2 adorable and attentive waitresses... One at the cash register and the other who composes the order.. I was very well served ??.. Very good ice cream!!
Edith V.
This is the second year I order my child's birthday cake from! They are very detailed to the order you make and the cake taste great! We ordered vanilla cake with chocolate chip ice cream. Thank you!
Cesar ET
I haven't been at Baskin for many years, now I return with one of my daughters and I am happy. It was a great memories and my daughter likes.
ANNIE W.
Great customer service! The cake decorator is very nice and makes beautiful cakes. He made my sons birthday cake exactly how I wanted it!
Jonathan L.
I had a great experience coming here. The employee named Nicole had amazing customer service and honestly deserves a raise. This will be my new ice cream shop from now on. If you're reading this Nicole, keep up the great work.
Veronica R.
Not sure what happened with what I thought was a very simple cake design. What I picked up looked nothing like the design shown online. No where did I specify to change the writing to cursive instead of the capital lettering shown on their website.
Natalie G.
STAY AWAY UNLESS YOU WANT TO BE KICKED OUT PRIOR TO CLOSING AND ARGUED WITH!! RUSHED TO FINISH ICE CREAM!My family and I came in for ice cream at 9:15pm. We went to sit down at the tables and chairs inside to enjoy our ice cream at 9:20pm. Right when we sat down, the worker told us we had till 9:40pm to eat our ice cream because they were closing up. My family and were at first rushing to finish our ice cream until I thought about it, the place closes at 10pm. At 9:40pm we still weren't finished, so I asked the worker don't you guys close at 10pm, she said yes. I said then why are you making us leave at 9:40pm. She said because that's when they have to close up. I told her that it didn't make sense and was actually rude and unprofessional because the store closes at 10pm and she wants us to leave at 9:40pm. Most places that close at their designated time, lock the door at that time and then clean up; not before- these girls obviously wanted to try and go home early. Also, I've never been told I have to leave 20 minutes before an establishment closes. The two girls were already putting spoons away and covering the cones at 9:30pm. That's bad service because if customers were to come in, how would these 2 girls help them.Then the two girls (the rudest had blue/green hair) started arguing with me from the cash register till when I sat back down at the table trying to explain why they need us to leave at 9:40pm...Which is extremely rude and disrespectful. I told them I'm not going to argue with them, I'm trying to enjoy my ice cream. I asked for the managers name and she screamed Alvin. I told her I will be contacting the manager tomorrow to let them know how rude and inconsiderate they are. I just moved to the area and will not come back here to be argued and yelled at for being right. My family and I will be going to the Whittier location moving forward. I also will be telling my family and friends to stay away from this location and will be complaining to Alvin.
Jacqueline D.
Absolutely the best experience ordering customized cake, the owner Alvin and his father are so nice and helpful. The cake came out amazing, my son loved it so much!
David Pollison
11:00 AM and they are still not open. So much for opening at 10:30. Maybe they changed their hours to 11:30 AM, or Noon? Two other custoners just walked away.
Debra B.
In Pico Rivera its awesome I had to get a last minute cake Alvin was so helpful Thank You
deez nutz were real good yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy
Rebecca J.
Ice cream and cone/ sprinkles both tasted weird . The chocolate on the cone tasted like wax and chapstick . Also had a chapstick texture. Haven't been to BR in a long time , but yeah not itching to go back anytime soon based on the taste from this location . Definitely Would rather spend my money at yogurtland next door , sorry !
James Y.
So my coworker wanted a shake and found this location near our office. I got a cherries jubilee shake and he got a snickers shake. Took it back to the office. The shakes were a little too watery but tasty. The problem was we both got really bad stomach problems. I think it was from the milk they used. I think they either left it out or it was expired.
Sarah K.
If I could give this location 10 stars I would. I came in to pick up a last min cake for my stepson, not his main birthday cake just a little weekday birthday celebration with his dad and I before the weekends festivities. I expected a small cake with happy birthday. I asked if they had any Spiderman decorations that I could add and the kind gentleman in the front said he would ask the cake designer since he was there. Okay...so can I preface this by saying if they said no or go find one yourself or you need to pre order that, ALL would have been justified and I would have politely purchased my generic cake and been on my way. Nothing more was needed. However the universe decided to bless me with.... JIMMY. This kind man took my order, to my specifications and produced this gem in under 30 min. I REPEAT... he in no way needed to do this, this was an act of kindness, pure and simple. Jimmy you are an angel and I am sooo excited to see the look on my little dudes face when he gets home! Thank you! thank you! thank you!
Joan Guirado
I needed to get a Valentine's day cake for my husband. I did not have time to order ahead. The staff very helpful and friendly, also accommodating. They made the cake for me immediately just the way I wanted it. This will be my go to place for ice cream forever.
