Chipotle Mexican Grill

401 Kenilworth Dr #710, Petaluma
(707) 772-5225

Recent Reviews

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Andrew

Never order online. Multiple times I’ve ordered double meat, and every time I get maybe 1/3-1/2 of a serving.

Just Me

I don’t understand how any of these places stay in business anymore. I agree with the guy a couple months ago that said the cashier lady was horrible. She didn’t hear what I said so she said what in a very bad tone, I replied with I don’t need anything else, thank you,then she took my money gave me my burrito After putting it in a bag without saying anything else and a horrible look. She seemed to not want to be at work and I seem to have offended her because she didn’t hear my first response. The guy making my burrito was horrible also. For some reason now it seems like the scoops of food are not as big as when I was there previously. I haven’t been there for a while and it looks like none of the same employees are there either. . This kid put in 3/4 of a scoop of each one of the things that I asked for and then for some reason, smooshed them down with the spoon after he put it in my bowl. It might’ve just been the timing of day, but none of the food was hot, Like they were getting towards the bottom of each tray before they refill it with new hot food. But, when you go in there, the feeling is just that none of the employees are happy. They don’t wanna work there and their attitude extends to their work and the food. I’m sure that they have lost business because I can’t imagine people enjoy dealing with that cashier or having to tell the guy making your food to give you the designated amount and/or not to smash it down so he can put the top of the bowl on with less effort. It seems all employees now at most business establishments are just horrible Somewhat disappointing because it used to be a good place to go get a burrito and a Coke. But now a burrito and fountain drink is over $20 and the food and service are just ok.. A little rough. This place definitely needs an overall with all of its employees. Clean house and start fresh and get this business back and the way it was when it started

Food: 1

Service: 1

Larry Wolfson

Burrito with guac and small chips for just under 20 bucks.

Atmosphere: 1

Food: 2

Service: 2

DAN WHELAN

Parking: too expensive, I can afford it, but I will not return often

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Steak Burrito Bowl

ROADBEAR

The food is great, and customer service is really good. Easy parking. Recommend highly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burrito Bowl

Max U

The cashier is the worst employee there and needs retraining her attitude is worst then people working at the DMV.
The cooks and rest of the workers are nice but not the cashier
Foods solid

Atmosphere: 2

Food: 3

Service: 2

TERROR GONZALVEZ

The name is too big for the chain restaurant…
Honestly this is not real chipotle as matter fact there’s no Chipotle Chile or Real chipotle sauce to honor the name also food is a lame how mexican ppl go and eat that?? Ewww no
Im not gonna say no Workers are real nice but ambience is nothing and food ewww no

Atmosphere: 3

Food: 2

Service: 4

Murali

It was a standard chipotle experience. The food was good guacamole was fresh. We tried queso Blanco, which was hot and tasty. There was a lot of outdoor seating. A lot of parking nearby. Overall, it was a spacious and there is also a Tesla charging nearby and then that’s it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Large Side of Queso Blanco, Tacos

Dayra alabanzas Mejia

Very good food, excellent service and very pleasant atmosphere, I recommend it

Atmosphere: 5

Food: 5

Service: 5

Héctor Fley

Great fast food. Great customer service..

Atmosphere: 5

Food: 5

Service: 5

Zachery Walker

I love this place...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burrito Bowl, Tacos

Hayden Linder

White girl in the glasses barely gave me any food.

Pretzel Stick

To see a worker literally pinch a small amount of meat to put in your bowl, pause for a moment, and then grab an even smaller pinch of meat is an experience I don’t wish upon anyone.

Also bad service in general, and who thought that the table layout was a good idea? Only a corporation that doesn’t consider its customers human would come up with such a design.

Atmosphere: 2

Food: 2

Service: 1

Vijay Bhusri

The staff created a really nice positive atmosphere. The food was great.

Vegetarian options: The guacamole is the best.

Parking: Lots and lots of parking.

Kid-friendliness: The staff was really kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Chips & Large Guacamole, Go Half Veggie Bowl, Tortilla on the Side, Chips, Bottled Water, Kid's Build Your Own, Salad

Guy Peled

Ok.. menu kind of limited.

Atmosphere: 3

Food: 4

Service: 3

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