I visited this location today, July 25th, at 9:40 PM, and the employee working there was extremely unpleasant to interact with. I had to repeat my order multiple times, even though I stated it clearly several times. It was very clear that she had no interest in helping. I’m truly disappointed with the level of customer service I experienced and will be advising friends and family to avoid this location.
Service: 1
G B
Love this Starbucks!! Also, ash is one of the best baristas!!!
Atmosphere: 5
Food: 5
Service: 5
SkippyTheNoob
Best starbucks ever 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Jay Elvis
Love going to this starbucks! Era is super friendly, very professional! He goes above and beyond with customer service. Highly recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Nena Sibrian
I was craving Matcha, and my son recommended me the Ice Lavender Cream oatmilk matcha, and it was delicious 😋 my only complaint was that it took them 20min to get to my order 😞
Atmosphere: 3
Food: 5
Service: 3
Lisa Mandujano
Went to Starbucks today and was told I couldn't add any extra dragonfruit pieces or buy any to add to my refresher. Apparently it's there new policy. I always enjoyed going here. Now might have to find a new location.
Atmosphere: 1
Food: 1
Service: 1
Vianey Garcia
I went to Starbucks yesterday to get some cups of ice (I’m aware of the new policy btw) and when I told the employee she threw a big sigh as if she was complaining and her tone changed (the least you can do is turn the headset off). I don’t mind paying I get it, I’ve worked fast food for 4 years and counting there was just no reason for the attitude. I didn’t get her name unfortunately because I was upset but she had pink colored hair I believe.
Food: 3
Service: 1
joyce ngo
Worst Starbucks to go too…. I ordered a matcha Frappuccino, and a mango dragonfruit. The cashiers were very nice when they gave me my drink, but the moment I tasted my drink, the matcha was completely melted and usually when u order a Frappuccino, there’s suppose to have a crunchy ice texture, apparently mine doesn’t. Then I was waiting for my daughter’s mango dragonfruit. Turns out the reason why I couldn’t see it was because her drink looked like pure ice water?! I complained about this, but they made an excuse that they didn’t have the fruits right now, that’s fine with me, but then by the corner of my eye, a guy ordered the SAME drink as me. Like why didn’t you just say that u didn’t have enough ingredients? How is it called a “mango dragonfruit” when it looks like ice water?? This is not acceptable so I hurriedly refunded. I understand that u guys are low on ingredients and have just moved but, u could’ve just said that you don’t have enough ingredients. How is the Starbucks drink a drink without all the ingredients together?? Excusing urself with, “sorry we don’t have enough ingredients” is just pure stupid.. They know that a lot of people order from them and they’re not even prepared FOR the customers. Like omg..
Erik Leos
Decent place just rude cashiers would think twice before visiting
Atmosphere: 1
Food: 2
Service: 1
Abbeywood Frias
I don't understand how the Starbucks could be so racist when they're Mexican and I'm Mexican I couldn't do my work here unless I order something then I asked to use the restroom and they told me no unless I order something they basically were kicking me out because I didn't order it something right away I was going to order my Starbucks coffee once I got my homework going if you're brown or black are dark skin color they're going to look at you like if you're going to rob the place very disrespectful because I am Mexican and they want to look at me like a criminal
Management needs to work on their staff customers service you just lost one. At least follow a simple order and don’t care to fix it.
Atmosphere: 3
Food: 3
Service: 1
Ruth Jackson
Awesome nice workers
Atmosphere: 5
Food: 5
Service: 5
Edward Fontes
Drive thru very quick, in & out .
Atmosphere: 3
Food: 3
Service: 5
Mario Carreno
Extremely slow ?
Service: 1
Bere Villa
Didn't know this location excited. Got there minutes before they closed and the staff members were very welcoming. They were fast and friendly. They even took time to warm up my pastry. Everything on the menu was still available. Inside sitting area is also available, and they close pretty late compared to other locations. There is plenty of parking in its surrounding area. Will probably make this my preferred location.
