First time coming here. The young lady was kind and greeted us as soon as we entered. I bought a Vietnamese coffee and it was strong but also sweet. Best I've had in awhile.
Alana Labadie
Wasn’t what I asked for , idk how u mess up a brown sugar milk tea but yall did 😭🤣
Citlali Lopez
Best boba tea in town, variety of flavors & toppings to pick from!
Atmosphere: 5
Food: 5
Service: 5
Soyolmaa Munkhulzii
The place is not good service and staff is so rude. Don't use
Service: 1
marissa alvarez
Service is super slow. Sign always says no
Atmosphere: 1
Food: 1
Service: 1
Anthony Figueroa
Barking area was full. Lots of cars backed up. Was not relaxing. Fast past area.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bagel Breakfast Sandwich
bunnyandbaby
Very poor service today! The first young lady that greeted me and my daughter was kind. After asking if I’d be using cash, or card I told her it would be card and she directed me to the Kiosk. I was placing my order, but having a hard time locating the fruit juices. Another employee came out from the back and asked if I needed help. I told her that I did since I was having problems finding the juices. She said chances are I wouldn’t find them there. After that instead of helping me she accuses my little girl of taking a chocolate croissant. She said that she was watching us through the camera which I thought was odd to begin with and that she saw my daughter take a croissant. I told her she could check my daughter if she wanted to, but she said my daughter had probably already put it back. I don’t know who trained this employee, but as a person who manages a restaurant you never treat a customer that way. Customers are the reason why she even gets a paycheck. She left a horrible impression on my daughter and is lucky I unlike her do have manners Unfortunately I didn’t get her name, but I would be ashamed if any of my employees treated a customer so poorly. Please someone retrain her and teach her better customer service skills.
Atmosphere: 3
Food: 3
Service: 1
uhh guu
Today, I wasted 40-50 minutes of my time before I gave up and decided 11 dollars wasn't worth making a fuss about. Had a note saying they had no milk tea. When I asked, I was told no, they didn't. But I heard people ordering drinks that I swear have milk tea in them. Anyways, the 2 employees either forgot my order existed or gave it to someone else. I wasn't given a receipt or even an order number to listen for. It was a free for all with easily 15-20 people sitting around waiting, and a huge group crowded near the drink pickup area. Who knows what happened to my drinks and where they could've gone. I'm not one to make big deals out of things, so I didn't even bug for a refund. They seemed occupied taking orders they may forget. I've been here a number of times and haven't had this happen to me before. But this was enough to prevent me from coming again. I don't want to run the same risk again, unfortunately.
Atmosphere: 5
Food: 1
Service: 1
김정은
A strange waffle that is neither a Belgian waffle nor gelato ice cream.Just waffle ice cream.
You need to train your associates to say hi to a approaching customer since you have no customer in the store you should appreciate who comes in. I went in she completely ignored me stand there still nothing... than i left without purchasing anything thankfully there is a Starbucks next to you.
Service: 1
Luis Ramirez
How do you make a sweet drink taste bitter ?
Atmosphere: 1
Food: 1
Service: 2
Diego Rojas
Today, I wasted 40-50 minutes of my time before I gave up and decided 11 dollars wasn't worth making a fuss about. Had a note saying they had no milk tea. When I asked, I was told no, they didn't. But I heard people ordering drinks that I swear have milk tea in them. Anyways, the 2 employees either forgot my order existed or gave it to someone else. I wasn't given a receipt or even an order number to listen for. It was a free for all with easily 15-20 people sitting around waiting, and a huge group crowded near the drink pickup area. Who knows what happened to my drinks and where they could've gone. I'm not one to make big deals out of things, so I didn't even bug for a refund. They seemed occupied taking orders they may forget. I've been here a number of times and haven't had this happen to me before. But this was enough to prevent me from coming again. I don't want to run the same risk again, unfortunately.
Atmosphere: 5
Food: 1
Service: 1
Deb Lara
Sign on door said no boba… there was Boba. We asked for boba in our drinks recd drinks w no boba! So had to wait again to remake correct drinks. Service slow & the gal at register was not friendly. The guy who made the drinks had a problem sealing the drinks. He just kept telling us to shake the drink. Was not worth the wait or money.
Service: 2
Amber Alexander
If I can give this place 0 stars I would but then I would not be able to leave a Review. This place is terrible. Bad customer service the staff didnt bother to take my order. I had to order on the touch screen with No help. They didnt bother to ask if i needed help. I wanted my drink with Boba didnt get it with boba in the end because apparently I had to click on a different section to add it on. I was not aware of this once again No help at all. I was not pleased with their service. Never going back.
