fresh red onions with crispy pickles nothing was soggy, even the bun was toasted. tater tot option is scarce to find. nice warm quiet atmosphere with chill music ? staff has on. not fast food nor junk food but a hearty meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chili Dog, Superburger
Scott Stevens
Really good thick cooked-as-you-like hamburgers made with excellent beef.
Great food, good service. The burgers and fries are awesome and the milkshakes are out of this world. I think the only suggestion I would have is for the employees to find something to do besides visibly be in their phones when not helping customers.
Atmosphere: 4
Food: 5
Service: 4
Ednnayder Mazariegos
I ordered a bacon burger and some ketchup packets through DoorDash and did not get bacon on my burger or the ketchup. I also got extra pickles and reviewed 2 pickles. Food wasn’t bad but you could tell it wasn’t that fresh. Spent 19 bucks so I would expect to at least get bacon on the burger that I paid for.
Food: 3
Service: 1
Ashley Jackson
Sadly, this place is going downhill and has a huge issue with consistency. It used to be the best and the past five times I've had it, it's usually FREEZING COLD, beef arrived raw in the middle and the chicken was just raw all around, the portions for the sides vary from great to a small handful and 50% of the time I'm given the wrong sauce on the side. Not to mention the supersauce recipe has changed and not in a good way. It's not cheap either, so when the meal is ruined, it's really frustrating that I'm just throwing away money. I know someone who knows the owner and swears by this place, so obviously you either need to know the owner or just get lucky to get properly cooked, hot food. I won't be coming here again.Looks like the owner only comments on the good reviews, which tells me they could care less about providing a better experience to those of us PAYING for cold, raw, inconsistent food.
Food: 1
Service: 2
Javier Carreon
I never complain about anything hahaha (simon) I ordered my burger well cooked, it makes me sick when the meat is still red #superburger #cookingasatumadre #?????superburger
Janice LIstman
Needs to clean tables for new guests bcuz of turnover!
Atmosphere: 3
Food: 5
Service: 3
Joe
If these guys had a drive through it would be the busiest place in town.Glad they opened a petaluma location. Can't go wrong here from the burgers to the onion rings.
Atmosphere: 4
Food: 5
Service: 5
Nate Verbiscar-Brown
Awesome place. Good people working here.
Atmosphere: 4
Food: 5
Service: 5
Kelton Cordell
The Food was incredible, one of the best burgers ever. You can tell everything is fresh, and they have a high quality standard. The Ande Mint milkshake was perfect. it had the perfect consistency!
So many choices! And prepared just the way you like it.
Atmosphere: 3
Food: 5
Service: 5
sumit verma
customer service very bad
Mcfishsandwhich
Very delicious real meat real bread number one spot to go to
Brianna Gregory
I think the Cotati location is better. The fries and onion ring tasted like they were sitting out over an hour. Cold and stale tasting. They didn’t melt our cheese on the burger and forgot out ranch. Just laziness. Never had a bad meal from the Cotati location. They was the first time trying Petaluma and not good. Hoping they get it right next time
Fresh Diamond Inc
Very delicious real meat real bread number one spot to go to
fresh red onions with crispy pickles nothing was soggy, even the bun was toasted. tater tot option is scarce to find. nice warm quiet atmosphere with chill music ? staff has on. not fast food nor junk food but a hearty meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chili Dog, Superburger
Really good thick cooked-as-you-like hamburgers made with excellent beef.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings, Superburger
Great food, good service. The burgers and fries are awesome and the milkshakes are out of this world. I think the only suggestion I would have is for the employees to find something to do besides visibly be in their phones when not helping customers.
Atmosphere: 4
Food: 5
Service: 4
I ordered a bacon burger and some ketchup packets through DoorDash and did not get bacon on my burger or the ketchup. I also got extra pickles and reviewed 2 pickles. Food wasn’t bad but you could tell it wasn’t that fresh. Spent 19 bucks so I would expect to at least get bacon on the burger that I paid for.
Food: 3
Service: 1
Sadly, this place is going downhill and has a huge issue with consistency. It used to be the best and the past five times I've had it, it's usually FREEZING COLD, beef arrived raw in the middle and the chicken was just raw all around, the portions for the sides vary from great to a small handful and 50% of the time I'm given the wrong sauce on the side. Not to mention the supersauce recipe has changed and not in a good way. It's not cheap either, so when the meal is ruined, it's really frustrating that I'm just throwing away money. I know someone who knows the owner and swears by this place, so obviously you either need to know the owner or just get lucky to get properly cooked, hot food. I won't be coming here again.Looks like the owner only comments on the good reviews, which tells me they could care less about providing a better experience to those of us PAYING for cold, raw, inconsistent food.
Food: 1
Service: 2
I never complain about anything hahaha (simon)
I ordered my burger well cooked, it makes me sick when the meat is still red #superburger #cookingasatumadre #?????superburger
Needs to clean tables for new guests bcuz of turnover!
Atmosphere: 3
Food: 5
Service: 3
If these guys had a drive through it would be the busiest place in town.Glad they opened a petaluma location. Can't go wrong here from the burgers to the onion rings.
Atmosphere: 4
Food: 5
Service: 5
Awesome place. Good people working here.
Atmosphere: 4
Food: 5
Service: 5
The Food was incredible, one of the best burgers ever. You can tell everything is fresh, and they have a high quality standard. The Ande Mint milkshake was perfect. it had the perfect consistency!
Restaurantji Recommends
So many choices! And prepared just the way you like it.
Atmosphere: 3
Food: 5
Service: 5
customer service very bad
Very delicious real meat real bread number one spot to go to
I think the Cotati location is better. The fries and onion ring tasted like they were sitting out over an hour. Cold and stale tasting. They didn’t melt our cheese on the burger and forgot out ranch. Just laziness. Never had a bad meal from the Cotati location. They was the first time trying Petaluma and not good. Hoping they get it right next time
Very delicious real meat real bread number one spot to go to
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