I had the best customer service provided here on Feb 8 at 3:30 pm, thank you so much for having just a positive attitude. Stop by for some yogurt and left with a smile lol :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Frozen Yogurt
Richard Mendoza
Nice place about $32 for 4 cups , really good frozen Yougurt , specially the fruit is really
Atmosphere: 5
Food: 5
Service: 5
Cherine M.
Owner and employees are very inviting and always have a smile. Space is clean. The tart is very delicious. I like how they have the waffle bowls too which is new.
Libby S.
Came by Sunday 3:15 not open, no sign of an unexpected closure. Disappointed for sure.
Sergio L.
Brenda was super sweet and catering. Large order was handled quickly and friendly. Thank you!
Rembert V.
Amazing customer serviceGreat fruit selection my wife and I got the cheesecake flavor!
Roberto A. Ruiz
Nice employees, less congested, and much better than yogurtland in my opinion.
Elizabeth G.
I really like Menchie's.It's fun when there is new flavorsthe girl employees are always nice.I did once go when the guy everyone posted about was there he was okay I did feel a strong attitude but he wasn't to bad with us.Me and my kid like to go for when we want something sweet and sit inside and talk.
Kitty Tafur
Asked the rep at the store for a Dole whip and she looks at me like she had no idea what I was talking about. Then I assume she remembers and points to the picture of the Dole whip and asks me "this?" And I say "yes." She starts to make it then turns to me with a full cup of yogurt and says "we don't have the juice." And looks at me like asking if I still want the yogurt. I say well then "guess you don't have what I'm asking for." These reps need to be trained just a bit more because they leave the store unattended and don't know the menu.
Roy Narvaez
Walked into this location the other day and went to service myself a bowl of frozen yogurt and saw 2 roaches scattering near the frozen yogurt machine. I just walked out. Gross! Can’t imagine what the back looks like.
Visited this place. Walked into a an empty store. Owner was in the back. I grabbed a new cup and poured a small drop to taste the new flavor they had. I stuck my finger into my cup to taste the new flavor and the owner told me I couldn't lick my finger because I was going to touch the other handles. He also said if I don't like the rules I can leave. First of all, the owner really think everyone that walks into this empty store wash their hands befor they touch the handles? If he is so anal about his handles, he should offer gloves to his customers.I told him to GFHS and walked out his empty store.Took my business to Yorgutland on Washington where they have more variety and no attitude.I am a multi business owner and even own a restaurant, I would never treat customer that way. Probably upset his locations isn't making money. I too would be upset as a owner working what someone pays minimum wage.Go elsewhere!
Edgar Rojas
The yogurt and ambiance is phenomenal. I always get good vibes from all the workers as well.
Juliana A.
What can you say about yogurt? You add the toppings you want. My review has to do with the service. The young lady was helping us and everything was fine, until we tried to redeem a coupon that one of the kids got at school. She asked the older man for help ringing it up, to which the man replied, the coupon is no good because it's over 5 years old. Keep in mind my sons are 8 and 6. My kids haven't been in school long enough to keep the coupon for 5 years. I must of gotten the coupon sometime last year, when one of the kids got an award at school. The man is rude and unprofessional. I looked at the coupon and there was no expiration date. Yogurt is yogurt, I would go there because it's close by, but I'd rather give my business to a place that has manners and respects their customers. Had he just apologized and said they can't take it anymore, I would've understood. He lacks customer service.
Garine Mooradian
I absolutely love the flavors at the Menchie’s in pico Rivera. Nothing can top it
Angela A.
On Sunday we stopped at this Menchie's location in Pico Rivera and were informed of their new policy on samples: one sample per person. I have to warn those that come after us about this restriction because it negatively impacted our visit and is the reason we will no longer return to this location.This new policy may appear to be a minor inconvenience, but the restriction to one sample per person is totally unreasonable at a place like Menchie's where part of their magic comes from mixing and matching their seasonal or limited edition flavors. How am I supposed to know which new flavor I want to load up on if I don't get to try the new ones? Its frustrating this location has declared a war on samples since every other ice cream shop happily provides them. I can literally go anywhere else and get what you wont give me. Dont you realize that? I choose to come to Menchie's because I like you, but you limiting the samples to one tells me that you dont like me. You should care that one sample per person takes away so much from the experience of your shop. If a Menchie's owner does not understand the importance of samples to their customers' Menchie's experience, then he should not be a Menchie's owner.We absolutely will not return to this unhappy location as we'll be desserting at any of the other million ice cream shops that respect how important samples are to the ice cream process. It's really sad because this was our absolute favorite Menchie's location.
