Cleaner, smaller, fun decor - this is a superior McDonald's. Have to order from a kiosk but the staff are willing to help you with each step. I like McDonald's places but this one is special.
Atmosphere: 5
Food: 5
Service: 5
Team Adcor
Great big breakfast with iced coffee!
Atmosphere: 4
Food: 5
Service: 5
Tyler Schallert
I am simply going to transcribe the conversation between me and Yahaira who was working the drive through window tonight (6:30pm on 7/20/25)
Yahaira: Hi welcome to McDonald’s what can I get you
Me: I’ll just have an ice cream please
Yahaira: Unfortunately our ice cream machine isn’t working right now
Me: Oh ok that’s all I wanted so I guess I’ll drive though then
Yahaira: let me check if the other ice cream machine is working (confusing but ok)
Me: ok thanks
*sitting in silence for about 5 minutes with multiple cars behind me in line*
Me:… did you check if the other ice cream machine was working?
Yahaira: No I said you can check
Me: you said I can check?
Yahaira: yeah
Me: I’m sorry what do you mean?
Yahaira: you can check if the other ice cream machine is working
Me: What are you talking about how would I know?
Yahaira: you can go to another McDonald’s
Me: ok so why did you just let me sit here for 5 minutes and hold up the line
Yahaira: *nervously giggles*
And then I drove away but she was nice enough to give her name at the window.
I rates service 2 stars instead of 1 because I did get a good chuckle out of it, but very strange experience. In all fairness she probably gets paid exactly what she deserves from McDonald’s so I guess we can’t expect much else.
Attached below is a picture of my ice cream cone I got from the McDonald’s off Rohnert Park expressway, so the story did have a happy ending :)
Atmosphere: 1
Food: 1
Service: 2
Lyssa Wood
Worst McDonald’s to go to In the whole Bay Area, took me 40 mins to get one cheese burger
Atmosphere: 1
Food: 1
Service: 1
Jason Sanchez
I’ve now ordered from this McDonald’s 5x since I moved to Petaluma over 2 years ago and EVERY SINGLE TIME, they have messed up my order. They either don’t give items and/or completely replace items with incorrect items. Every time I order there it’s been a horrible experience and Corporate McDonald’s has no way of talking to anybody about it to remedy the issue.
Service: 1
Emly
stopped for ice cream shake. drove thru backed up. waited 15 minutes and turned around to go in. another 15 min wait. Will never go to this mcdonalds again.
mw jones
It was great! Food was hot and very tasty counter girl was very pleasant and informative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries
mill garrett
It's McDonald's, it'll do in a pinch. Everyone working there was great though!! They were the friendliest McDonald's employees I've ever met... You should probably give them a raise.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Big Mac, Fries
Michelle Caccamisi
Yummy breakfast items & even on sale buy one get one for $1. Clean restrooms
Atmosphere: 4
Food: 4
Service: 4
Robert Chrisroph
Easy access from freeway and back on. Very friendly.
No matter what your order they tell u to wait in the drive food spot even if its ready. Food was cold and employees were rude. They dont deserve the taide we gave them
Atmosphere: 1
Food: 1
Service: 1
filantropía 727
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Kristie I
A mc'crispy and an ice water through the drive thru, The sandwich has two pickles, no mayo, no sauce, no lettuce, no tomato and a chicken Patty on a bare bun. Paid a total of $7.57, went back to the drive-thru and they told me that that is standard for a McChicken. If I wanted the deluxe, I would get tomato and lettuce and Mayo. What a rip-off
Atmosphere: 3
Food: 2
Service: 4
JA Edwards
Rude people, drive way is dirty, kinda makes you want to avoid this location
Atmosphere: 1
Food: 3
Service: 1
Ed Green
Somehow two egg McMuffin breakfast meals cost $25. I am not going back to McDonald's. I could get two hamburgers at Fogo de Chao for that price
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin with Egg
Cleaner, smaller, fun decor - this is a superior McDonald's. Have to order from a kiosk but the staff are willing to help you with each step. I like McDonald's places but this one is special.
Atmosphere: 5
Food: 5
Service: 5
Great big breakfast with iced coffee!
Atmosphere: 4
Food: 5
Service: 5
I am simply going to transcribe the conversation between me and Yahaira who was working the drive through window tonight (6:30pm on 7/20/25)
Yahaira: Hi welcome to McDonald’s what can I get you
Me: I’ll just have an ice cream please
Yahaira: Unfortunately our ice cream machine isn’t working right now
Me: Oh ok that’s all I wanted so I guess I’ll drive though then
Yahaira: let me check if the other ice cream machine is working (confusing but ok)
Me: ok thanks
*sitting in silence for about 5 minutes with multiple cars behind me in line*
Me:… did you check if the other ice cream machine was working?
Yahaira: No I said you can check
Me: you said I can check?
Yahaira: yeah
Me: I’m sorry what do you mean?
Yahaira: you can check if the other ice cream machine is working
Me: What are you talking about how would I know?
Yahaira: you can go to another McDonald’s
Me: ok so why did you just let me sit here for 5 minutes and hold up the line
Yahaira: *nervously giggles*
And then I drove away but she was nice enough to give her name at the window.
I rates service 2 stars instead of 1 because I did get a good chuckle out of it, but very strange experience. In all fairness she probably gets paid exactly what she deserves from McDonald’s so I guess we can’t expect much else.
Attached below is a picture of my ice cream cone I got from the McDonald’s off Rohnert Park expressway, so the story did have a happy ending :)
Atmosphere: 1
Food: 1
Service: 2
Worst McDonald’s to go to In the whole Bay Area, took me 40 mins to get one cheese burger
Atmosphere: 1
Food: 1
Service: 1
I’ve now ordered from this McDonald’s 5x since I moved to Petaluma over 2 years ago and EVERY SINGLE TIME, they have messed up my order. They either don’t give items and/or completely replace items with incorrect items. Every time I order there it’s been a horrible experience and Corporate McDonald’s has no way of talking to anybody about it to remedy the issue.
Service: 1
stopped for ice cream shake. drove thru backed up. waited 15 minutes and turned around to go in. another 15 min wait. Will never go to this mcdonalds again.
It was great! Food was hot and very tasty counter girl was very pleasant and informative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries
It's McDonald's, it'll do in a pinch. Everyone working there was great though!! They were the friendliest McDonald's employees I've ever met... You should probably give them a raise.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Big Mac, Fries
Yummy breakfast items & even on sale buy one get one for $1. Clean restrooms
Atmosphere: 4
Food: 4
Service: 4
Easy access from freeway and back on. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries
Restaurantji Recommends
No matter what your order they tell u to wait in the drive food spot even if its ready. Food was cold and employees were rude. They dont deserve the taide we gave them
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
A mc'crispy and an ice water through the drive thru, The sandwich has two pickles, no mayo, no sauce, no lettuce, no tomato and a chicken Patty on a bare bun. Paid a total of $7.57, went back to the drive-thru and they told me that that is standard for a McChicken. If I wanted the deluxe, I would get tomato and lettuce and Mayo. What a rip-off
Atmosphere: 3
Food: 2
Service: 4
Rude people, drive way is dirty, kinda makes you want to avoid this location
Atmosphere: 1
Food: 3
Service: 1
Somehow two egg McMuffin breakfast meals cost $25. I am not going back to McDonald's. I could get two hamburgers at Fogo de Chao for that price
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin with Egg
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