People I went today to eat and they are overcharging 15 % the tip and that is mandatory what it is illegal in California
Elizabeth Mendoza
I’ve wanted to try this place out but the service is horrible . As soon as I walked in she asked me if I was signing in since I thought oh reservation right and she just gave me attitude and said sign in and write my name down and walked away. We left to go waste time since it was going to be almost an hour wait and I put my number and I was waiting for them to call me and I never got a call and we end up going to the restaurant mind you I had a timer on my phone and was waiting for the phone call we tell her my name for a table and she tells me we called you 2 times and you didn’t answer all rudely and I told her I did not receive any calls and she explains my number out and I said no it’s repeated my number and told me then that I need to write more clearly with an attitude and tone which is just pathetic like how do you get a 2 mixed with a 7 ? At least she gave us a table but still the service is unbelievable here. They didn’t even give us lemon nor gloves I had to be calling them like 3 times . The workers just there talking in the back .The food was okay until we had ate the crawfish me and my family went and some of the crawfish tasted really disgusting to the point it make me nauseous. My stomach has been hurting ever since I ate the food here as well of some of my family members. I will not be coming here again and it’s definitely not worth the hype !!!
Atmosphere: 1
Food: 1
Service: 1
Liliana Morgan
Stopped by today for the first time . The food was descent portions were good but unfortunately our experience was ruined because I believe the Manager was scolding one of his employees (our waitress) in front of everyone ,I felt so bad for her ,he humiliated her and embarrassed her in front of everyone and the environment was tense . I felt really bad , I understand that maybe they were understaffed but if she needed to be redirected/ coached it should’ve been done in the back and in a respectful manner away from the customers. I hope this chain values their employees a little better because even though it was busy they were hustling and our waitress seemed sad but she powered through please Do better !
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Star Crab
Boingo Freak
The place was super busy and you can easily tell that the place was WAY understaffed to accommodate the business. With that said, the entire staff was amazing and were super friendly while taking care of everyone who was ready to feast along with the crowd who was waiting to sit. They even had a moment to answer stupid questions from me being from out of town wanting a seafood fix.
Owners: please praise these folks and add some bonuses to their paycheck! They aren't getting paid what they are worth and I’d love to pay their expenses to come work for me in another state to continue their magic. Also, please add a non-butter based sauce in an effort to accommodate diet restrictions and better flavor profiles like competitors.
Atmosphere: 5
Food: 5
Service: 5
Michelle Rodriguez
I love Starcrab honestly so bomb and amazing prices but horrible service every single time I’ve gone I haven’t had a single good experience with the service. Fire everyone and hire a new staff cause wtf.
Atmosphere: 4
Food: 5
Service: 1
Jose Ulloa
This place stops service at 9pm and closes at 10pm but on there site it says they close at 10pm Employees not very helpful
Service: 1
Adelina Medinilla
I can't rate food, since we didn't stay to eat. We went in and waited for the staff member at the entrance to finish with another customer who was on their way out. We were seated at a table, about 5 min passed, and one of the staff members came to drop off some bibs and menu. Both she and another female staff were more preoccupied with having a conversation than coming back to ask us if we wanted something to drink or if we wanted to order something. After about 10 minutes of waiting and being ignored, we got up and left. There was only another party of about 8 people during this time (and from the looks of it they were closer to being done with their meal). So, no these two female staff members were not occupied with assisting them.
Service: 1
Chenoa Steiner
Great service Eesti food my first time eating seafood boil love the experience definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Sandra Jimenez
The service is really good! The staff is friendly. The food is really good. 👌
Atmosphere: 5
Food: 5
Service: 5
Jennifer Alvarez
This place doesn’t answer your calls.They intentionally send clients to voicemail when business.
No one came up to us during my time of eating just took my order and brought the food the employees just sit behind the desk and talk worst service ever will not recommend
Atmosphere: 1
Food: 1
Service: 1
Dominik Morales
Service is whack they just on they phones mid food, not it
Atmosphere: 1
Food: 1
Service: 1
Pascual Mejia
Food was mid and the service was super wack only came up to us one time don’t come here wack service lazy people
Anderson Serrato
The place is very good, but the attention of the employees is very average, no attention and availability for the customer.