I had the best customer service provided here on Feb 8 at 3:30 pm, thank you so much for having just a positive attitude. Stop by for some yogurt and left with a smile lol :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Frozen Yogurt
Nice place about $32 for 4 cups , really good frozen Yougurt , specially the fruit is really
Atmosphere: 5
Food: 5
Service: 5
Owner and employees are very inviting and always have a smile. Space is clean. The tart is very delicious. I like how they have the waffle bowls too which is new.
Came by Sunday 3:15 not open, no sign of an unexpected closure. Disappointed for sure.
Brenda was super sweet and catering. Large order was handled quickly and friendly. Thank you!
Amazing customer serviceGreat fruit selection my wife and I got the cheesecake flavor!
Nice employees, less congested, and much better than yogurtland in my opinion.
I really like Menchie's.It's fun when there is new flavorsthe girl employees are always nice.I did once go when the guy everyone posted about was there he was okay I did feel a strong attitude but he wasn't to bad with us.Me and my kid like to go for when we want something sweet and sit inside and talk.
Asked the rep at the store for a Dole whip and she looks at me like she had no idea what I was talking about. Then I assume she remembers and points to the picture of the Dole whip and asks me "this?" And I say "yes." She starts to make it then turns to me with a full cup of yogurt and says "we don't have the juice." And looks at me like asking if I still want the yogurt. I say well then "guess you don't have what I'm asking for." These reps need to be trained just a bit more because they leave the store unattended and don't know the menu.
Walked into this location the other day and went to service myself a bowl of frozen yogurt and saw 2 roaches scattering near the frozen yogurt machine. I just walked out. Gross! Can’t imagine what the back looks like.
Restaurantji Recommends
Visited this place. Walked into a an empty store. Owner was in the back. I grabbed a new cup and poured a small drop to taste the new flavor they had. I stuck my finger into my cup to taste the new flavor and the owner told me I couldn't lick my finger because I was going to touch the other handles. He also said if I don't like the rules I can leave. First of all, the owner really think everyone that walks into this empty store wash their hands befor they touch the handles? If he is so anal about his handles, he should offer gloves to his customers.I told him to GFHS and walked out his empty store.Took my business to Yorgutland on Washington where they have more variety and no attitude.I am a multi business owner and even own a restaurant, I would never treat customer that way. Probably upset his locations isn't making money. I too would be upset as a owner working what someone pays minimum wage.Go elsewhere!
The yogurt and ambiance is phenomenal. I always get good vibes from all the workers as well.
What can you say about yogurt? You add the toppings you want. My review has to do with the service. The young lady was helping us and everything was fine, until we tried to redeem a coupon that one of the kids got at school. She asked the older man for help ringing it up, to which the man replied, the coupon is no good because it's over 5 years old. Keep in mind my sons are 8 and 6. My kids haven't been in school long enough to keep the coupon for 5 years. I must of gotten the coupon sometime last year, when one of the kids got an award at school. The man is rude and unprofessional. I looked at the coupon and there was no expiration date. Yogurt is yogurt, I would go there because it's close by, but I'd rather give my business to a place that has manners and respects their customers. Had he just apologized and said they can't take it anymore, I would've understood. He lacks customer service.
I absolutely love the flavors at the Menchie’s in pico Rivera. Nothing can top it
On Sunday we stopped at this Menchie's location in Pico Rivera and were informed of their new policy on samples: one sample per person. I have to warn those that come after us about this restriction because it negatively impacted our visit and is the reason we will no longer return to this location.This new policy may appear to be a minor inconvenience, but the restriction to one sample per person is totally unreasonable at a place like Menchie's where part of their magic comes from mixing and matching their seasonal or limited edition flavors. How am I supposed to know which new flavor I want to load up on if I don't get to try the new ones? Its frustrating this location has declared a war on samples since every other ice cream shop happily provides them. I can literally go anywhere else and get what you wont give me. Dont you realize that? I choose to come to Menchie's because I like you, but you limiting the samples to one tells me that you dont like me. You should care that one sample per person takes away so much from the experience of your shop. If a Menchie's owner does not understand the importance of samples to their customers' Menchie's experience, then he should not be a Menchie's owner.We absolutely will not return to this unhappy location as we'll be desserting at any of the other million ice cream shops that respect how important samples are to the ice cream process. It's really sad because this was our absolute favorite Menchie's location.