Petaluma Baskin-Robbins. A few years ago I ordered 2 very special ice cream cakes for a family reunion.The person wrotemy order down & I had the receipt. I had prepaid about $60 for the 2. Got there for pick up but they had no record of it. They then looked at the order book & found my order but they said the cakes probably hadn't come in yet. I asked for the manager's contact info. The young kids behind the counter said they didn't know him & he only came in every 3 months. It went downhill from there.I think it must have a new owner or manager now. Much better. I might even order a special cake just to see what happens.
Carol BrayLoy
Very good ice cream, but pricey.
Bobby Bray
Very good ice cream, but pricey.
Nick Luciani
It's B&R...how can you go wrong...good ice cream... prices are still reasonable...the staff are all HS kids so be nice when they are slammed!!
Richert Gordon Salondaka
We LOVE $2.99 Sundae Family Night!!!
Fran Blaye
The girls were busy as hell but they noted who came in and the order they entered. I gave them a 4 because the ice cream I wanted wasn't in from corporate yet, but was listed as available in Nov. Not their fault, but I was disappointed. Oh well, I think I'll survive.
Angel Smith
Love it nice ppl there nice workers who help and give you what you want it's amazing ?
I like ice cream and I love Baskin-Robbins. Sam the owner does a great job and really cares about her clients and what they want.
Lindsey Bridges
Seriously the best service, best cakes and decorating hands down! And reasonably priced. Sam and Mallory are artists, phenomenal decorating skills! They will blow you away every time! One of my fav local businesses!
Sad Faerie
Fast friendly service, great Covid procedures, and obviously great ice cream!
I had a very good experience with the management, Also the owner of this location was delightful & helped me with everything I needed ☺️
Absolutely amazing cake makers here! They did a wicked cake for my daughters birthday and it was stunning!!
Atmosphere: 5
Food: 5
Service: 5
Paid $7 for a double scoop and BARELY got a single scoop!! Completely ridiculous! I frequent Baskin Robbins and have NEVER received such an unacceptable portion.
Food: 1
Service: 1
I'm happy to say that recently I've had 2 very good experiences at the Petaluma Baskin-Robbins. A few years ago I ordered 2 very special ice cream cakes for a family reunion.The person wrotemy order down & I had the receipt. I had prepaid about $60 for the 2. Got there for pick up but they had no record of it. They then looked at the order book & found my order but they said the cakes probably hadn't come in yet. I asked for the manager's contact info. The young kids behind the counter said they didn't know him & he only came in every 3 months. It went downhill from there.I think it must have a new owner or manager now. Much better. I might even order a special cake just to see what happens.
Very good ice cream, but pricey.
Very good ice cream, but pricey.
It's B&R...how can you go wrong...good ice cream... prices are still reasonable...the staff are all HS kids so be nice when they are slammed!!
We LOVE $2.99 Sundae Family Night!!!
The girls were busy as hell but they noted who came in and the order they entered. I gave them a 4 because the ice cream I wanted wasn't in from corporate yet, but was listed as available in Nov. Not their fault, but I was disappointed. Oh well, I think I'll survive.
Love it nice ppl there nice workers who help and give you what you want it's amazing ?
Restaurantji Recommends
My son loved his birthday cake!!!
My son loved his birthday cake!!!
I like ice cream and I love Baskin-Robbins. Sam the owner does a great job and really cares about her clients and what they want.
Seriously the best service, best cakes and decorating hands down! And reasonably priced. Sam and Mallory are artists, phenomenal decorating skills! They will blow you away every time! One of my fav local businesses!
Fast friendly service, great Covid procedures, and obviously great ice cream!
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