I visited this location today, July 25th, at 9:40 PM, and the employee working there was extremely unpleasant to interact with. I had to repeat my order multiple times, even though I stated it clearly several times. It was very clear that she had no interest in helping. I’m truly disappointed with the level of customer service I experienced and will be advising friends and family to avoid this location.
Service: 1
Love this Starbucks!! Also, ash is one of the best baristas!!!
Atmosphere: 5
Food: 5
Service: 5
Best starbucks ever 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Love going to this starbucks! Era is super friendly, very professional! He goes above and beyond with customer service. Highly recommend coming here
Atmosphere: 5
Food: 5
Service: 5
I was craving Matcha, and my son recommended me the Ice Lavender Cream oatmilk matcha, and it was delicious 😋 my only complaint was that it took them 20min to get to my order 😞
Atmosphere: 3
Food: 5
Service: 3
Went to Starbucks today and was told I couldn't add any extra dragonfruit pieces or buy any to add to my refresher. Apparently it's there new policy. I always enjoyed going here. Now might have to find a new location.
Atmosphere: 1
Food: 1
Service: 1
I went to Starbucks yesterday to get some cups of ice (I’m aware of the new policy btw) and when I told the employee she threw a big sigh as if she was complaining and her tone changed (the least you can do is turn the headset off). I don’t mind paying I get it, I’ve worked fast food for 4 years and counting there was just no reason for the attitude. I didn’t get her name unfortunately because I was upset but she had pink colored hair I believe.
Food: 3
Service: 1
Worst Starbucks to go too…. I ordered a matcha Frappuccino, and a mango dragonfruit. The cashiers were very nice when they gave me my drink, but the moment I tasted my drink, the matcha was completely melted and usually when u order a Frappuccino, there’s suppose to have a crunchy ice texture, apparently mine doesn’t. Then I was waiting for my daughter’s mango dragonfruit. Turns out the reason why I couldn’t see it was because her drink looked like pure ice water?! I complained about this, but they made an excuse that they didn’t have the fruits right now, that’s fine with me, but then by the corner of my eye, a guy ordered the SAME drink as me. Like why didn’t you just say that u didn’t have enough ingredients? How is it called a “mango dragonfruit” when it looks like ice water?? This is not acceptable so I hurriedly refunded. I understand that u guys are low on ingredients and have just moved but, u could’ve just said that you don’t have enough ingredients. How is the Starbucks drink a drink without all the ingredients together?? Excusing urself with, “sorry we don’t have enough ingredients” is just pure stupid.. They know that a lot of people order from them and they’re not even prepared FOR the customers. Like omg..
Decent place just rude cashiers would think twice before visiting
Atmosphere: 1
Food: 2
Service: 1
I don't understand how the Starbucks could be so racist when they're Mexican and I'm Mexican I couldn't do my work here unless I order something then I asked to use the restroom and they told me no unless I order something they basically were kicking me out because I didn't order it something right away I was going to order my Starbucks coffee once I got my homework going if you're brown or black are dark skin color they're going to look at you like if you're going to rob the place very disrespectful because I am Mexican and they want to look at me like a criminal
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Management needs to work on their staff customers service you just lost one. At least follow a simple order and don’t care to fix it.
Atmosphere: 3
Food: 3
Service: 1
Awesome nice workers
Atmosphere: 5
Food: 5
Service: 5
Drive thru very quick, in & out .
Atmosphere: 3
Food: 3
Service: 5
Extremely slow ?
Service: 1
Didn't know this location excited. Got there minutes before they closed and the staff members were very welcoming. They were fast and friendly. They even took time to warm up my pastry. Everything on the menu was still available. Inside sitting area is also available, and they close pretty late compared to other locations. There is plenty of parking in its surrounding area. Will probably make this my preferred location.
Atmosphere: 5
Food: 5
Service: 5
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