McDonald's
3230 Wagon Train Rd, Phelan
(760) 249-5873
Recent Reviews
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There is not much to see here. If you want a stereotypical McDonalds, this is it. Atmosphere, food, and service are exactly like any other McDonalds.
Atmosphere: 3
Food: 4
Service: 3
Food was nice and hot fries were like freshly out of the fryer most definitely I will be back
Atmosphere: 5
Food: 5
Service: 5
Good clean place,restroom is good and clean, staff are nice and helpful
Atmosphere: 5
Food: 5
Service: 5
If you are driving to Vegas or other points north. Wait 30 minutes and go to one in Hesperia. This McDonald's is a disaster. One person was handling all store orders AND drive thru orders.
Atmosphere: 1
Service: 1
Ice cream machine is working đ
Atmosphere: 5
Food: 5
Service: 5
It's almost 100% automated and incredibly slow. This used to be a regular stop but it's just pathetic now
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Egg Mcmuffin
Parking lot needed to be cleaned! We parked in a handicap spot, we got out of the car and there were broken glass bottles all over where we parked!!
Atmosphere: 4
Food: 5
Service: 4
Service was ok, but really hard to understand them via drive through. A little disappointed in the silver dollar size patties and the fact it was $35 for my wife and little kid for basic items and I am still hungry. Shrinkflation is real. I miss 1980s McDs.
Atmosphere: 2
Food: 2
Service: 3
This McDonaldâs is very conveniently located right off the I-15 at the Wagon Trail Road exit near Highway 138. Itâs an excellent stop when youâre traveling, especially if youâre heading to the mountains, Skiing resort, Big Bear, or the Silverwood lake, or if youâre stuck in traffic and need a quick break.
One important thing to note: this location is often reported with incorrect hours. According to the app, hours show approximately 5 a.m. to 11 p.m., but I highly recommend double-checking directly in the McDonaldâs app before stopping, just to be safe.
Overall, this is a great and strategic location for travelers. Ideally, it should be open 24 hours, that would make it even better given how busy this route can get.
Additionally, this would be an excellent location for installing Tesla Superchargers. There are currently no nearby Superchargers in this stretch between San Bernardino, Fontana, or the Cajon Pass area, and having them here would be a total game-changer for EV drivers. The location is perfect and extremely convenient.
Hopefully, this is something that can be considered in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Dr Pepper, M\u0026M Mcflurry
The new corporate way of business is horrible. No more human interaction to the max at this location. They didn't want to take anyone's order, yet walked over to the kiosk and took everyone's order there. They literally stood there and completed everyone's order.....
I was the third person in line, and watched groups of people walk out when the lady said to use the kiosk.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Big Mac
Restaurantji Recommends
Fries were half full and cold
Food: 1
Service: 1
Customer service great
Atmosphere: 4
Food: 4
Service: 5
1. They served my toddler apple slices that expired a year ago! They were literally rotten. We opened the bag, and they smelled awful. Then we realized the date stamp on the package said they should have been used by January 2025, a year ago! It was also odd that we received a Sonic toy in the happy meal instead of the Disney toy that was advertised. The Sonic toy is from the same era as those expired apples, and I believe there have been several toys since. This leads me to believe that this location is using old and expired stock.
2. From the time we arrived to receiving our food was 55 minutes. There were only 5 cars ahead of us in the drive-thru! When I went in to use the restroom, the dining room was full of people waiting, but no one had their food. We finally received our order while I was waiting in line again to get a refund.
3. The french fries and nuggets my wife had were sour tasting. My double cheeseburger and McChicken both tasted odd and were lukewarm. We both got sick to our stomachs within an hour of eating, and the symptoms are persisting a day later. Thankfully we threw away the apple slices, and our toddler didn't seem to get sick from his cheeseburger.
I've attempted to call the location several times yesterday and today to warn them about the apples so they don't serve anymore of them to children. The phone just rings.
I have reported these issues to the county health department.
Atmosphere: 1
Food: 1
Service: 1
I am a big fan of McDonald and love almost all the stuff they have to offer. Today is the first time that I have to complain about this store. After window pick up, we drove to the local hills to enjoy our meal. The spicy chicken burger was thrown in the bag, not a big deal. However when I bite into the burger chicken was felt raw, it was crunchy in a wrong way. This was the first time that was different from every other spicy chicken burger đ, I ever had in McDonald's. Whoever working behind the counter, Please don't mess with people food. If they had a bad day, He or she should not be working. After a bite I throw away the burger. I hope everything goes well with me. Also please change the ink cartridge
Atmosphere: 1
Food: 1
Service: 4
The McDonald's with the smallest portion sizes.
Atmosphere: 2
Food: 3
Service: 4
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