2 adorable and attentive waitresses... One at the cash register and the other who composes the order.. I was very well served ??.. Very good ice cream!!
This is the second year I order my child's birthday cake from! They are very detailed to the order you make and the cake taste great! We ordered vanilla cake with chocolate chip ice cream. Thank you!
I haven't been at Baskin for many years, now I return with one of my daughters and I am happy. It was a great memories and my daughter likes.
Great customer service! The cake decorator is very nice and makes beautiful cakes. He made my sons birthday cake exactly how I wanted it!
I had a great experience coming here. The employee named Nicole had amazing customer service and honestly deserves a raise. This will be my new ice cream shop from now on. If you're reading this Nicole, keep up the great work.
Not sure what happened with what I thought was a very simple cake design. What I picked up looked nothing like the design shown online. No where did I specify to change the writing to cursive instead of the capital lettering shown on their website.
STAY AWAY UNLESS YOU WANT TO BE KICKED OUT PRIOR TO CLOSING AND ARGUED WITH!! RUSHED TO FINISH ICE CREAM!My family and I came in for ice cream at 9:15pm. We went to sit down at the tables and chairs inside to enjoy our ice cream at 9:20pm. Right when we sat down, the worker told us we had till 9:40pm to eat our ice cream because they were closing up. My family and were at first rushing to finish our ice cream until I thought about it, the place closes at 10pm. At 9:40pm we still weren't finished, so I asked the worker don't you guys close at 10pm, she said yes. I said then why are you making us leave at 9:40pm. She said because that's when they have to close up. I told her that it didn't make sense and was actually rude and unprofessional because the store closes at 10pm and she wants us to leave at 9:40pm. Most places that close at their designated time, lock the door at that time and then clean up; not before- these girls obviously wanted to try and go home early. Also, I've never been told I have to leave 20 minutes before an establishment closes. The two girls were already putting spoons away and covering the cones at 9:30pm. That's bad service because if customers were to come in, how would these 2 girls help them.Then the two girls (the rudest had blue/green hair) started arguing with me from the cash register till when I sat back down at the table trying to explain why they need us to leave at 9:40pm...Which is extremely rude and disrespectful. I told them I'm not going to argue with them, I'm trying to enjoy my ice cream. I asked for the managers name and she screamed Alvin. I told her I will be contacting the manager tomorrow to let them know how rude and inconsiderate they are. I just moved to the area and will not come back here to be argued and yelled at for being right. My family and I will be going to the Whittier location moving forward. I also will be telling my family and friends to stay away from this location and will be complaining to Alvin.
Absolutely the best experience ordering customized cake, the owner Alvin and his father are so nice and helpful. The cake came out amazing, my son loved it so much!
11:00 AM and they are still not open. So much for opening at 10:30. Maybe they changed their hours to 11:30 AM, or Noon? Two other custoners just walked away.
In Pico Rivera its awesome I had to get a last minute cake Alvin was so helpful Thank You
Restaurantji Recommends
deez nutz were real good yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy yummy
Ice cream and cone/ sprinkles both tasted weird . The chocolate on the cone tasted like wax and chapstick . Also had a chapstick texture. Haven't been to BR in a long time , but yeah not itching to go back anytime soon based on the taste from this location . Definitely Would rather spend my money at yogurtland next door , sorry !
So my coworker wanted a shake and found this location near our office. I got a cherries jubilee shake and he got a snickers shake. Took it back to the office. The shakes were a little too watery but tasty. The problem was we both got really bad stomach problems. I think it was from the milk they used. I think they either left it out or it was expired.
If I could give this location 10 stars I would. I came in to pick up a last min cake for my stepson, not his main birthday cake just a little weekday birthday celebration with his dad and I before the weekends festivities. I expected a small cake with happy birthday. I asked if they had any Spiderman decorations that I could add and the kind gentleman in the front said he would ask the cake designer since he was there. Okay...so can I preface this by saying if they said no or go find one yourself or you need to pre order that, ALL would have been justified and I would have politely purchased my generic cake and been on my way. Nothing more was needed. However the universe decided to bless me with.... JIMMY. This kind man took my order, to my specifications and produced this gem in under 30 min. I REPEAT... he in no way needed to do this, this was an act of kindness, pure and simple. Jimmy you are an angel and I am sooo excited to see the look on my little dudes face when he gets home! Thank you! thank you! thank you!
I needed to get a Valentine's day cake for my husband. I did not have time to order ahead. The staff very helpful and friendly, also accommodating. They made the cake for me immediately just the way I wanted it. This will be my go to place for ice cream forever.