Friendly and quick ! Coming back
First time coming here. The young lady was kind and greeted us as soon as we entered. I bought a Vietnamese coffee and it was strong but also sweet. Best I've had in awhile.
Wasn’t what I asked for , idk how u mess up a brown sugar milk tea but yall did 😭🤣
Best boba tea in town, variety of flavors & toppings to pick from!
Atmosphere: 5
Food: 5
Service: 5
The place is not good service and staff is so rude. Don't use
Service: 1
Service is super slow. Sign always says no
Atmosphere: 1
Food: 1
Service: 1
Barking area was full. Lots of cars backed up. Was not relaxing. Fast past area.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bagel Breakfast Sandwich
Very poor service today! The first young lady that greeted me and my daughter was kind. After asking if I’d be using cash, or card I told her it would be card and she directed me to the Kiosk. I was placing my order, but having a hard time locating the fruit juices. Another employee came out from the back and asked if I needed help. I told her that I did since I was having problems finding the juices. She said chances are I wouldn’t find them there. After that instead of helping me she accuses my little girl of taking a chocolate croissant. She said that she was watching us through the camera which I thought was odd to begin with and that she saw my daughter take a croissant. I told her she could check my daughter if she wanted to, but she said my daughter had probably already put it back. I don’t know who trained this employee, but as a person who manages a restaurant you never treat a customer that way. Customers are the reason why she even gets a paycheck. She left a horrible impression on my daughter and is lucky I unlike her do have manners Unfortunately I didn’t get her name, but I would be ashamed if any of my employees treated a customer so poorly. Please someone retrain her and teach her better customer service skills.
Atmosphere: 3
Food: 3
Service: 1
Today, I wasted 40-50 minutes of my time before I gave up and decided 11 dollars wasn't worth making a fuss about.
Had a note saying they had no milk tea. When I asked, I was told no, they didn't. But I heard people ordering drinks that I swear have milk tea in them.
Anyways, the 2 employees either forgot my order existed or gave it to someone else. I wasn't given a receipt or even an order number to listen for. It was a free for all with easily 15-20 people sitting around waiting, and a huge group crowded near the drink pickup area. Who knows what happened to my drinks and where they could've gone. I'm not one to make big deals out of things, so I didn't even bug for a refund. They seemed occupied taking orders they may forget.
I've been here a number of times and haven't had this happen to me before. But this was enough to prevent me from coming again. I don't want to run the same risk again, unfortunately.
Atmosphere: 5
Food: 1
Service: 1
A strange waffle that is neither a Belgian waffle nor gelato ice cream.Just waffle ice cream.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
You need to train your associates to say hi to a approaching customer since you have no customer in the store you should appreciate who comes in. I went in she completely ignored me stand there still nothing... than i left without purchasing anything thankfully there is a Starbucks next to you.
Service: 1
How do you make a sweet drink taste bitter ?
Atmosphere: 1
Food: 1
Service: 2
Today, I wasted 40-50 minutes of my time before I gave up and decided 11 dollars wasn't worth making a fuss about.
Had a note saying they had no milk tea. When I asked, I was told no, they didn't. But I heard people ordering drinks that I swear have milk tea in them.
Anyways, the 2 employees either forgot my order existed or gave it to someone else. I wasn't given a receipt or even an order number to listen for. It was a free for all with easily 15-20 people sitting around waiting, and a huge group crowded near the drink pickup area. Who knows what happened to my drinks and where they could've gone. I'm not one to make big deals out of things, so I didn't even bug for a refund. They seemed occupied taking orders they may forget.
I've been here a number of times and haven't had this happen to me before. But this was enough to prevent me from coming again. I don't want to run the same risk again, unfortunately.
Atmosphere: 5
Food: 1
Service: 1
Sign on door said no boba… there was Boba. We asked for boba in our drinks recd drinks w no boba! So had to wait again to remake correct drinks. Service slow & the gal at register was not friendly. The guy who made the drinks had a problem sealing the drinks. He just kept telling us to shake the drink. Was not worth the wait or money.
Service: 2
If I can give this place 0 stars I would but then I would not be able to leave a Review. This place is terrible. Bad customer service the staff didnt bother to take my order. I had to order on the touch screen with No help. They didnt bother to ask if i needed help. I wanted my drink with Boba didnt get it with boba in the end because apparently I had to click on a different section to add it on. I was not aware of this once again No help at all. I was not pleased with their service. Never going back.
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