People I went today to eat and they are overcharging 15 % the tip and that is mandatory what it is illegal in California
I’ve wanted to try this place out but the service is horrible . As soon as I walked in she asked me if I was signing in since I thought oh reservation right and she just gave me attitude and said sign in and write my name down and walked away. We left to go waste time since it was going to be almost an hour wait and I put my number and I was waiting for them to call me and I never got a call and we end up going to the restaurant mind you I had a timer on my phone and was waiting for the phone call we tell her my name for a table and she tells me we called you 2 times and you didn’t answer all rudely and I told her I did not receive any calls and she explains my number out and I said no it’s repeated my number and told me then that I need to write more clearly with an attitude and tone which is just pathetic like how do you get a 2 mixed with a 7 ? At least she gave us a table but still the service is unbelievable here. They didn’t even give us lemon nor gloves I had to be calling them like 3 times . The workers just there talking in the back .The food was okay until we had ate the crawfish me and my family went and some of the crawfish tasted really disgusting to the point it make me nauseous. My stomach has been hurting ever since I ate the food here as well of some of my family members. I will not be coming here again and it’s definitely not worth the hype !!!
Atmosphere: 1
Food: 1
Service: 1
Stopped by today for the first time . The food was descent portions were good but unfortunately our experience was ruined because I believe the Manager was scolding one of his employees (our waitress) in front of everyone ,I felt so bad for her ,he humiliated her and embarrassed her in front of everyone and the environment was tense . I felt really bad , I understand that maybe they were understaffed but if she needed to be redirected/ coached it should’ve been done in the back and in a respectful manner away from the customers. I hope this chain values their employees a little better because even though it was busy they were hustling and our waitress seemed sad but she powered through please Do better !
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Star Crab
The place was super busy and you can easily tell that the place was WAY understaffed to accommodate the business. With that said, the entire staff was amazing and were super friendly while taking care of everyone who was ready to feast along with the crowd who was waiting to sit. They even had a moment to answer stupid questions from me being from out of town wanting a seafood fix.
Owners: please praise these folks and add some bonuses to their paycheck! They aren't getting paid what they are worth and I’d love to pay their expenses to come work for me in another state to continue their magic. Also, please add a non-butter based sauce in an effort to accommodate diet restrictions and better flavor profiles like competitors.
Atmosphere: 5
Food: 5
Service: 5
I love Starcrab honestly so bomb and amazing prices but horrible service every single time I’ve gone I haven’t had a single good experience with the service. Fire everyone and hire a new staff cause wtf.
Atmosphere: 4
Food: 5
Service: 1
This place stops service at 9pm and closes at 10pm but on there site it says they close at 10pm
Employees not very helpful
Service: 1
I can't rate food, since we didn't stay to eat. We went in and waited for the staff member at the entrance to finish with another customer who was on their way out. We were seated at a table, about 5 min passed, and one of the staff members came to drop off some bibs and menu. Both she and another female staff were more preoccupied with having a conversation than coming back to ask us if we wanted something to drink or if we wanted to order something. After about 10 minutes of waiting and being ignored, we got up and left. There was only another party of about 8 people during this time (and from the looks of it they were closer to being done with their meal). So, no these two female staff members were not occupied with assisting them.
Service: 1
Great service Eesti food my first time eating seafood boil love the experience definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
The service is really good! The staff is friendly. The food is really good. 👌
Atmosphere: 5
Food: 5
Service: 5
This place doesn’t answer your calls.They intentionally send clients to voicemail when business.
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Star Crab DOES NOT ACCEPT EBT 😞
Atmosphere: 1
Food: 1
Service: 1
No one came up to us during my time of eating just took my order and brought the food the employees just sit behind the desk and talk worst service ever will not recommend
Atmosphere: 1
Food: 1
Service: 1
Service is whack they just on they phones mid food, not it
Atmosphere: 1
Food: 1
Service: 1
Food was mid and the service was super wack only came up to us one time don’t come here wack service lazy people
The place is very good, but the attention of the employees is very average, no attention and availability for the customer.
Service: 1
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