Multiple times U have bought food at this place hoping some day they make better burritos or salads.. but still the same burritos looks like soft tacos very very little chicken couldn’t even taste the chicken , salads no. Flavor they barely put chicken on their menu and so expensive to get basically beans and rice and to end up U found a hair in my burrito and didn’t go to complain bc I live far from this restaurant. ☹️👎
Food: 2
Service: 3
Marvin Sandoval
4 times doing the same thing,,, i ordered 16 pieces through uber app when i picked up my order there's no salsa inside so i asked the manager, please give me some salsas and he gave me 4 small salsas for 6 people , i asked him for more than 4 and he said no because the salsa is for free but actually im paying for it in the app it said is included in the order and this person is claiming the salsa is free so because of that he's refused to give to anyone he wanted. this totally is wrong ,im paying for the salsas on the pictures is the proof,i definitely do not recommend this location to anyone, never again i will order to this location BAD CUSTOMER SERVICE
Atmosphere: 1
Food: 1
Service: 1
Chuck Chavez (Chuck)
Ok, my last review regarding the Biria was harsh, but honest. This time is different is different. Doing what they do best, and that's chicken. Good chicken at that. I ordered a four piece no slide and a salad. The chicken was cooked to perfection, and the green Salad was fresh. I was served by Isaiah. This kid needs a raise, and employee of the month. Is customer service skills are on point. Thank you Mr or Ms Franchise owner. Job well done.
Atmosphere: 5
Food: 5
Service: 5
Vincent Yuriar
Food is good employees where always smiling birria wrap was awesome fried tacos awesome and their salsa is one of the best I've had
I used to like the chicken at this restaurant and I usually buy burritos or a bowl, but they put less and less chicken in it,So I won't buy any more crazy chicken, since this time I bought a Bowl and I think they forgot the chicken, it only came with a little shredded chicken, and I'm talking about VERY LITTLE CHICKEN!, really ridiculous.The good thing is that they will soon open a Chick-fil-A., near here.
Atmosphere: 1
Food: 1
Service: 1
Raul Vazquez
The first time in a pollo loco and the cashier Salina was so helpful and excellent costumer service that she provided me that ill love to recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Waldina Flores
The food is good. Great chicken, burritos, bowls, and even the salads. I highly recommend this place !
Kid-friendliness: They give stickers to the kids !
Poorly managed, They forgot one of my sides and a simple request of cilantro and onions.Check your bag b4 you leave.Infact check it 2x.Make sure you have everything.
Great food
Atmosphere: 5
Food: 5
Service: 5
Multiple times U have bought food at this place hoping some day they make better burritos or salads.. but still the same burritos looks like soft tacos very very little chicken couldn’t even taste the chicken , salads no. Flavor they barely put chicken on their menu and so expensive to get basically beans and rice and to end up U found a hair in my burrito and didn’t go to complain bc I live far from this restaurant. ☹️👎
Food: 2
Service: 3
4 times doing the same thing,,, i ordered 16 pieces through uber app when i picked up my order there's no salsa inside so i asked the manager, please give me some salsas and he gave me 4 small salsas for 6 people , i asked him for more than 4 and he said no because the salsa is for free but actually im paying for it in the app it said is included in the order and this person is claiming the salsa is free so because of that he's refused to give to anyone he wanted. this totally is wrong ,im paying for the salsas on the pictures is the proof,i definitely do not recommend this location to anyone, never again i will order to this location BAD CUSTOMER SERVICE
Atmosphere: 1
Food: 1
Service: 1
Ok, my last review regarding the Biria was harsh, but honest.
This time is different is different. Doing what they do best, and that's chicken. Good chicken at that. I ordered a four piece no slide and a salad. The chicken was cooked to perfection, and the green Salad was fresh.
I was served by Isaiah. This kid needs a raise, and employee of the month. Is customer service skills are on point.
Thank you Mr or Ms Franchise owner. Job well done.
Atmosphere: 5
Food: 5
Service: 5
Food is good employees where always smiling birria wrap was awesome fried tacos awesome and their salsa is one of the best I've had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, BRC Burrito, Taco Complete Family Combo
The Pollo Bowl is always hitting the spot. Theyre fast and efficient perfect for lunch.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grande Avocado Chicken Bowl Combo, Original Pollo Bowl
Food was fresh, delicious and very well presented. The staff is amazing and so friendly. Would definitely recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Chicken Avocado Burrito
I always drive thru here for double chicken tostada salad ? was perfect ?? drive thru staff was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Love the
Atmosphere: 5
Food: 5
Service: 5
The chicken seemed a bit dry and hard.
Food: 3
Service: 5
Restaurantji Recommends
Nice I like ?
Atmosphere: 2
Food: 2
Service: 2
I used to like the chicken at this restaurant and I usually buy burritos or a bowl, but they put less and less chicken in it,So I won't buy any more crazy chicken, since this time I bought a Bowl and I think they forgot the chicken, it only came with a little shredded chicken, and I'm talking about VERY LITTLE CHICKEN!, really ridiculous.The good thing is that they will soon open a Chick-fil-A., near here.
Atmosphere: 1
Food: 1
Service: 1
The first time in a pollo loco and the cashier Salina was so helpful and excellent costumer service that she provided me that ill love to recommend this place.
Atmosphere: 5
Food: 5
Service: 5
The food is good. Great chicken, burritos, bowls, and even the salads. I highly recommend this place !
Kid-friendliness: They give stickers to the kids !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Meal for Two, Macaroni & Cheese, Chicken Avocado Burrito, Double Chicken Avocado Salad, Chips & Guacamole Large, Grande Avocado Chicken Bowl
Poorly managed, They forgot one of my sides and a simple request of cilantro and onions.Check your bag b4 you leave.Infact check it 2x.Make sure you have everything.
Atmosphere: 3
Food: 4
Service: 1
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