The food isn't the issue here... It's very enjoyable and authentic. However the service is a bit slow. We had to wait a good while before we saw our server again. It was busy so I think they were stretched thin. Another thing to be aware of is they consider a party of 6 a large party and they charge an automatic tip. I didn't see that mentioned anywhere, but maybe I missed it. I don't consider that a big party, but I'm ok with it if my table is being checked on regularly. It also didn't sit well with me that my 6th person was my 1 yr old. So, take the good with the bad if you come here.
Atmosphere: 4
Food: 4
Service: 3
Vladimir Lopez
To be honest i leved going to this place. The service was nice and fast, the food was so good and the prices were reasonable, but my last experience was not good at all. They took more than 30 minutes to have my food ready and when they finally took it to my table the order was wrong. Plus I had to call their attention to ask for more coffee when they were just sitting there talking to each other. And of top of that when I got the check the prices were extremely higher than last time and on the receipt they already added the tip without even asking. To be honest I don't mind paying for my food as long as I receive a good service and the food I ordered. To be honest so disappointed of this place.
Atmosphere: 1
Food: 1
Service: 1
Enrique Rivas
Visits: Every weekend for the past 6 months
I’ve been a loyal customer of Luna Maya, visiting nearly every weekend for half a year. Sadly, the quality of service has noticeably declined. • 10/25: The plantains were burned, but I didn’t complain. What stood out more was the slow service — I waited about 20 minutes after finishing my meal, and no one cleared the table or brought the check. I eventually had to get up and pay myself. • 11/2: The food plating was sloppy enough that I had to rearrange the plantains to make them look more appetizing. Once again, I had to ask for the check, and the table was left uncleared even after that (see attached photo).
The food still tastes authentic, but the declining attention to detail and slow service are disappointing — especially for returning customers.
Atmosphere: 4
Food: 4
Service: 2
Rosa Hernandez
Luna Maya is the best salvadoreñan food love the pupusas but all the food is good 👍👍
Atmosphere: 5
Food: 5
Service: 5
Ournextcar Will
Always good
Atmosphere: 5
Food: 5
Service: 5
Mario Murillo
la comida buena pero pararon de vender cerveza salvadoreňa y ademas ayer que fui la mesera se cobro la propina sola....no se me hace correcto deveria de preguntar primero
Ernesto Castro
All food is excellent and delicious and service is exceptional.
I’ve been a loyal customer for years, but unfortunately, the quality and service have really declined. I ordered pupusas for dinner over the phone, picked them up, and got home only to find part of my order was missing. That’s on me—I should’ve double-checked before leaving.
What really frustrated me was that the curtido had no brine, and the salsa has clearly changed—definitely not the same as it used to be. This isn’t the first time I’ve had issues with my order, either.
When I called to let them know I was shorted, the woman on the phone got defensive and essentially accused me of lying, insisting my order was complete. After going back and forth for a bit, she finally asked if I wanted to come back to get the missing item—but by that point, I was done. I’m not trying to scam anyone over a $4 dish.
Sadly, this place just isn’t what it used to be. Time to find a new pupusa spot.
Food: 2
Service: 1
Carlos Corona
Used to be a good family restaurant now orders take forever food cold and everything it cost double the price 2 years ago. They charge you upfront gratuity/tips and won't notice you when you waving for service. WONT RECOMMEND TO ANYONE!!!
Atmosphere: 2
Food: 5
Service: 1
Maria Isabeles
The pupusas are delicious and also the other dishes like chile rellenos.
Atmosphere: 5
Food: 5
Service: 5
J C
Pupusas were the bomb!
The beans and pork were great and cooked well. The food came out quickly!
The location had a good amount of parking.
The customer service was friendly!
Atmosphere: 5
Food: 5
Service: 5
Jose Martinez
The best food and service,good ambiance and best mitcheladas at this place.
Pricey, but delicious food!
Atmosphere: 4
Food: 5
Service: 4
The food isn't the issue here... It's very enjoyable and authentic. However the service is a bit slow. We had to wait a good while before we saw our server again. It was busy so I think they were stretched thin. Another thing to be aware of is they consider a party of 6 a large party and they charge an automatic tip. I didn't see that mentioned anywhere, but maybe I missed it. I don't consider that a big party, but I'm ok with it if my table is being checked on regularly. It also didn't sit well with me that my 6th person was my 1 yr old. So, take the good with the bad if you come here.
Atmosphere: 4
Food: 4
Service: 3
To be honest i leved going to this place. The service was nice and fast, the food was so good and the prices were reasonable, but my last experience was not good at all. They took more than 30 minutes to have my food ready and when they finally took it to my table the order was wrong. Plus I had to call their attention to ask for more coffee when they were just sitting there talking to each other. And of top of that when I got the check the prices were extremely higher than last time and on the receipt they already added the tip without even asking. To be honest I don't mind paying for my food as long as I receive a good service and the food I ordered. To be honest so disappointed of this place.
Atmosphere: 1
Food: 1
Service: 1
Visits: Every weekend for the past 6 months
I’ve been a loyal customer of Luna Maya, visiting nearly every weekend for half a year. Sadly, the quality of service has noticeably declined.
• 10/25: The plantains were burned, but I didn’t complain. What stood out more was the slow service — I waited about 20 minutes after finishing my meal, and no one cleared the table or brought the check. I eventually had to get up and pay myself.
• 11/2: The food plating was sloppy enough that I had to rearrange the plantains to make them look more appetizing. Once again, I had to ask for the check, and the table was left uncleared even after that (see attached photo).
The food still tastes authentic, but the declining attention to detail and slow service are disappointing — especially for returning customers.
Atmosphere: 4
Food: 4
Service: 2
Luna Maya is the best salvadoreñan food love the pupusas but all the food is good 👍👍
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
la comida buena pero pararon de vender cerveza salvadoreňa y ademas ayer que fui la mesera se cobro la propina sola....no se me hace correcto deveria de preguntar primero
All food is excellent and delicious and service is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Luna Maya Grill offers great vegan pupusas.
Best pupusas and great service.
Restaurantji Recommends
I’ve been a loyal customer for years, but unfortunately, the quality and service have really declined. I ordered pupusas for dinner over the phone, picked them up, and got home only to find part of my order was missing. That’s on me—I should’ve double-checked before leaving.
What really frustrated me was that the curtido had no brine, and the salsa has clearly changed—definitely not the same as it used to be. This isn’t the first time I’ve had issues with my order, either.
When I called to let them know I was shorted, the woman on the phone got defensive and essentially accused me of lying, insisting my order was complete. After going back and forth for a bit, she finally asked if I wanted to come back to get the missing item—but by that point, I was done. I’m not trying to scam anyone over a $4 dish.
Sadly, this place just isn’t what it used to be. Time to find a new pupusa spot.
Food: 2
Service: 1
Used to be a good family restaurant now orders take forever food cold and everything it cost double the price 2 years ago. They charge you upfront gratuity/tips and won't notice you when you waving for service. WONT RECOMMEND TO ANYONE!!!
Atmosphere: 2
Food: 5
Service: 1
The pupusas are delicious and also the other dishes like chile rellenos.
Atmosphere: 5
Food: 5
Service: 5
Pupusas were the bomb!
The beans and pork were great and cooked well. The food came out quickly!
The location had a good amount of parking.
The customer service was friendly!
Atmosphere: 5
Food: 5
Service: 5
The best food and service,good ambiance and best mitcheladas at this place.
Atmosphere: 5
Food: 5
Service: 5
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