Baskin-Robbins
60 E Washington St, Petaluma
(707) 763-3131
Recent Reviews
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Familiar local mainstay, high quality and delicious. Good location, easy parking, nice folks.
Came in for 2 2 scoop ice cream sundaes tonight.
I have to tell you, we barely even got one very small scoop. Supposed to be a 2 scoop sundae. This is the second time within a month that this very unfortunate experience happened! Totally bummed and feel ripped off.
Well, looks like we will have to take our business elsewhere.
Bye Bye B&R..
Do yourself a favor people, Fruita is right around the corner which is bomb..
And they will take care of you and give you what you paid for and with a smile!!
I had a very good experience with the management, Also the owner of this location was delightful & helped me with everything I needed ☺️
Absolutely amazing cake makers here! They did a wicked cake for my daughters birthday and it was stunning!!
Atmosphere: 5
Food: 5
Service: 5
Paid $7 for a double scoop and BARELY got a single scoop!! Completely ridiculous! I frequent Baskin Robbins and have NEVER received such an unacceptable portion.
Food: 1
Service: 1
I'm happy to say that recently I've had 2 very good experiences at the Petaluma Baskin-Robbins. A few years ago I ordered 2 very special ice cream cakes for a family reunion.The person wrotemy order down & I had the receipt. I had prepaid about $60 for the 2. Got there for pick up but they had no record of it. They then looked at the order book & found my order but they said the cakes probably hadn't come in yet. I asked for the manager's contact info. The young kids behind the counter said they didn't know him & he only came in every 3 months. It went downhill from there.I think it must have a new owner or manager now. Much better. I might even order a special cake just to see what happens.
Very good ice cream, but pricey.
Very good ice cream, but pricey.
It's B&R...how can you go wrong...good ice cream... prices are still reasonable...the staff are all HS kids so be nice when they are slammed!!
We LOVE $2.99 Sundae Family Night!!!
Restaurantji Recommends
The girls were busy as hell but they noted who came in and the order they entered. I gave them a 4 because the ice cream I wanted wasn't in from corporate yet, but was listed as available in Nov. Not their fault, but I was disappointed. Oh well, I think I'll survive.
Love it nice ppl there nice workers who help and give you what you want it's amazing ?
My son loved his birthday cake!!!
My son loved his birthday cake!!!
I like ice cream and I love Baskin-Robbins. Sam the owner does a great job and really cares about her clients and what they want.
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